Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Participated in the Welsh government sponsored Optimised Retrofit Programme (ORP) and completed works to 21 properties comprising the installation of air source heat pumps, solar panels and battery energy storage. Further ORP works to 234 properties planned for 2022/23.
• New self-delivered schemes in the pipeline will be EPC A.

Social Achievements

• Jobs & Training – 66 tenants placed in work in 2021/22; 30 tenants provided with training.
• Money Advice – 765 people supported in managing money and claiming benefits in 2021/22.

Governance Achievements

• Governance (including tenant services) and Financial Viability received a Compliant – Green rating from the Welsh Government.
• No adverse regulatory findings in the last 12 months.

Climate Goals & Targets

Environmental Challenges

• Resident satisfaction levels dropped during 2020/21 and 2021/22.
• No current tracking of Scope 1, 2, and 3 greenhouse gas emissions.
• Ad hoc advice given to residents on ventilation, heating, and recycling; a strategic approach is under consideration.

Mitigation Strategies

• Developing a refreshed Tenant Engagement Strategy.
• Planning to develop a strategic approach to resident information on ventilation, heating, and recycling as part of a Net Zero strategy.
• Implementing the Optimised Retrofit Programme (ORP).

Supply Chain Management

Responsible Procurement

• Development contracts include value-based contributions to apprenticeships or the Together Fund.

Climate-Related Risks & Opportunities

Physical Risks

• Increased flood risk
• Increased risk of homes overheating

Reporting Standards

Frameworks Used: UK-wide ESG Social Housing Working Group's Sustainability Reporting Standard for Social Housing (SRS)

Sustainable Products & Innovation

• Timberframe construction through their own PEFC-accredited factory

Environmental Metrics

ESG Focus Areas

• Climate Change
• Ecology
• Resource Management
• Affordability and Security
• Building Safety and Quality
• Resident Voice
• Resident Support
• Placemaking
• Structure and Governance
• Board Diversity
• Staff Wellbeing
• Supply Chain Management
• Social Value Creation

Environmental Achievements

• Completed works to 243 properties under the Optimised Retrofit Programme, installing air source heat pumps, solar panels, and battery energy storage.
• For self-delivered new homes, preference is given to timber-frame construction through their own PEFC-accredited factory, certified as climate-positive by Earthly.

Social Achievements

• Successfully transitioned all general needs rents to meet affordability criteria (not exceeding 33% of the Standard National Living Wage).
• Implemented the Renting Homes (Wales) Act 2016, providing secure forms of occupation contracts for 94% of general needs residents.
• Provided jobs & training schemes placing 29 residents into meaningful work and providing training to 38 residents in 2022/23.
• Offered money advice services with 1084 referrals in 2022/23.

Governance Achievements

• Received a Green/Green rating from the Welsh Government for Governance and Financial Viability.
• Maintained a high percentage of in-date gas safety checks (99.94%) and compliant fire risk assessments (99.72%).
• Implemented a new Customer Involvement Strategy.

Climate Goals & Targets

Environmental Challenges

• Increased flood risk
• Increased risk of homes overheating
• Lack of strategic approach to resident information on ventilation, heating, and recycling.
• Need to improve resident satisfaction levels compared to peer organizations.

Mitigation Strategies

• Development of a strategic approach to resident information will be considered as part of their Net Zero strategy.
• Implementing a new Customer Involvement Strategy to improve resident satisfaction.

Supply Chain Management

Responsible Procurement

• Development contracts include value-based criteria such as apprenticeships or contributions to the Together Fund.

Climate-Related Risks & Opportunities

Physical Risks

• Increased flood risk
• Increased risk of homes overheating

Reporting Standards

Frameworks Used: UK-wide ESG Social Housing Working Group's Sustainability Reporting Standard for Social Housing (SRS)

Certifications: PEFC Accreditation (for timber-frame factory)