United Parcel Service, Inc.
Climate Impact & Sustainability Data (2020, 2021, 2023-01-01 to 2023-12-31)
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Climate Change
- Diversity & Inclusion
- Governance
- Community Impact
- Employee Well-being
- Supply Chain Sustainability
Environmental Achievements
- Reduced CO2e per package delivered by 14% from 2010 to 2020
- Achieved 22% alternative fuel purchases as a percent of total ground fuel in 2020
- Achieved 7.8% renewable electricity from renewable sources in 2020
- Diverted 60% of waste from landfills in the U.S. in 2020
Social Achievements
- Launched Equity, Justice and Action (EJA) task force to ensure alignment with core DEI principles
- Conducted inaugural UPS Culture Survey
- Expanded internal business incubation and disruption program
- Created health and safety programs to reward employees throughout the pandemic
- Contributed more than $33 million in funding, in-kind and technical support for Health & Humanitarian initiatives
Governance Achievements
- Established a full-time director-level position to develop and manage a robust stakeholder engagement program
- Published inaugural SASB standards table
- Began work to enable publishing of inaugural TCFD report in 2021
- Featured on Barron’s list of America’s Most Sustainable Companies for the fourth consecutive year
Climate Goals & Targets
- Carbon neutrality by 2050
- 30% sustainable aviation fuel by 2035
- 100% renewable electricity for facilities by 2035
- 50% reduction in CO2 per package delivered for global small package by 2035 (2010 baseline)
- 25% renewable electricity for facilities by 2025
- 40% alternative fuel purchases as a percent of total ground fuel by 2025
Environmental Challenges
- Increased absolute GHG emissions by 13.2% above the 2015 baseline due to accelerated e-commerce growth
- Water scarcity and water stress issues affecting significant number of operational locations
Mitigation Strategies
- Broadened planning horizons to focus on carbon neutrality by 2050
- Global water stewardship strategy based on transparency, conservation, and engagement
Supply Chain Management
Responsible Procurement
- Supplier Diversity Strategy
- Supplier’s Principles Agreement
- Anti-Corruption Compliance Manual for Third-Party Representatives
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards, Comprehensive option
Third-party Assurance: Deloitte & Touche LLP (limited assurance on sustainability disclosures, reasonable assurance on GHG emissions)
Sustainable Products & Innovation
- Carbon neutral shipping
Awards & Recognition
- Barron’s list of America’s Most Sustainable Companies
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Climate Change
- Community Engagement
- Governance
- Diversity, Equity, and Inclusion (DEI)
- Employee Engagement
Environmental Achievements
- Achieved 5% renewable electricity powering facilities in 2021 (target 25% by 2025)
- Achieved 26% alternative fuel used in ground operations in 2021 (target 40% by 2025)
- 3.2M trees planted in 2021 (totaling 22M since 2012, target 50M by 2030)
Social Achievements
- Achieved 33% of annual charitable donations from The UPS Foundation targeted toward underserved women, youth and marginalized communities in 2021 (target 25% annually)
- 27% women in full-time management and 37% ethnically diverse management as of May 31, 2022 (targets 30% and 40% respectively by 2025)
- 1.1M volunteer hours in 2021 (100K in underserved Black communities), totaling 24M since 2011 (target 30M by 2030)
Governance Achievements
- All directors (other than CEO) are independent; independent Board Chair
- All members of the Audit, Compensation & Human Capital, Nominating & Corporate Governance and Risk Committees are independent
- Human capital management oversight added to Compensation Committee responsibilities
Climate Goals & Targets
- Achieve Carbon Neutrality by 2050 across Scope 1, 2 and 3 emissions
- Invest in communities and help improve the well-being of 1 billion lives by 2040
- 50 million trees planted by 2030
- Carbon neutrality in our global operations by 2035
- 30% women in full-time management globally and 40% ethnically diverse company management by 2025
- 30 million volunteer hours by 2030
- 25% renewable electricity powering our facilities by 2025
- 40% alternative fuel used in our ground operations by 2025
- 50% reduction in CO2 per package delivered for our global operations by 2025 (2020 base year)
Environmental Challenges
- Continued uncertainties related to the COVID-19 pandemic
- Changes in general economic conditions
- Industry evolution and significant competition
- Global climate change
- Interruptions in business from natural or man-made events
Mitigation Strategies
- Not disclosed
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: CDP, GRI, SASB, TCFD
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed
Reporting Period: 2023-01-01 to 2023-12-31
Environmental Metrics
ESG Focus Areas
- Governance, Ethics and Compliance
- Greenhouse Gas Emissions and Energy Use
- Employee Health, Safety and Wellness
- Employee Training and Development
- Employee Diversity and Inclusion
- Data Privacy and Cybersecurity
- Community Impact of Operations
- Resilience and Adaptation
- Societal Benefits of Business Activities
- Sustainable Customer Solutions
Environmental Achievements
- Reduced total gross scope 1, 2 and 3 CO2e emissions by 8.1% below the prior year period to 30,626 ('000) tonnes.
- 10.9% of total electricity was generated from renewable sources for owned and leased facilities (up from 8.2% in 2022).
- Purchased 169 million gallons of alternative fuels, representing 28.8% of total ground fuel usage (up from 26.5% in 2022).
Social Achievements
- Launched an Emergency Child Care Initiative for U.S.-based frontline workers, reducing turnover among the pilot group from 31% to 4%.
- Launched the SMB Global Business Academy, providing exporting, e-commerce and logistics training to over 200 diverse-owned SMBs.
- Pledged $1 million to support Wellspring Living’s Welcome Home campaign for human trafficking survivors.
Governance Achievements
- Established robust anti-corruption training for all management and employees in International Finance and Accounting or Brokerage.
- Implemented a Third-Party Due Diligence program for approximately 1,800 vendors.
- No significant instances of non-compliance with laws and regulations during the reporting period.
Climate Goals & Targets
- Carbon neutrality by 2050
- 100% Renewable Electricity Powering Our Facilities by 2035
- 30% Sustainable Aviation Fuel in Our Air Network by 2035
- 50% Reduction in CO2e per Global Small Package by 2035 (2020 baseline)
- 25% Renewable Electricity Powering Our Facilities by 2025
- 40% Alternative Fuels Used In UPS Ground Operations by 2025
- 30% women in full-time management globally by 2025
- 40% ethnically diverse full-time management in the United States by 2025
Environmental Challenges
- Limited supply and high cost of renewable and biofuels, particularly SAF.
- Fragmented public policy hindering the decarbonization efforts.
- Variability in interim progress towards emission reduction goals due to asset transition and volume fluctuations.
Mitigation Strategies
- Investing in hardware and software technologies to improve operational efficiency and reduce fuel consumption.
- Exploring and deploying zero-emission tailpipe solutions (BEVs, hydrogen vehicles).
- Actively engaging with suppliers and advocating for public policies that support the production and use of renewable and biofuels.
Supply Chain Management
Supplier Audits: Approximately 1,800 vendors through a Third-Party Due Diligence program.
Responsible Procurement
- Code of Business Conduct
- Third-Party Due Diligence program
- Sustainability best practices platform for outside service providers
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Changes in local weather patterns
- Increase in sea levels
Transition Risks
- Regulatory changes
- Market shifts
- Limited SAF supply and high cost
- Fragmented public policy
Opportunities
- Development of energy-efficient products and services
- Investment in renewable energy and alternative fuels
Reporting Standards
Frameworks Used: GRI
Third-party Assurance: Deloitte & Touche LLP
UN Sustainable Development Goals
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- 2
- 3
- 4
- 5
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
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- 17
The report aligns with various UN SDGs through initiatives related to climate action, responsible consumption and production, decent work and economic growth, industry, innovation and infrastructure, sustainable cities and communities, and partnerships for the goals.
Sustainable Products & Innovation
- UPS carbon neutral shipping
- ORION platform with Dynamic Optimization
- UPSNav
- Carbon Impact Analysis solution