Climate Change Data

eMAG

Climate Impact & Sustainability Data (FY24)

Reporting Period: FY24

Environmental Metrics

ESG Focus Areas

  • Circular Economy
  • Employee Well-being
  • Compliance
  • Sustainable Delivery
  • Community Engagement

Environmental Achievements

  • 37 easybox lockers equipped with solar panels
  • 95% of eligible returned products resealed and reintroduced to the market
  • Over 96,000 old appliances purchased through buyback program and recycled
  • Reduced trading losses in food extensions from US$62m to US$50m

Social Achievements

  • Launched Genius loyalty program with over 716,000 users in Romania
  • Integrated eMAG Romania, Hungary, and Bulgaria into a single regional organization
  • Increased orders by 11.3% YoY in eMAG Romania
  • Depanero repaired almost 247,000 appliances
  • Flip expanded into Bulgaria, Hungary, and Greece, increasing sales by 53%

Governance Achievements

  • Improved trading losses by US$27m to US$26m
  • Focus on cost-saving initiatives and better monetization of services
  • Compliance across all regulatory areas (fiscal, financial, environment, and competition)

Climate Goals & Targets

Medium-term Goals:
  • Double the number of easybox lockers by FY27
Short-term Goals:
  • Genius to reach 1 million clients in Romania (next 3 years)

Environmental Challenges

  • Macroeconomic downturn and higher interest rates
  • Competition from specialists in verticals and entry of regional players
  • Availability and cost of labor
  • Protracted economic uncertainty impacting higher-priced item purchases
Mitigation Strategies
  • Focus on cost-saving initiatives and better monetization of services
  • Marketplace acceleration to extend selection and generate profits
  • Category expansion and increased selection to enlarge the total addressable market
  • Increased customer engagement through a single account access across platforms
  • Expansion of Genius loyalty program to Hungary and Bulgaria

Supply Chain Management

Climate-Related Risks & Opportunities

UN Sustainable Development Goals

  • SDG 12
  • SDG 13
  • SDG 17

Sustainable Products & Innovation

  • Resealed products
  • Easybox lockers with solar panels