Climate Change Data

Environmental Metrics

Climate Goals & Targets

Environmental Challenges

• High dependence on a limited number of customers (top 20 contributing 85.86% of revenue in FY23)
• Significant revenue from government contracts obtained through competitive bidding (73.66% in FY23)
• Revenue concentration in a few geographical regions (Maharashtra and Tamil Nadu)
• Revenue concentration in a few segments (integrated facility management, staffing, security, catering)
• Operational risks in diverse service environments
• Potential for slow growth in focus sectors (healthcare, education, government spending)
• Large workforce leading to service-related claims and employee-related risks
• Manpower-intensive business with high attrition rates (22%, 35.88%, 31.38%, 12.98% in 2021, 2022, 2023, and H1 2024 respectively)
• Risk of customer contract non-renewal or failure to acquire new customers
• Significant employee benefit expenses that may be difficult to pass on to customers
• Inability to perform background checks on all personnel
• Revenue and profitability variations across segments
• Observations from statutory auditors regarding working capital limits, outstanding dues, and tax proceedings
• Negative cash flows from investing and financing activities in previous periods
• Customer payment delays or defaults
• Potential for contract termination by customers without cause
• Dependence on vendors for supplies and equipment
• Risks from IT system disruptions and data security breaches
• Dependence on key personnel
• Intense competition with low barriers to entry
• Outstanding legal proceedings
• Risks associated with contract pricing, employee costs, and early termination
• Lack of ownership of trademarks and logos
• Vulnerability to political and administrative decisions affecting public sector contracts
• Delays in paying statutory dues
• Significant compliance and dispute resolution risks
• Risks from health epidemics and pandemics
• Broad management discretion in applying net proceeds
• Uncertainty regarding capital expenditure for new machinery
• Potential for credit rating downgrades
• Inability to pay dividends in the past
• Contingent liabilities
• Leasehold premises
• Potential for inaccurate information in third-party reports
• Potential for ineffective internal controls
• Potential for lower average cost of acquisition than offer price for promoter selling shareholder
• Need to change pricing models to compete
• No proceeds from offer for sale for the company
• Financial and political instability in other countries
• Fluctuations in general economic activity
• Competition law risks
• Difficulty enforcing foreign court judgments in India
• Natural or man-made disasters
• Regulatory, economic, social, and political uncertainties
• Inflationary pressures
• Foreign investment restrictions
• Changes in the Indian tax regime
• Differences between Ind AS and other accounting principles
• Surveillance measures after listing
• Increased resource demands as a publicly listed company
• Uncertainty regarding the offer price and market price volatility
• General risks of investing in Indian companies
• Indian tax implications for shareholders
• Limited shareholder rights under Indian law
• Potential for price and volume fluctuations after listing
• Currency exchange rate fluctuations
• Restrictions on immediate resale of equity shares
• Potential shareholding dilution from future issuances
• FATCA compliance issues
• Restrictions on exercising pre-emptive rights
• Restrictions on bid withdrawal for certain investors
• Significant shareholding retention by corporate promoter
• Potential conflicts of interest

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

Governance Achievements

• Amendment to Circular dated July 31, 2023 on Online Resolution of Disputes in the Indian Securities Market to provide clarity on certain aspects and improve the online dispute resolution process.

Climate Goals & Targets

Environmental Challenges

• Need for clarity on certain aspects of the circular dated July 31, 2023 on Online Resolution of Disputes in the Indian Securities Market.

Mitigation Strategies

• Modifications to the circular to address feedback received, providing clarity on various clauses related to online dispute resolution.

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Social Welfare
• Community Development

Social Achievements

• Supporting multiple social sectors through partnerships with Mi Mumbai Abhiyan Abhiman Pratishtha, Anthyodaya Pratishthan, and Shree Mahalaxmi Tirupati Education Society.

Governance Achievements

• Established a CSR Committee to oversee CSR activities and ensure compliance with regulations.

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities