Climate Change Data

Environmental Metrics

ESG Focus Areas

• Safety
• Excellence
• Customers
• People
• Community and Environment

Environmental Achievements

• Launched the ALSA Forest reforestation project.
• Introduced Spain's first hydrogen bus.
• Committed to a zero-emission urban bus fleet in Spain by 2035 and intercity/Moroccan urban fleets by 2040.
• Reduced total emissions (Scope 1+2) by 10.5% since 2015.
• Reduced total energy consumption by 28.8% since 2015.
• Reduced total water consumption by 11.4%.

Social Achievements

• Launched the Mobi4U app, improving customer experience.
• Improved employee satisfaction scores.
• Reduced at-fault accident rate by 20% in scheduled services and 5.6% in short and medium distances.
• Implemented Alsa Safe Mobility program to mitigate COVID-19 risks.
• Increased number of agreements with NGOs and universities.
• Implemented the “What are you capable of?” program for people with disabilities.
• Received the National Mobility Award for its environmental strategy.
• Received the Diversity Hallmark in Morocco for efforts to bring women into the workplace.

Governance Achievements

• Updated Code of Ethics and Criminal Compliance Management System.
• Shortlisted for the ASCOM Awards for Compliance.
• Implemented a new Materiality Study.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impact on activity and passenger numbers.
• Increased absolute emissions due to increased activity, urban transport significance, and new ISO calculation standards.
• Maintaining economic growth while incorporating high-quality businesses.

Mitigation Strategies

• Gradual recovery of activity and passenger numbers.
• Implementing Alsa Safe Mobility program.
• Implementing new calculation methods for emissions.
• Focusing on cost efficiency and concession management.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• ISO 9001 compliance
• CSR requirements in tender processes
• Good practice clause

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Regulatory changes
• Market shifts

Opportunities

• Development of energy-efficient products

Reporting Standards

Frameworks Used: GRI Standards

Certifications: AENOR, ISO 9001, ISO 14001, ISO 45001, EFQM 500+, UNE 16880, UNE 19601

Third-party Assurance: AENOR

UN Sustainable Development Goals

• SDG 3 (Good Health and Well-being)
• SDG 8 (Decent Work and Economic Growth)
• SDG 11 (Sustainable Cities and Communities)
• SDG 5 (Gender Equality)
• SDG 10 (Reduced Inequalities)

Alsa's strategic lines contribute to these SDGs through initiatives related to safety, equality, environmental sustainability, and community engagement.

Sustainable Products & Innovation

• Hydrogen bus
• Biomethane buses
• Electric buses

Awards & Recognition

• National Mobility Award
• Diversity Hallmark (Morocco)
• Best Customer Journey Award
• Best Company in BCX Customer Experience index
• UNE 16880 certification
• AENOR Covid-19 Good Practice Certificate
• EXPANSION Awards for Innovation in Human Resources

Environmental Metrics

ESG Focus Areas

• Environmental leadership
• Safety
• Customer satisfaction
• Employer of choice
• Social mobility
• Governance

Environmental Achievements

• Commitment to 100% zero-emission UK bus fleet by 2030 and net-zero target for Scope 1 and 2 emissions by 2040.
• 300 ZEVs across the Group by the end of 2022.
• UK Bus on track to achieve 50% ZEV by 2025 and 100% by 2030.
• 100% renewable electricity usage in the UK and Spain since 2014.
• 10% reduction in water usage target met in 2021.
• Over 10,000 parts reclaimed from inactive vehicles since 2020 through Parts Reclamation Centers (PRCs).

Social Achievements

• Improved customer satisfaction and Net Promoter Score in Morocco.
• Introduction of new routes providing access for previously underserved communities.
• ALSA offers a free ticket to people assisting disabled passengers and a 15% discount for disabled passengers.
• New driver training in Spain resulting in a 20% reduction in average driver risk level.
• Marrakech road safety training school trained over 4,500 students.

Governance Achievements

• Establishment of a new Sustainability Committee in 2022.
• Completion of the first TCFD Report in 2021.
• Recognition in the Financial Times’ Europe’s Climate Leaders 2022.

Climate Goals & Targets

Environmental Challenges

• Transitioning to zero-emission vehicles (ZEVs), including infrastructure limitations and the need for new partnerships.
• Calculating Scope 3 emissions.
• Maintaining progress on environmental targets amidst changes in travel behavior due to the Covid-19 pandemic.
• Addressing gender imbalance across the business.

Mitigation Strategies

• Developing intelligent route assessments and digital management systems for ZEVs.
• Implementing a group-wide program to measure Scope 3 emissions.
• Developing an ‘availability’ model for ZEVs to mitigate higher purchase costs.
• Working with partners to develop hydrogen-fuelled vehicles for long-range routes.
• Implementing a new people strategy focused on diversity, equality, and inclusion.

Supply Chain Management

Responsible Procurement

• Working with vehicle manufacturers and infrastructure partners for ZEV transition.
• Availability model with Zenobē for ZEVs in the UK.

Climate-Related Risks & Opportunities

Opportunities

• Transition to zero-emission vehicles.

Reporting Standards

Frameworks Used: SASB, UN SDGs, TCFD

UN Sustainable Development Goals

• SDG 11
• SDG 13

Focus on sustainable cities and communities, climate action, good health and well-being, decent work and economic growth, and responsible consumption and production.

Sustainable Products & Innovation

• Zero-emission vehicles
• Contactless capping ticketing

Awards & Recognition

• ALSA received the National Award to Mobility 2020
• National Express Bus won Sword of Honour Award from British Safety Council

Environmental Metrics

ESG Focus Areas

• People
• Planet
• Places

Environmental Achievements

• Coventry depot will operate an entirely electric bus fleet by the end of 2025, saving 4,000 tonnes of carbon dioxide.
• Alsa introduced a fleet of 22 electric vehicles for its bus lines in Geneva.
• Alsa operates 109 ECO or ZERO vehicles in Lisbon.
• Alsa is introducing 30 electric vehicles or GNL for service in Oporto.
• Dublin Express transitioned its fleet of 21 coaches from diesel to hydrogenated Vegetable Oil (HVO), reducing CO2 emissions by 90 percent.
• Secured funding for 219 electric School Buses in North America.
• National Express School Bus is focused on recycling and reclaiming parts, exceeding previous year's records.

Social Achievements

• Alsa received the Top Employer 2023 and 2024 awards.
• National Express launched its first Inclusion workbook for Colleagues.
• WeDriveU’s TigerTransit service provides 600,000 annual passenger journeys.
• Bahrain Public Transport Company was recognised in the 'Best Workplaces in Asia ™️ 2024' list.
• Durham School Services donated $10,000 in scholarship funds.
• National Express School Partners Beyond the Bus community outreach program hosted 146 community events.
• Alsa works with Chambers of Commerce to encourage more women into the mobility sector.
• Alsa launched a D&I campaign providing local funds to benefit organizations nominated by its employees.
• Alsa supported victims of earthquakes in Morocco, Turkey, and Syria.
• National Express works with Women’s Aid, providing free coach travel for survivors of abuse.
• Bahrain Public Transport Company donates unclaimed lost property to local charities.
• Bahrain Public Transport Company trained more than 75 children on road safety.

Governance Achievements

• Mobico Group PLC are committed to reduce absolute Scope 1 and 2 emissions by 55% and Scope 3 emissions by 33% by 2033.
• Validated SBTi near-term targets for Scope 1, 2 and 3 for 2033.

Climate Goals & Targets

Environmental Challenges

• Transitioning the fleet to ZEVs across all divisions.
• Mitigating risk in the extreme transition scenario.

Mitigation Strategies

• Focusing on transitioning the fleet to ZEVs as the key driver of achieving net zero target.
• Anticipating that carbon offsetting will represent only a minor part of the strategy to reach net zero.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: SBTi, TCFD

Certifications: Top Employer, ISO 14060 (limited assurance)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

More information on our commitment to these SDGs is in page 54-59 of the 2023 Annual Report

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• FT Europe Climate Leaders list
• Corporate Knights Global 100: 1st in the Transit and Ground Transportation Sector in the UK
• World Benchmarking Alliance: 6th in Transport
• Shortlisted for Global Safety and Health Awards Sustainable Company of the Year