Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental Responsibility
• Social Responsibility (People)
• Business Ethics
• Responsible Sourcing
• Governance and Compliance

Environmental Achievements

• Reduced energy use per area (kWh/m2) from 2015 to 2016 (specific figures in report)
• Implemented options for indirect packaging made with recycled content and reuse of packaging before recycling (ongoing project)
• Reduced street-light operating costs by 40% per annum in Clermont-Ferrand (customer example)

Social Achievements

• Employee turnover rate of 10%, substantially lower than the industry average (17-23%)
• Supported local environmental initiatives in Hong Kong and France
• Implemented a policy where employees receive one day off per year with pay for volunteering at least eight hours

Governance Achievements

• Aligned practices with Responsible Business Alliance (RBA) Code of Conduct
• Implemented policies on Code of Business Conduct, Anti-Bribery and Corruption, Global Harassment and Discrimination Prevention, Insider Trading, Disclosure, Privacy, Conflict Minerals, and Information Security
• 93% of suppliers provided conflict minerals declarations in 2016, with 80% compliant

Climate Goals & Targets

Environmental Challenges

• Managing environmental footprint, including energy use and greenhouse gas emissions
• Reducing waste to landfill
• Ensuring responsible recycling practices
• Conflict mineral sourcing

Mitigation Strategies

• Annual tracking and review of energy consumption and greenhouse gas emissions
• Working to discover options for reusable packaging made with recycled content
• Promoting recycling throughout global facilities
• Implementing a conflict minerals program consistent with OECD Due Diligence Guidance

Supply Chain Management

Supplier Audits: 107 supplier facilities screened in 2016 using the EICC Self-Assessment Questionnaire; assessment of more than 80% of purchase spending done using the RBA Self-Assessment Questionnaire

Responsible Procurement

• Supplier agreements
• Supplier handbook
• Code of Business Conduct
• RBA Code of Conduct
• EHS standards
• Conflict Minerals Policy

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards

Sustainable Products & Innovation

• Low-power wide area (LPWA) solutions

Environmental Metrics

ESG Focus Areas

• People
• Communities
• Environment

Environmental Achievements

• Reduced energy used for lighting by 11.8% at Carlsbad location, saving 26,872 kWh and $3,360 annually.
• Reduced waste in kitchenettes through bulk purchasing and use of glass jars.
• Expanded use of compostable products in the café and moved from 60% recyclable paper to 100% in 2019 across North America.
• Introduced honeybees to Richmond headquarters.

Social Achievements

• Expanded training programs to help educate management on diversity and inclusion practices.
• Introduced a pilot mentorship program connecting senior executives and women in senior roles (16 women matched with 12 mentors).
• Formed Employee Resource Groups (ERGs) focusing on mental health and LGBTQ+ inclusion.
• Increased the number of RBA questionnaires collected from suppliers from 72 to 107, with 100% achieving low-risk scores.

Governance Achievements

• Published Board and Senior Management Diversity and Inclusion Policy with quantifiable targets.
• Signed the UN’s Women’s Empowerment Principles.
• Implemented Multi-Factor Authentication (MFA) and Advanced Threat Protection (ATP) to enhance data privacy and confidentiality.

Climate Goals & Targets

Environmental Challenges

• Gender imbalance in senior management.
• Reducing greenhouse gas emissions from transportation and air travel.
• Reducing landfill waste.
• Ensuring supplier sustainability.

Mitigation Strategies

• Expanded leadership training on diversity and inclusion.
• Implemented a pilot mentorship program.
• Expanded shuttle bus program in Richmond.
• Discouraged air travel and encouraged video conferencing.
• Planned to introduce a carbon offsetting scheme for company air travel.
• Introduced more sustainable consumption practices (bulk purchasing, glass jars).
• Expanded use of compostable products and increased recycling rates.
• Continued collection of RBA self-assessment questionnaires from suppliers.

Supply Chain Management

Supplier Audits: 107 RBA questionnaires collected

Responsible Procurement

• RBA Code of Conduct
• Environmental requirements letter
• Master Quality Agreement (MQA)
• Global Supplier Agreement (GSA)

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI

Certifications: ISO 14001 (contract manufacturers)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• IoT solutions for industrial efficiency, environmental monitoring, and public transportation.

Awards & Recognition

• Deborah Nicols nominated for Technology Association of Georgia’s Diversity and Inclusion Award

Environmental Metrics

ESG Focus Areas

• People
• Communities
• Environment
• Governance and Compliance

Environmental Achievements

• Significant reduction in greenhouse gas (GHG) emissions due to remote working and reduced air travel
• Reduced office space footprint by 25,000 sq ft in Richmond headquarters
• Increased renewable energy share to 74% of total energy use
• Improved supplier response rates by over 40% for environmental compliance using Assent Compliance

Social Achievements

• Two women joined the senior leadership team
• Launched Women’s Information Network @ Sierra
• Delivered inclusive leadership training virtually to leaders globally
• Developed framework for Emerging Professionals employee resource group
• Implemented employee assistance programs (EAPs) in APAC
• Provided mental health presentations for US and Atlanta employees
• Supported community through partnerships with Environmental Youth Alliance and Canada Learning Code

Governance Achievements

• Publicly disclosed response to CDP Climate Change Questionnaire
• Integrated climate-related issues into company-wide risk management processes
• 100% of employees read and acknowledged Sierra Wireless Code of Business Conduct
• 98% of employees completed ethics training

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacted operations and sustainability efforts
• Supply chain disruptions due to the pandemic
• Difficulties in organizing in-person employee well-being programs
• Increased concerns around mental health due to remote work

Mitigation Strategies

• Formed a cross-functional COVID-19 taskforce
• Adopted a remote-working policy
• Sourced personal protective equipment (PPE)
• Implemented strict health and safety protocols in the office
• Invested in employee assistance programs (EAPs)
• Organized virtual employee well-being programs
• Switched to sea-based shipments to reduce air freight

Supply Chain Management

Supplier Audits: 100% of suppliers completed RBA SAQ

Responsible Procurement

• Adherence to RBA Code of Conduct

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Certifications: ISO 14001 (contract manufacturers)

Sustainable Products & Innovation

• XR Series (upgradeable, recyclable, energy-efficient)

Environmental Metrics

ESG Focus Areas

• Building sustainable communities
• Fostering equity, inclusion and diversity
• Reducing greenhouse gas (GHG) emissions
• Eco-design
• Reducing contribution to landfill
• Accelerate Supplier Sustainability

Environmental Achievements

• Defined and communicated GHG emissions reduction target
• Reduced office footprint at Richmond headquarters by relinquishing 25,000 sq ft from lease. Plans to match this in 2022 and reduce/eliminate Hong Kong office space.
• Retrofitted one work area in Richmond office with LED lighting to assess cost and energy savings.
• Tightened supply chain ISO processes and published a revised supplier handbook.
• Published a standalone environmental policy.

Social Achievements

• Achieved 20% women in senior management roles (goal set in 2019).
• 36% of new hires in 2021 were women.
• Relaunched two employee resource groups (ERGs) and debuted a third ERG.
• Conducted a pay equity review and reaffirmed fair pay.
• Delivered an Attraction, Recruitment and Selection (ARS) workshop to all hiring managers.
• Provided DEI-focused resources on corporate intranet.
• Six executive leadership team members attended a DEI workshop.

Governance Achievements

• Adherence to the Responsible Business Alliance’s (RBA) Code of Conduct, scoring a low-risk corporate rating.
• Conducted due diligence with suppliers to determine the extent of conflict minerals in supply chains.
• Improved data privacy and confidentiality through multi-factor authentication (MFA) and advanced threat protection (ATP).
• Adopted the EU General Data Protection Regulation (GDPR).

Climate Goals & Targets

Environmental Challenges

• Ongoing COVID-19 pandemic.
• Ransomware attack in March 2021.
• COVID-19 shutdown of manufacturing line at Jabil Vietnam.
• Global supply chain crisis.
• Pandemic-based disruption and chaotic supply chains constrained eco-design plans.

Mitigation Strategies

• Implemented business continuity plans and resumed normal operations within weeks of ransomware attack.
• Stood up a manufacturing line at a new site at Jabil Mexico when COVID-19 shut down the line in Vietnam.
• Mitigated the global supply chain crisis sufficiently to ship more products in Q4 2021 than in the previous three years.
• Tightened supply chain ISO processes and published a revised supplier handbook.
• Continued to gather signed commitments to the RBA Code of Conduct from suppliers.

Supply Chain Management

Supplier Audits: 100% of contract manufacturers and top 80% of purchase spending suppliers completed the RBA SAQ

Responsible Procurement

• RBA Code of Conduct
• ISO 14001 standards for contractors

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI

Certifications: ISO 14001 (suppliers)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed