Marken Limited (UK) and Marken LLP (US) and their respective subsidiaries
Climate Impact & Sustainability Data (2022, 2023)
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:81,572 tCO2e/year
Scope 1 Emissions:2,358 tCO2e/year
Scope 2 Emissions:8,382 tCO2e/year
Scope 3 Emissions:70,871 tCO2e/year
Renewable Energy Share:18.1%
Total Energy Consumption:18,871,396 kWh/year
ESG Focus Areas
- CO2 emission reduction
- Sustainable procurement
- Worldwide access to medical innovations
- Employee and community safety (EHS and OHS)
- Information Security and Privacy
- Ethics, corruption and crime mitigation
- Employee wellbeing, diversity and inclusion, and community engagement
Environmental Achievements
- Improved reusable packaging loss rate from 16% (2021) to 6% using Asset Panda technology.
- Qualified one FSC recycled corrugate material single-use shipper to replace a high-volume polystyrene shipper.
- Qualified and expanded VIP reusable shipper packaging solutions for biological samples and Cell and Gene Therapies.
- Increased renewable energy consumption by 127% on 2021 consumption.
Social Achievements
- Expanded network into sub-Saharan Africa with new branch offices in Ghana, Uganda, and Kenya.
- Maintained trial operations in war-affected Ukraine.
- Supported global efforts to get medical supplies to Ukrainian refugees.
- Supported country programs funded by the Bill & Melinda Gates Foundation to transport medication to Mali, Burkina Faso, and Niger.
- 42% of employees enrolled in the Virgin Pulse employee wellness program.
- Australian team participated in the national Lifeblood program, saving 18 lives.
Governance Achievements
- Established a sustainability department.
- Implemented clear and effective policies to address all aspects of sustainability.
- Provided foundational training on sustainability policies and procedures (98% completion rate).
- Received the US CSO50 2022 award for a world-class security strategy.
- Implemented a workflow to streamline privacy, information security, and data governance risks for all new projects.
Climate Goals & Targets
Long-term Goals:
- Net zero emissions (client commitment)
Medium-term Goals:
- Global roll out across all Marken branches in 2024 / 2025 for ISO14001 accreditation
- At least 50% compliance amongst existing OSPs and suppliers in 2023 with Code of Ethics
- 100% compliance amongst existing OSPs and suppliers in 2024 with Code of Ethics
Short-term Goals:
- Reduce Scope 1 and 2 emissions by minimum 5% year on year beginning in 2023
- Set up pilot to assess and develop standard waste metrics and reporting protocols.
- Include ESG standards and targets in supplier contracts.
- Implement more expansive track and trace capability for all reusable shipping assets.
- Strengthen network in Asia Pacific in 2023 with new branches in China, South Korea, Japan
- Gain ISO14001 accreditation for Global and pilot sites
- Re-test Data Breach Incident Response Plan (POL-DAT-002)
Environmental Challenges
- Variable data quality in CO2 emission measurement due to local management practices.
- Regionally varied EHS practices creating challenges for global reporting.
- Limited data availability for waste measurement and refrigerant tracking.
- Need for more comprehensive local data reporting through G-SHRMIS.
- Need to coordinate across teams to identify recyclable options that are health regulatory compliant.
Mitigation Strategies
- Developed a standardized model for CO2 emission calculation using the GLEC framework.
- Established a global EHS management team structure.
- Implemented a Waste Measurement and Refrigerant Tracking Pilot.
- Provided training on accident reporting procedures.
- Implementing more expansive track and trace capability for all reusable shipping assets.
Supply Chain Management
Supplier Audits: 100% of new OSPs and procurement suppliers signed the Code of Ethics in 2022.
Responsible Procurement
- Marken Code of Ethics
- Sustainable Procurement Policy
- ESG principles included in new supplier contracts (2023)
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GLEC Framework, ISO 14001 (target for 2023), ISO 27001:2015 (current), ISO 27001:2022 (target for 2023)
Certifications: ISO 27001:2015
UN Sustainable Development Goals
- Goal 7 (Affordable and clean energy)
- Goal 13 (Climate action)
Marken's sustainability program is guided by these SDGs.
Sustainable Products & Innovation
- FSC certified and recycled material single-use shippers
- Closed loop reusable shipper
Awards & Recognition
- US CSO50 2022 award
- Sustainable Marken Branch of the Year Award 2022 (Brussels, Miami, Zurich)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:72,449 tCO2e/year (net)
Scope 1 Emissions:3,271 tCO2e/year
Scope 2 Emissions:4,133 tCO2e/year
Scope 3 Emissions:65,953 tCO2e/year
Renewable Energy Share:41% of total energy use
Total Energy Consumption:10,742,441 kWh/year
ESG Focus Areas
- GHG emission reporting, reduction targets & strategy
- Privacy & Information Security
- Employee and community safety (EHS and OHS)
- Sustainable procurement (focus on packaging)
Environmental Achievements
- 2.9% net emission reduction from 2022 to 2023
- Reduced the reliance on printing documents through use of DocuSign, saving 195,371 pieces of paper
- Improved the packaging loss rate from 6% in 2022 to 4% in 2023
- Increased the share of Marken electricity consumption from renewable sources from 22% to 41%
Social Achievements
- Finalized global EHS Policy and Management Framework
- 86% of Marken employees completed the voluntary and anonymous annual Employee survey in 2023, with an overall satisfaction score of 79%
- 10% increase year on year of staff joining the Virgin Pulse Programme
- 20 teams or individual team members participated in 23 different volunteering activities
Governance Achievements
- Advanced policies and practices to enable global certification under the new ISO 27001:2022 standards
- No substantiated complaints reported in 2023 regarding privacy
- Achieved 84% compliance with Marken’s Vendor Code of Ethics by existing procurement suppliers
- 96% compliance on the Anti-Corruption Questionnaire by all OSPs
Climate Goals & Targets
Long-term Goals:
- Net zero carbon emissions by 2050
Medium-term Goals:
- Achieve 60-80% absolute emission reduction by 2030 (Scope 1 & 2)
- Achieve 50% emission intensity reduction by 2030 (Scope 3)
Short-term Goals:
- Reduce loss rates of reusable packaging to <2%
- Increase average unique engagement post views by 50%
Environmental Challenges
- Heavy dependence on time-sensitive air transport, limiting CO2e reduction opportunities
- Developing globally consistent EHS policies and practices in line with ISO standards
- Managing all procurement in more sustainable ways, including 3rd party ESG compliance
- Minimising loss of reusable packaging and decreasing reliance on non-recyclable single-use packaging
Mitigation Strategies
- Pilot program to trial biofuel procurement and allocate emission savings to participating customers
- Global EHS Policy and Management Framework, ISO14001 certification
- OSP ESG Framework to assess and ensure compliance with Code of Ethics
- Increased focus on effective tracking of reusable shippers using Asset Panda technology, establishing global distribution centers
Supply Chain Management
Supplier Audits: 51% of OSPs responded to ESG Questionnaire
Responsible Procurement
- Marken Vendor Code of Ethics
- OSP ESG Framework
- ISO 14025 Tier III Environmental Product Declaration (EPD) requirement for packaging suppliers
Climate-Related Risks & Opportunities
Physical Risks
- Seasonal, catastrophic flooding
Transition Risks
- Regulatory changes, market shifts
Opportunities
- Transition to biofuels and renewable energy
Reporting Standards
Frameworks Used: GRI
Certifications: ISO 14001 (Miami Branch)
UN Sustainable Development Goals
- 3
- 10
- 13
- 17
Marken's sustainability program is framed by four UN SDGs
Sustainable Products & Innovation
- Recyclable corrugate packaging