Crowley
Climate Impact & Sustainability Data (2016, 2021, 2022, 2023)
Reporting Period: 2016
Environmental Metrics
ESG Focus Areas
- Safety
- Security
- Quality Service
- Environmental Sustainability
- Employee Well-being
- Community Engagement
- Ethics and Compliance
Environmental Achievements
- Joined the Clean Cargo Working Group (CCWG) to improve environmental performance of marine container transport.
- Joined the SmartWay Transport Partnership to assess environmental and energy efficiency of moving goods.
- Continued commitment to enforcement of sulfur emissions regulations and increased transparency with customers about its approach to climate change.
- Participated in the CDP disclosure process to describe its framework for identifying risks and opportunities associated with climate change.
Social Achievements
- 84% of employees and spouses participated in the Live Well program.
- Awarded multiple awards for employee health and well-being programs (First Coast Worksite Wellness Council’s Healthiest Companies Platinum Level Award, Interactive Health’s Healthiest Companies Award, American Heart Association’s Fit-Friendly Platinum Award, National Association for Business Resources Best and Brightest Award).
- Over $204,000 donated to employee-selected non-profits through the Crowley Cares Foundation.
- $52,000 in scholarships donated through the Thomas B. Crowley Sr. Memorial Scholarship Program.
- Awarded Jacksonville 904 Magazine’s “Companies with Heart” award.
Governance Achievements
- Updated Code of Conduct and launched a campaign to communicate it throughout the organization.
- Implemented fraud and corruption training for employees.
- Monitored and tracked reported grievances through an anonymous ethics hotline.
Climate Goals & Targets
Long-term Goals:
- Continual strengthening of safety culture year over year.
Medium-term Goals:
- Increase weighting on leading indicators in safety performance.
Short-term Goals:
- Improve hazard identification skills and workers’ awareness of body engagement with work.
Environmental Challenges
- Relatively flat safety performance in the last five years, with most injuries being soft tissue injuries due to inadequate hazard identification, improper body position, or loss of attention.
- Did not achieve its 2016 safety index goal of 35 out of 100, primarily due to sagging performance in injury rate reductions and increases in days away from work.
Mitigation Strategies
- Developed intervention plans focused on improving hazard identification skills and programs to improve workers’ awareness and skills regarding body engagement with work.
- Implemented programs to improve safety culture strength, including “Leading with Safety – Site visits for managers and supervisors” and a Near Miss Reporting campaign.
- Transitioning from ISO 9001:2008 and ISO 14001:2004 to the revised ISO 2015 standards.
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: CDP, CCWG, SmartWay
Certifications: ISO 9001:2008 (transitioning to 2015), ISO 14001:2004 (transitioning to 2015), ISO 27001:2013 (Crowley Government Services)
Awards & Recognition
- First Coast Worksite Wellness Council’s Healthiest Companies Platinum Level Award
- Interactive Health’s Healthiest Companies Award
- American Heart Association’s Fit-Friendly Platinum Award
- National Association for Business Resources Best and Brightest Award
- Jacksonville 904 Magazine’s “Companies with Heart” award
Reporting Period: 2021
Environmental Metrics
Total Carbon Emissions:3,880,999 tCO2e/year
Scope 1 Emissions:405,174 tCO2e/year
Scope 2 Emissions:33,119 tCO2e/year
Scope 3 Emissions:3,443,769 tCO2e/year
Total Energy Consumption:6,992,534 GJ/year
Carbon Intensity:146 metric tons CO2e per $1 million revenue in 2021
ESG Focus Areas
- Climate Change
- Diversity, Equity, and Inclusion
- Governance
- Workplace Health and Safety
- Sustainable Customer Solutions
Environmental Achievements
- Conducted first greenhouse gas (GHG) inventory.
- Set target to reach net-zero greenhouse gas emissions by 2050.
- Designed the first fully electric U.S. tugboat with autonomous technology.
- Transitioned from using lagging to leading KPIs for safety performance.
- Partnered with Salesforce to measure and analyze carbon emissions across the value chain.
- Joined Ship Recycling Transparency Initiative (SRTI).
Social Achievements
- Formed Sexual Assault, Sexual Harassment (SASH) Steering Committee.
- Established the Inclusion, Diversity and Equity in Action (IDEA) Council.
- Implemented a Volunteer Time Off (VTO) policy.
- Received the U.S. Department of Labor’s Platinum 2021 HIRE Vets Medallion award.
- Received the 2021 Top Company for Women to Work for in Transportation award.
Governance Achievements
- Established the Sustainability Steering Committee (SSC) and dedicated sustainability function.
- Created our first ethics and compliance dashboard to more closely monitor risk.
- Developed first materiality assessment.
- Aligned purpose and values with sustainability.
Climate Goals & Targets
Long-term Goals:
- Net-zero greenhouse gas emissions across all scopes by 2050.
Medium-term Goals:
- Increase spending to 37% with qualified diverse vendors by 2030.
- Ensure 27% of purchases are from small businesses by 2030.
Short-term Goals:
- Reduce Scope 1 and 2 GHG emissions in accordance with a 1.5-degree Celsius IPCC science-based pathway.
Environmental Challenges
- Data automation and digitization across a large, global organization.
- Managing climate-related risks and opportunities.
- Meeting evolving ESG expectations for private companies.
- Transitioning to a carbon-free supply chain.
Mitigation Strategies
- Leveraging automation tools such as the Salesforce Net Zero Cloud.
- Establishing deep partnerships across the value chain.
- Investing in workforce upskilling in digital skills, ESG reporting, and low-emission technologies.
- Implementing strong governance structures and accountability measures.
- Developing vendor evaluation and reporting tools.
Supply Chain Management
Responsible Procurement
- Code of Conduct for Contractors and Suppliers
- Emphasis on environmental stewardship and supplier safety
- Expanding the use of diverse suppliers
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Rising sea levels
Transition Risks
- Regulatory changes
- Market shifts
- Declining demand for liquid petroleum fuels
Opportunities
- Decarbonization of business and industry
- New low-carbon fuels
- Offshore wind infrastructure development
Reporting Standards
Frameworks Used: GRI Standards (2016)
Sustainable Products & Innovation
- eWolf all-electric tugboat
Awards & Recognition
- U.S. Department of Labor’s Platinum 2021 HIRE Vets Medallion award
- 2021 Top Company for Women to Work for in Transportation award
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:4,114,869 tCO2e/year
Scope 1 Emissions:431,454 tCO2e/year
Scope 2 Emissions:32,488 tCO2e/year
Scope 3 Emissions:3,650,927 tCO2e/year
Renewable Energy Share:0%
Total Energy Consumption:7,044,638 GJ/year
Carbon Intensity:128 tCO2e per 1 Million USD Revenue (2022)
ESG Focus Areas
- Greenhouse Gas (GHG) and Energy Use
- Ocean Health and Biodiversity Impacts
- Workplace Health and Safety
- Talent Attraction, Retention and Development
- Diversity, Equity and Inclusion
- Corporate Governance, Ethics and Compliance
- Data Privacy and Cybersecurity
Environmental Achievements
- Reduced GHG emissions by 621 metric tons of CO2 by replacing 10,000 dray truck moves and 150,000 truck miles.
- Transitioned to exclusively using water-based paints when performing maintenance on dry containers.
- Experimenting with new hull coatings to increase the efficiency of vessels.
- Converting all propane-powered forklifts to electric.
- Purchased new outdoor electric light-duty forklifts.
- Installing LED lighting and smart thermostats.
- Replacing outdated appliances with more energy-efficient units.
- Opened an LNG Loading Terminal in Peñuelas, Puerto Rico.
- Piloted the use of biodiesel on vessels.
- Partnered with Entergy Louisiana to connect vessels operating out of the Port of Lake Charles to electricity.
- Received a federal grant to support a project to reduce emissions and add electric power to Crowley’s Jacksonville terminal.
- Partnered with Vipal Rubber to retread 50,000 tires.
Social Achievements
- Launched GO. THRIVE., a health and well-being program.
- Formalized DE&I strategy and goals.
- Transitioned Employee Resource Groups (ERGs) to Business Resource Groups (BRGs).
- Developed a new leadership model emphasizing collaboration and accountability.
- Held company-wide strategy meetings and fireside chats with senior leaders.
- Improved year-over-year overall employee engagement index.
- Conducted a cultural assessment.
- Expanded benefit offerings to include LGBTQ+ needs and services.
- Expanded coverage and travel benefits for employees seeking care outside of their own state.
- Changed healthcare advocacy programs to provide employees a single point of contact for all benefit and healthcare questions.
- Expanded healthcare coverage to allow all employees to receive second opinions.
Governance Achievements
- Refreshed the Crowley brand with a new purpose statement.
- Hired a new CIO and began to consolidate teams and unify disparate IT management processes.
- Conducted an enterprise-wide risk analysis.
- Aligned on five updated priorities to guide enterprise strategy.
- Joined the UN Global Compact (UNGC).
- Established a new leadership model and expectations.
- Created a framework for performance management.
- In 2023, executive remuneration will be tied directly to the outcomes of selected ESG targets.
Climate Goals & Targets
Long-term Goals:
- Reduce absolute scope 1, 2 and 3 emissions by 90% by 2050 from a 2020 base year.
Short-term Goals:
- Reduce absolute scope 1 and 2 emissions by 42% by 2030 from a 2020 base year.
- Reduce absolute scope 3 emissions from the use of sold products by 42% by 2030 from a 2020 base year.
- Commit that 55% of suppliers by spend covering purchased goods and services suppliers will have science-based targets by 2027.
Environmental Challenges
- Labor shortages across the industry.
- Revolutionizing IT systems and teams.
- Persistent inflation and forecasts of economic weakness.
- Anticipating a potential recession.
- Continually shifting environmental regulations.
- Extreme weather events caused by climate change.
Mitigation Strategies
- Finding efficiencies and boosting productivity.
- Reducing costs.
- Developing decarbonization models and tools.
- Automating Scope 1 and Scope 2 data.
- Planning to automate Scope 3 data in 2023.
- Developing a strategy to advance port electrification and transition fuel for the vessel fleet.
- Working with local communities to create upskilling and training programs.
Supply Chain Management
Supplier Audits: 183 suppliers assessed for environmental impacts
Responsible Procurement
- Code of Conduct for Contractors and Suppliers
- Sustainability criteria listed in RFPs
- LoadIQ platform for small business suppliers
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
Transition Risks
- Regulations mandating operational efficiency requirements
- Consumer preferences shifting to renewable energy
Opportunities
- Demand for low and zero-carbon fuel alternatives
- Demand for carbon transport
- Opportunities to support nearshoring in Central America
- Offshore wind capabilities
Reporting Standards
Frameworks Used: GRI Standards (2021), SASB framework for the marine transportation industry, UN Global Compact
Certifications: ISO 9000, ISO 27001, C-TPAT
Third-party Assurance: Ruby Canyon Environmental (RCE)
Sustainable Products & Innovation
- eWolf (all-electric tugboat)
- LNG-powered container feeder ships
- LoadIQ platform
Awards & Recognition
- Home Depot Offshore Carrier of the Year
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Environmental Sustainability
- Social Responsibility
- Governance
Environmental Achievements
- Construction of the first Jones Act service operations vessel, a hybrid ship supporting clean energy development.
- Construction of a microgrid shoreside charging station with solar capabilities for the eWolf, the first all-electric, zero-emissions ship assist tugboat in the U.S.
- Achieved a B score from CDP (above average in the intermodal transportation and logistics sector).
- Advanced design and permitting for a wind services terminal in Salem, Massachusetts, to support offshore wind energy installations.
- Integration of low- and zero-emission equipment (electric forklifts, hybrid vehicles, charging equipment) at ports and warehouses.
Social Achievements
- Implemented Crowley Impact, a sustainability engagement platform, resulting in 12,970 employee actions supporting sustainability.
- Over 1,200 volunteers dedicated more than 8,000 hours to community causes.
- Employees, along with company matching, donated over $154,000 to 190 organizations.
- Enhanced business resource groups, adding two new groups (AAPI and Christian), bringing the total to nine.
- Added same-sex partners to health insurance benefits in Central America (except Nicaragua).
Governance Achievements
- Commitment to a community benefits agreement to support the sustainability of Salem, Massachusetts.
- Continued focus on information and systems security, investing in advanced technologies and employee training.
- Enhanced employee compensation process to align with key business metrics (financial performance, sustainability, DE&I).
- Enhanced Code of Conduct and implemented a digital Compliance Hub to unify ethics practices.
- Achieved ISO 9001:2015 certification for quality management systems.
Climate Goals & Targets
Long-term Goals:
- Net-zero emissions by 2050
Environmental Challenges
- Decarbonization throughout the value chain.
- Climate-related risks (hurricanes, sea level rise, workforce interruption, capital costs of repowering assets, regulatory uncertainty, availability of alternative fuels).
Mitigation Strategies
- Developing a strategy that integrates sustainability into business practices, enhances business continuity, reinforces proactive planning, and emphasizes growing partnerships to build more resilience.
Supply Chain Management
Climate-Related Risks & Opportunities
Physical Risks
- Hurricanes
- Sea level rise
- Workforce interruption
Transition Risks
- Capital costs of repowering assets
- Regulatory uncertainty
- Availability and market landscape of alternative fuels
Reporting Standards
Frameworks Used: GRI, SASB
Certifications: ISO 9001:2015