Climate Change Data

Environmental Metrics

Social Achievements

• Received a 97%+ positive customer rating in most retail markets of our presence.

Governance Achievements

• Framed a policy on selection and appointment of Directors and Senior Management and their remuneration.
• Framed “Vigil Mechanism Policy” for Directors and employees of the Company.

Environmental Challenges

• Our business is seasonal. Generally a third of the annual revenue is generated in the third quarter of the fiscal.
• Managing growth through improved processes and systems could be a challenge.

Mitigation Strategies

• The Company is focused on grabbing a larger pie of the customers’ wallet. For this the Company continues to invest business surplus to strengthen its proprietary technology platform, automate processes better through innovative software solutions that will enable it to stay ahead of the curve of customer expectations.
• The Company has ensured adequate redundancies in its systems and processes to ensure that it seamlessly addresses the demand spike in the third quarter.

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• 123Stores, Inc. was ranked #392 on the Internet Retailers 2015 Top 500 Guide

Environmental Metrics

Social Achievements

• Several training initiatives for the development and skill enhancement of our employees are undertaken to keep them updated of the latest industry developments.
• Various rewards and recognition programmes that keeps our employees motivated and engaged.

Governance Achievements

• Adequate internal control systems safeguard the various process and functions of the company with timely identification and intervention to alleviate risks.

Climate Goals & Targets

Environmental Challenges

• Managing growth through improved processes and systems could be a challenge.
• Operational challenges in building up a large supplier network.
• The Company’s business is seasonal. Generally, a third of the annual revenue is generated in the third quarter of the financial year.

Mitigation Strategies

• We eye expansion by targeting the larger group of consumers. We continue to invest business surplus to strengthen the proprietary technology platform and automate processes better through innovative software solutions.
• We see our suppliers as our customers. We are investing more in manpower who can go on the ground and sign up suppliers.
• The Company has ensured redundancies are removed from its systems and processes to ensure that it seamlessly addresses the demand spike in the third quarter of the fiscal.

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

Social Achievements

• Employees adapted to new processes and protocols to continue serving strong demand while keeping customers, employees, and the community safe during the COVID-19 pandemic.

Governance Achievements

• The Board of Directors framed a policy on selection and appointment of Directors and Senior Managerial personnel and their remuneration.

Climate Goals & Targets

Environmental Challenges

• Seasonal business with e-commerce revenue concentrated in the third quarter.
• Continuous strengthening of processes and systems.
• Building and maintaining a vast network of brand partners.
• Restricted physical movement of employees due to COVID-19 pandemic.

Mitigation Strategies

• Prudent use of technology to remove redundancies and ensure seamless operations during peak demand.
• Data-driven demand forecasting for brand partners.
• Investment in technology upgrades to respond to market requirements.
• Strengthening business by putting operational parameters in place.
• Dedicated brand-outreach team and participation in industry events.
• Employees adapted to new processes and protocols to continue serving strong demand while working remotely.

Supply Chain Management

Climate-Related Risks & Opportunities