ERGO Group AG

Climate Impact & Sustainability Data (2023)

Total Carbon Emissions:39,307 t CO²e

Renewable Energy Share:79.2%

Reduced GHG emissions per employee by 24.5% compared to the previous year.
Increased the proportion of electricity consumption from renewable sources to 79.2% (2022: 70.5%).
Optimized homeowners’ insurance in Germany to offer higher and more comprehensive protection against weather disasters.

94% of existing customers were satisfied with ERGO.
94% of customers who had previously filed a claim were satisfied with claims handling.
Certified as a “Top Employer Germany” for the first time.
Expanded e-learning programmes in Germany with four online awareness sessions on unconscious bias.
Proportion of women in senior management positions at ERGO was 41.1% (2022: 39.6%).

Fully revised Employee Code of Conduct in 2023 with stronger focus on sustainability, human rights, and responsible leadership.
No criminally relevant cases of corruption were identified at ERGO in 2023.
Established various processes and measures to meet due diligence obligations in respect of human rights, including a Group-wide guideline for implementation of supply chain due diligence.

Long-term Goals:

Reduce the greenhouse gas (GHG) emissions associated with our insurance business to net-zero by 2050.
Phase out existing insurances of thermal coal activities by 2040.

Medium-term Goals:

Convert operating business processes to net-zero emissions across the Group by 2030.

Short-term Goals:

Reduce greenhouse gas (GHG) emissions across the entire Munich Re Group by 12 per cent per employee compared to 2019 by 2025.
Purchase 100% green electricity at locations that report environmental data by 2025.

Offering insurance covers such as residential building insurance to cushion the consequences of natural catastrophes.
Implementing various measures to recruit and retain qualified employees, promote their health, and give them freedom to achieve work-life balance.
Implementing energy-efficiency and resource-conserving measures (relocations, space reduction, temperature lowering, fleet changes, etc.).

Group Supplier Code of Conduct for the protection of human rights and the environment.
Individual assessments for product groups with increased risk of human rights violations.
Suppliers must commit to a zero-tolerance policy with regard to corruption, bribery and embezzlement.

Development of energy-efficient products and services, insurance for climate-friendly technologies.

Frameworks Used: GRI

Certifications: ISO 14001, EMAS

ERGO's commitment to sustainability contributes to the United Nations Sustainable Development Goals (SDGs).

Insurance for photovoltaic and solar installations, wind power, hydropower and biogas plants, electric and hybrid vehicles, environmentally friendly refurbishment in residential building insurance.