MyHealthChecked PLC
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Governance
- Data Security
- Compliance
Social Achievements
- Achieved Healthcare Inspectorate Wales Certification
- Migrated to Digital Quality Management System (QMS)
- Implemented a new package of employee benefits (life assurance, private health, critical illness, and income protection).
Governance Achievements
- Working towards ISO 27001 (information security) and ISO 13485 (diagnostic industry compliance) certifications.
- Maintains Cyber Essentials Plus certification.
- Adopted and operates a share dealing code.
Climate Goals & Targets
Long-term Goals:
- Evolve the digital platform to provide valuable information and guidance to customers.
Medium-term Goals:
- Become a leading supplier in the wellness testing sector.
Short-term Goals:
- Establish the extensive Wellness portfolio and build out testing journeys.
Environmental Challenges
- Reduced demand for COVID-19 tests due to the withdrawal of compulsory testing.
- Pricing pressure and reduced gross margins in the COVID-19 portfolio.
- The home testing market in the UK is still relatively new.
- Reliance on a major retail partner for the majority of revenue.
- Reduced consumer spending due to inflation and the cost of living crisis.
- Dependence on key personnel.
- Potential for product supply failures from third-party providers.
- Risk of GDPR litigation and data breaches.
- Compliance with evolving regulations in the diagnostics market.
Mitigation Strategies
- Careful management of working capital.
- Increased margin contribution from the Wellness portfolio.
- Effective marketing methods and digital exposure to raise awareness and educate customers.
- Business development plans to maximize partnership opportunities and invest in direct sales channels.
- Competitive pricing and promotion of services.
- Competitive remuneration packages, agile working environment, and personal development opportunities.
- Cross-training in key functions.
- Robust SLAs and KPIs, long-range forecasts, and close communication with suppliers.
- Cyber Essentials Plus certification, regular cyber security reviews, and cyber insurance.
- Diligent fulfillment of GDPR responsibilities, a dedicated Data Protection Officer, and regular reviews and audits of cyber, data protection, and security policies.
- On-boarding processes covering relevant policies and regulations, and a monitoring process to ensure compliance.
- External partners for advice on IVD Regulations and collaborative relationships with Notified Bodies.
Supply Chain Management
Responsible Procurement
- Close and regular communication channels with suppliers
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: QCA Code (2018)
Certifications: Cyber Essentials Plus, Healthcare Inspectorate Wales