Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental Management
• Social Responsibility
• Corporate Governance
• Employee Well-being
• Supply Chain Management

Environmental Achievements

• Total direct and indirect greenhouse gas emissions decreased by 181.561 tons CO2e year-on-year.

Social Achievements

• Launched employee assistance program (EAP)
• Supported the "small shield" project for blocking Hepatitis B mother-to-child transmission (achieving >99.5% success rate)
• Donated RMB 2.08 million to support the fight against COVID-19 in Wuhan.

Governance Achievements

• Established a "headquarters + business units" structure
• 100% coverage of staff anti-corruption training
• Improved SOPs and management systems regarding personal information protection in accordance with GDPR.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacting business volume
• Increasingly stringent supervision and regulations
• Growing demand for high-quality talents in the CRO industry.

Mitigation Strategies

• Launched business continuity plan (BCP)
• Implemented remote online collaborative office system
• No salary cuts or layoffs during the pandemic
• Investment in finding industry talents and building a clinical research talent pool
• Formulated a set of human resource management systems.

Supply Chain Management

Supplier Audits: 8 audits completed

Responsible Procurement

• Supplier Management System
• Third-party anti-bribery and anti-corruption statement

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core option, ISO 26000: Guidance on Social Responsibility, Hong Kong Stock Exchange ESG Reporting Guidelines

Awards & Recognition

• "Binjiang's Power in anti-COVID-19 fight" award
• "2020 Outstanding Contribution Award of Zhejiang enterprises in anti-COVID-19 fight"
• Hand-in-Hand Progress Award
• Excellent Team Award
• Best Partner Award
• "Excellent Young Eagle Enterprise"
• "Model Hangzhou Company in service and trade"
• "Model Company in Corporate Social Responsibility in Zhejiang Province"
• "Top 10 Chinese listed Pharmaceutical Companies in investment value of 2019"
• "Outstanding enterprises of the Pharmaceutical industry in Celebration of the 70th anniversary of the founding of the P.R.C."

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity & Inclusion
• Governance
• Community Responsibility
• Employee Responsibility
• Supply Chain Responsibility
• Customer Responsibility
• Industry Responsibility

Environmental Achievements

• Per capita carbon emissions decreased by 15.78% year-on-year to 0.83 tons of CO2 equivalent.
• 100% classification and disposal rate of solid waste.
• Zero environmental pollution accidents.

Social Achievements

• Launched Tigermed Employee Assistance Program (EAP), the first in the CRO industry.
• 100% coverage rate of annual health examination, supplementary medical insurance, and critical illness insurance for employees.
• 95.99% retention rate of core employees.
• Donated RMB 6.83 million to the Red Cross and other charities in the fight against COVID-19.
• Donated RMB 1.1 million to education development foundations.
• Won the "2020 Outstanding Contribution Award of Zhejiang Enterprises in Combating COVID-19".

Governance Achievements

• Established an ESG Management Committee.
• Implemented a climate change management system.
• Achieved a Class A rating in the information disclosure assessment of the Shenzhen Stock Exchange.
• 100% compliance training coverage rate for senior management and employees.
• Zero corruption cases reported by employees or concluded by regulatory authorities.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacted clinical research operations.
• Global climate change and its impact on business operations.

Mitigation Strategies

• Implemented timely and effective response measures to ensure service quality during the pandemic.
• Built a climate change management system to identify and manage climate-related risks and opportunities.
• Set a goal for GHG emissions per capita to be no higher than the previous year.

Supply Chain Management

Supplier Audits: 10 supplier audits in 2020 (4 reviews, 6 new supplier qualifications)

Responsible Procurement

• Tigermed Supplier Code of Conduct
• ESG performance considered in purchasing decisions
• Annual assessment and evaluation of suppliers
• On-site quality audits for high-risk suppliers
• Training and assessment for procurement personnel

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather

Reporting Standards

Frameworks Used: GRI Sustainability Reporting Standards, HKEX ESG Reporting Guide, Shenzhen Stock Exchange Social Responsibility Instructions to Listed Companies, ISO 26000: Guidance on Social Responsibility

Certifications: ISO27000 Information Security Management System

UN Sustainable Development Goals

• Goal 3: Good Health and Well-being
• Goal 5: Gender Equality
• Goal 8: Decent Work and Economic Growth
• Goal 9: Industry, Innovation and Infrastructure
• Goal 12: Responsible Consumption and Production
• Goal 13: Climate Action

Tigermed's initiatives contribute to these SDGs through various actions detailed in the report.

Awards & Recognition

• 2019 Zhejiang Corporate Social Responsibility Benchmarking Enterprises in 'Labor Practice'
• 2020 Outstanding Contribution Award of Zhejiang Enterprises in Combating COVID-19
• Special Contribution Award for Educational Development (Wenzhou Medical University)

Environmental Metrics

ESG Focus Areas

• Corporate Governance
• Customer Responsibility
• Supply Chain Responsibility
• Employee Responsibility
• Environmental Responsibility
• Community Responsibility

Environmental Achievements

• Reduced per capita carbon emissions by 69% from 2019 to 0.23 tons of CO2 equivalent in 2021.

Social Achievements

• Launched employee well-being programs, including Employee Assistance Program (EAP) and various welfare initiatives.
• Achieved 99.78% success rate in preventing mother-to-child transmission of Hepatitis B, benefiting over 38,000 families.
• Published Handbook for Drug Clinical Trial Subjects to promote public understanding of clinical research.
• Won LinkedIn Rising Star award and "Outstanding Employer" Award 2022 for Human Resource Management by 51Job.

Governance Achievements

• Established ESG Management Committee and Compliance and ESG Committee to improve compliance and ESG systems.
• Linked ESG management performance to the performance of the Chairman of the Company's Compliance and ESG Committee.
• Achieved Class A in the information disclosure assessment of the Shenzhen Stock Exchange for three consecutive years.
• Conducted anti-corruption and business ethics training for all employees.

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions due to the COVID-19 pandemic.
• Data limitations in environmental reporting due to changes in reporting scope and home-working policies.
• Challenges in managing climate-related risks and opportunities.

Mitigation Strategies

• Established a supplier dual procurement mechanism and signed procurement agreements with several suppliers of important categories.
• Expanded environmental performance coverage to include wholly-owned subsidiaries in China.
• Built a climate change management system aligned with TCFD recommendations.

Supply Chain Management

Supplier Audits: 7 audits on clinical services suppliers (2021)

Responsible Procurement

• Supplier Code of Conduct
• Anti-bribery and Anti-corruption Commitment
• Vendor Management System
• Procurement and Tender Management System

Climate-Related Risks & Opportunities

Physical Risks

• Acute Entities (extreme weather events)
• Chronic Entities (long-term climate changes)

Transition Risks

• Policies and Regulations (stringent climate policies)

Opportunities

• Markets, Energy Sources, Products and Services, Resource Efficiency
• Resilience (strengthening green supply chain management)

Reporting Standards

Frameworks Used: GRI, Hong Kong Stock Exchange's Environmental, Social and Governance Reporting Guide, Shenzhen Stock Exchange's Corporate Social Responsibility Disclosure Requirements, ISO 26000

Certifications: ISO 27000

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• SDG 3 (Good Health and Well-being)
• SDG 5 (Gender Equality)
• SDG 9 (Industry, Innovation and Infrastructure)
• SDG 12 (Responsible Consumption and Production)
• SDG 13 (Climate Action)

Tigermed's actions contribute to these SDGs through expanding clinical research service capabilities, creating an equal and diverse working environment, promoting industry innovation and development, responding to global climate change, and creating social value.

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• 2021 China Clinical CRO Competitive Strategy Leadership Award by Frost & Sullivan
• Best CRO Partnership Award
• Best CRO Project Management Award
• SMO Contribution Award
• Sincere Cooperation Award
• Best Social Responsibility Award by Sina China ESG Golden Awards 2021
• LinkedIn Rising Star award (2021)
• Outstanding Employer Award 2022 for Human Resource Management by 51Job

Environmental Metrics

ESG Focus Areas

• Customers
• Industry
• Employees
• Environment and Communities

Environmental Achievements

• Reduced per capita GHG emissions by 62.52% from 2019 to 2022 (excluding Frontage Holdings)
• Reduced per capita water consumption by 89.02% from 2019 to 2022 (excluding Frontage Holdings)
• Reduced per capita integrated energy consumption by 63.17% from 2019 to 2022 (excluding Frontage Holdings)

Social Achievements

• Launched global talent value proposition, "Inspire to Excel, Empower to Achieve"
• Conducted new employee satisfaction survey to optimize recruitment and training
• Established Tigermed Public Welfare Department and formulated public welfare management measures
• Upgraded from BBB to A rating in the MSCI ESG Rating

Governance Achievements

• Strengthened ESG management structure and processes
• Published Terms of Reference of Compliance and ESG Committee
• Issued Tigermed Environmental, Social and Governance (ESG) Regulation
• Conducted ESG compliance training for board members and senior management

Climate Goals & Targets

Environmental Challenges

• Climate change risks (policies and regulations, acute entities, chronic entities, reputation, technology)
• High employee turnover rate (25.42% in 2022)

Mitigation Strategies

• Developed corresponding countermeasures and targets for climate change risks
• Implemented talent retention initiatives and internal talent resource inventory
• Improved employee engagement through various initiatives (EAP, health programs, etc.)

Supply Chain Management

Supplier Audits: 59.07% of suppliers evaluated in 2022

Responsible Procurement

• Supplier Code of Conduct and Anti-Bribery and Anti-Corruption Commitment
• Supplier qualification management process
• Supplier onboarding process with subject matter experts
• Dual procurement mechanism for important categories
• Framework agreements with key suppliers

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events (hurricanes, floods)
• Long-term climate changes (high temperatures, sea level rise)

Transition Risks

• Domestic and international climate policies and regulations
• Low-carbon technology requirements

Opportunities

• Growth in low-carbon/green economy
• Green supply chain participation
• Resource efficiency improvements

Reporting Standards

Frameworks Used: GRI Sustainability Reporting Standards 2021, Hong Kong Stock Exchange’s Environmental, Social and Governance Reporting Guide, Shenzhen Stock Exchange’s Corporate Social Responsibility Disclosure Requirements and Guidelines on Social Responsibility of Listed Companies (2006), Self-regulatory Guidelines No. 2 - the Gem Listed Companies Standardized Operation of Listed Companies (2022)

Certifications: ISO 27000 (information security management system), Level III National Information Security Certification (Wuxi Tigermed call center)

UN Sustainable Development Goals

• SDG 3
• SDG 5
• SDG 8
• SDG 9
• SDG 12
• SDG 13

See Report Index for details on how initiatives contribute to these goals.

Awards & Recognition

• AAA Rating by SZSE’s CNI ESG Ratings
• Best Practice Award for Enterprise Digital Platform by Microsoft
• Top 20 Chinese Pharmaceutical Listed Companies in ESG Competitiveness in 2022 by E Pharmacy Manager
• Human Resources Management award by 51 Job
• 2022 CSR Award by Sichuan Red Cross Foundation
• Outstanding Project Team Award by Genor Biopharma
• Outstanding Employer award by 51job

Environmental Metrics

ESG Focus Areas

• Compliance Development
• People and Community
• Innovative Services
• Natural Environment

Environmental Achievements

• Per capita GHG emissions were 0.27 Tons of CO2e per person (excluding Frontage Holdings), a reduction of 64.00% from the base year 2019.
• Per capita water consumption was 5.74 cubic meters/person, 88.13% less than in 2019
• Per capita integrated energy consumption was 0.51 MWh/person, 62.22% less than in 2019

Social Achievements

• Proportion of female employees among new employees was 82.95%.
• Established Hangzhou Tigermed Charity Foundation and donated RMB 2 million.
• Customer satisfaction survey scored 8.35 points.

Governance Achievements

• MSCI ESG rating upgraded to AA.
• CDP's Climate Change Questionnaire responses received a B grade.
• CNI ESG Ratings AAA rating by SZSE's CNI ESG Ratings

Climate Goals & Targets

Environmental Challenges

• Climate change risks (policy and regulatory risks, market risks, chronic entity risks, acute entity risks, reputation risks, technical risks)
• Maintaining compliance in a complex regulatory environment.

Mitigation Strategies

• Submitted GHG emission reduction targets to SBTi and developed an emission reduction pathway.
• Developed a comprehensive compliance management system with multiple working groups and reporting channels.
• Regular compliance training and audits.

Supply Chain Management

Supplier Audits: 65.06% coverage

Responsible Procurement

• Supplier Code of Conduct
• Supplier dual procurement mechanism
• Framework agreements with key suppliers

Climate-Related Risks & Opportunities

Physical Risks

• Persistent high temperatures
• Sea level rise
• Sustained heat waves

Transition Risks

• Policy and regulatory risks
• Market risks
• Reputation risks
• Technical risks

Opportunities

• Resilience opportunities
• Resource efficiency opportunities
• Product and service opportunities
• Opportunities in energy sources

Reporting Standards

Frameworks Used: GRI, TCFD, UN SDGs

Certifications: ISO 14001:2015 (Beijing Yaxincheng), ISO 27001 (Tigermed)

UN Sustainable Development Goals

• Goal 3
• Goal 5
• Goal 8
• Goal 12
• Goal 13
• Goal 16

The report details how Tigermed's initiatives contribute to these goals.

Awards & Recognition

• Best Employer Brand Award from LinkedIn
• 2023 China's Best Employer by Zhaopin
• Microsoft Best Digital Platform Practice Award
• GlocalIN Top 50 Technology Faces of China's Global Enterprises
• 2023 Top 20 Chinese Pharmaceutical Listed Companies in ESG Competitiveness
• 2022 Zhejiang Province Excellent Corporate Social Responsibility Report