Climate Change Data

Environmental Metrics

ESG Focus Areas

• People
• Communities
• Food
• Planet

Environmental Achievements

• Reduced nationwide plastic use by 8.5 million pounds annually by introducing new bowls and reducing plastic in cutlery
• Diverted 100% of edible food waste from Support Center campus
• Composting piloted in eight markets nationwide, diverting over 150,000 pounds of food waste in one location

Social Achievements

• Awarded $15.3 million in scholarships to 6,000 team members
• Provided 79 Team Chick-fil-A volunteer opportunities for staff and their families
• Served more than 4 million meals to those in need through the Chick-fil-A Shared Table program
• Reached 193,741 students through Junior Achievement programs
• Provided leadership development curriculum for 31,000 high school students through Chick-fil-A Leader Academy

Governance Achievements

• Achieved commitment to serve only chicken raised with No Antibiotics Ever at every U.S. restaurant

Climate Goals & Targets

Environmental Challenges

• Food waste
• Plastic use in packaging

Mitigation Strategies

• Chick-fil-A Shared Table program
• Introduction of new, less plastic-intensive bowls and cutlery
• Composting initiatives

Supply Chain Management

Responsible Procurement

• Partnership with Thrive Farmers for coffee sourcing
• Commitment to No Antibiotics Ever chicken

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• New bowls with less plastic
• Sustainable fabrics for employee uniforms

Awards & Recognition

• Glassdoor Best Place to Work in 2020

Environmental Metrics

ESG Focus Areas

• Caring for people
• Caring for our communities
• Caring for others through our food
• Caring for our planet

Environmental Achievements

• Switched to centralized lemon squeezing, reducing emissions equivalent to 689 gas-powered cars annually, saving 20,400 trees annually in cardboard, and saving 14.1 million gallons of water annually.
• Became the first quick-service restaurant to join the Association of Plastic Recyclers’ Recycling Demand Champion Program.
• Used 60-gallon plastic trash bags made from post-consumer recycled resin (PCR).
• Sent more than 72,400 pounds of food waste to composting.

Social Achievements

• Donated more than $3 million to provide more than 14.2 million meals to Feeding America and Second Harvest.
• Served 36,000 people with food and cash donations.
• Launched Chick-fil-A® Bottled Sauces, with 100% of royalties going to Team Member scholarships.
• Performed 440,100 hours of community service.
• Helped Operators assist communities with a $10.8 million COVID-19 relief fund.
• Donated more than eight million meals through the Chick-fil-A Shared Table™ program.
• Awarded $5 million in grants through the True Inspiration Awards™ initiative to Black-led nonprofits and those serving communities of color.
• Helped 6,700 Team Members pursue higher education through $17 million in scholarships.
• Supported Junior Achievement USA and relaunched the JA Be Entrepreneurial® program.
• Empowered Atlanta’s Black entrepreneurs with a $1 million donation to the Russell Center for Innovation and Entrepreneurship.

Governance Achievements

• Established a cross-functional team of leaders to shape CSR strategy.
• Assembled an Advisory Council of diverse representatives to offer perspectives on DE&I.
• Created a new cross-functional Strategy Team devoted to strengthening commitment to DE&I.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic and related disruptions.
• Racial unrest.
• Food waste.
• Lack of marketplace for goods made with recycled plastic.

Mitigation Strategies

• Established a $10.8 million COVID-19 relief fund.
• Implemented new health protocols and contactless ordering/payment.
• Three-step approach to reduce food waste: reduce unsold food, donate extra food, divert waste from landfills.
• Joined the Association of Plastic Recyclers’ Recycling Demand Champions Program to increase demand for recycled products.

Supply Chain Management

Responsible Procurement

• Partnering with suppliers who meet or exceed animal wellbeing standards.
• Partnership with Lamb Weston for sustainable potato growing practices.

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Caring for people
• Caring for our communities
• Caring for others through our food
• Caring for our planet

Environmental Achievements

• Reduced food waste in restaurants through composting and recycling fryer oil
• Pioneered the use of ORCA™ digester to break down food scraps
• Reduced waste to landfill by 85% through modernized construction approaches
• Diverted more than 3.1 tons of food waste from a local landfill in one restaurant within a year of installing ORCA technology
• Increased use of recycled plastic (PCR) in various areas, including pallets, trash bags, and employee uniforms

Social Achievements

• Awarded $19 million in Remarkable Futures scholarships to more than 7,400 Team Members
• Awarded $5 million in True Inspiration Awards grants to nonprofits
• Donated more than 12 million meals to local organizations through the Chick-fil-A Shared Table™ program
• Donated more than $3.1 million to Feeding America® and other nonprofits
• Supported 300,000 hours of community service from Chick-fil-A Leader Academy students
• Launched the Chick-fil-A Together Fund to assist members of the Chick-fil-A family in times of need
• Donated 30,000 Chick-fil-A meals to communities
• Empowered more than 124,700 students through partnership with Junior Achievement®
• Launched Chick-fil-A Impact Accelerator for more than 200 nonprofit leaders
• Donated $500,000 to support students at Morris Brown College
• Empowered more than 6,800 Chick-fil-A One® Members to donate $238,800 for disaster relief

Governance Achievements

• Established a cross-functional team of leaders to shape CSR strategy
• Conducted a materiality assessment to understand areas of greatest impact
• Launched several DE&I initiatives, including conversation series, cultural intelligence resources, learning circles, and a video series

Climate Goals & Targets

Environmental Challenges

• Food waste
• Environmental impact of restaurant operations and construction
• Meeting growing demand for delivery services while maintaining quality customer care

Mitigation Strategies

• Cook less, more often approach
• Chick-fil-A Shared Table program
• ORCA™ digester
• Modernized construction methods
• Increased use of recycled materials
• Dedicated areas for delivery drivers in restaurants
• Training delivery drivers to provide quality customer care

Supply Chain Management

Responsible Procurement

• Working with suppliers committed to animal welfare and responsible sourcing

Climate-Related Risks & Opportunities

UN Sustainable Development Goals

• Goal 1: No Poverty
• Goal 2: Zero Hunger
• Goal 4: Quality Education
• Goal 8: Decent Work and Economic Growth
• Goal 13: Climate Action

Initiatives contribute to these goals through various programs and donations

Environmental Metrics

ESG Focus Areas

• Caring for people
• Caring for our communities
• Caring for others through our food
• Caring for our planet

Environmental Achievements

• Diverted an estimated 13.9 million pounds of food waste from landfill through the Chick-fil-A Shared Table program, resulting in over 5.5 million meals donated.

Social Achievements

• In the USA, each time a franchised Chick-fil-A restaurant opens, Chick-fil-A Inc. donates $25,000 to a local food bank.
• Through the True Inspiration Awards™ programme, Chick-fil-A, Inc. awards grants to local nonprofit organisations working in the areas of education, hunger and environmental stewardship.
• The Remarkable Future’s fund helped more than 12,700 Chick-fil-A Team Members to pursue higher education through a $24m fund.

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• All chicken will be sourced from the UK & Ireland, as well as 100% free range eggs and welfare certification.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed