Climate Change Data

Environmental Metrics

ESG Focus Areas

• Governance
• Environmental
• Social

Environmental Achievements

• Performed an initial high-level risk assessment of its impact on the environment through direct greenhouse gas emissions.

Social Achievements

• No specific social achievements are quantified in the report.

Governance Achievements

• Adopted formal procedures to manage potential conflicts of interest.
• 100% of MCSAH divisions and significant business units analyzed for risks related to corruption.

Climate Goals & Targets

Environmental Challenges

• Initial high-level risk assessment revealed potential environmental impacts from direct greenhouse gas emissions.

Mitigation Strategies

• Planned to expand efforts in relevant areas to address environmental impacts in the following year.

Supply Chain Management

Responsible Procurement

• All suppliers are local, except for items that cannot be sourced within South Africa such as certain content such as international sporting events, feature films as well as leases of satellite equipment.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Measured direct carbon footprint for the first time (16,479 tons of CO2e)

Social Achievements

• Launched Khulisa project, providing infrastructure support and capacity building for children's homes
• Established a wellness center for staff at the Randburg campus
• Skills development programs supporting 86 internships and 130 learnerships
• Phuthuma Nathi empowerment transaction added 120,000 black shareholders

Governance Achievements

• Complied with King II Report on Corporate Governance
• Established whistle-blowing facilities
• Reviewed corporate social investment planning and reporting

Climate Goals & Targets

Environmental Challenges

• Inconsistent electricity supply in South Africa
• Shortage of skilled IT personnel

Mitigation Strategies

• Implemented alternative measures (generators) to ensure continuous content delivery
• Learnership and internship programs to build skills and improve employee performance

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Global Reporting Initiative (GRI)

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Not disclosed

Social Achievements

• Numerous corporate citizenship initiatives affecting the workplace, economy, society and environment, including broad-based black economic empowerment (BBBEE) and employment equity performance for South African subsidiaries; local employment, health and safety laws; human rights; employee development opportunities; responsible tax policy; anti-fraud, anti-bribery and anti-corruption initiatives; initiatives to minimise the impact on the environment; and corporate social investment initiatives.

Governance Achievements

• Revised group gifts process, including policy, segment standard operating procedures, an online gifts training module and a gifts declaration portal.
• Implemented extensive protection of personal information learning programmes to ensure best practices in relation to data protection laws.

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Reference to our ethical values is included in third-party procurement contracts of subsidiaries. Contractors, agents, learners and consultants who work with any group company are expected to follow the same standards of conduct.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: International Integrated Reporting Framework

Certifications: Null

Third-party Assurance: PricewaterhouseCoopers Inc. (PwC), Ernst & Young Inc. (EY) from FY24

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Sustainable value creation
• Diversity, Equity, and Inclusion
• Ethical Culture
• Climate Change
• Community Investment
• Talent Development

Environmental Achievements

• Reduced carbon footprint from 75,060 tonnes of CO2e in FY23 to 67,675 tonnes in FY24.
• Implemented various energy efficiency initiatives across buildings (solar panels, LEDs, etc.)
• Implemented waste management and recycling programs.
• Implemented water-saving initiatives.

Social Achievements

• MultiChoice Talent Factory (MTF) trained 467 filmmakers, resulting in 152 films produced by graduates.
• MultiChoice Innovation Fund supported 77 black-owned small businesses (at least 50% female ownership), creating over 1,400 jobs.
• DStv Diski Challenge promoted football talent and sports broadcasting.
• Let’s Play Playing Fields initiative provided sports facilities for disadvantaged schools and communities.
• DStv Schools Netball Challenge involved over 2,653 high schools.
• Phuthuma Nathi paid ZAR1.375bn in dividends to shareholders.
• Achieved 79% customer satisfaction (CSAT) score in South Africa and 75% for DStv in Rest of Africa.

Governance Achievements

• Implemented a robust risk management approach.
• Complied with King IV principles and recommended practices.
• Developed and updated ethics-related policies.
• Concluded a settlement with the Nigerian Federal Inland Revenue Service (FIRS) regarding tax disputes.

Climate Goals & Targets

Environmental Challenges

• Tough economic climate impacting consumer spending and subscriber growth.
• Currency depreciation, especially in Nigeria, impacting revenue.
• Loadshedding in South Africa affecting subscriber activity.
• Piracy and competition from global and local OTT players.
• Talent and skills scarcity.
• Regulatory and licensing complexities.

Mitigation Strategies

• Implemented cost-saving measures (ZAR1.9bn in savings).
• Reduced set-top box subsidies.
• Inflation-linked pricing adjustments.
• Investment in new products and services (DStv Stream, Showmax, etc.).
• Strategic partnerships (Comcast, Rapyd, etc.).
• Proactive engagement with regulators.
• Investment in talent development and retention programs.

Supply Chain Management

Responsible Procurement

• Preferential procurement initiatives in South Africa supporting BBBEE-compliant suppliers.
• Third-party risk management framework for all suppliers.
• Code of ethics and conduct for suppliers.

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Transition Risks

• Increased regulations on products and services to improve carbon footprint.

Reporting Standards

Frameworks Used: International Integrated Reporting Framework, International Financial Reporting Standards (IFRS), King IV Report on Corporate Governance, United Nations Sustainable Development Goals, JSE Sustainability Disclosure Guidance

Certifications: Level 1 BBBEE (MultiChoice SA), Top Employer (Top Employers Institute), CDSA certification

Awards & Recognition

• Smartie award (DStv WhatsApp Bot)
• GradStar Student Choice award
• On Conferences Icon Awards (L&D team)
• Silver in best anti-piracy solution at the Sports Pro OTT Awards
• China Automotive Parts Industry Award
• Corporate Stars Awards
• Top Employer in the IT Sector
• Top Women to Watch in Transportation
• Top Leader in Technology
• Silver Status from EcoVadis

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Climate Goals & Targets

Environmental Challenges

• Tough economic conditions in developing countries
• Persistent income inequalities
• Uncertain political environments

Mitigation Strategies

• Contributing to communities
• Developing employees
• Contributing to economic prosperity
• Minimizing environmental impact

Supply Chain Management

Responsible Procurement

• Aim to influence suppliers to adopt similar environmental approach

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: International Integrated Reporting Council's Integrated Reporting Framework, King Report on Corporate Governance for South Africa (King IV), JSE Limited Listings Requirements, Global Reporting Initiative (GRI)’s Sustainability Reporting Standards