Climate Change Data

Environmental Metrics

ESG Focus Areas

• Financial Inclusion
• Sustainable Growth
• Client Well-being
• Operational Efficiency
• Digitalization
• Risk Management

Social Achievements

• Continued focus on the health and safety of staff and clients; adjusted field operating procedures to address disruptions; continued community projects with a focus on disaster relief.

Governance Achievements

• Myanmar received a full deposit-taking license; progressed towards microfinance bank transformation in Pakistan; started the process to upgrade license to a deposit-taking MFI in Tanzania; completed AMBS real-time implementation in all countries.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacting operations, loan portfolio, and expansion plans.

Mitigation Strategies

• Focused on client support, operational efficiency, cost savings, and cash preservation; implemented contingency plans across all regions; strengthened client interaction through digital channels; maintained close contact with lenders; continued community projects focusing on disaster relief.

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity, Equity and Inclusion (DEI)
• Client Protection
• Employee Well-being
• Responsible Lending
• Financial Inclusion
• Community Development
• Environmental Stewardship

Environmental Achievements

• Planted approximately 30,000 trees.
• Implemented 370 plastic recycling initiatives.
• Installed five solar systems in communities.
• Installed 213 solar panels (exceeding the target of 150-200).
• Introduced 32 electric motorbikes (exceeding the target of 30-50).
• Achieved significant fuel savings in Myanmar through the use of electric motorbikes.

Social Achievements

• Achieved a 90% client satisfaction rate.
• Achieved a 90% score on the Social Performance Indicator (SPI).
• Recorded 1,348 promotions, with 40% being female.
• Maintained a 74% staff retention rate.
• Achieved an 81% employee satisfaction rate.
• Conducted 133 health camps reaching approximately 17,000 people.
• Supported 372 people with disabilities.
• Installed seven water boreholes.
• Provided bursaries or scholarship funds to 491 students.
• Spent USD 131k on donations to schools, directly reaching 34,000 children.
• Implemented robust mechanisms for addressing employee concerns (no whistleblowing incidents reported).

Governance Achievements

• Adopted a DEI policy.
• Established a DEI Committee.
• Established goals and targets to improve gender representation.
• Implemented a travel policy to promote sustainable travel.
• Aligned with the Task Force on Climate-related Financial Disclosures (TCFD) framework.
• Established a Grievance Mitigation Committee (GMC) to address appeals and complaints.

Climate Goals & Targets

Environmental Challenges

• Data quality issues prevented disclosure of Client Economic Yield (CEY) results.
• Challenges in hiring women in South Asia due to cultural reasons and safety concerns.
• Increase in workplace accidents (178, resulting in 5 fatalities), with 85% involving motorcycles.
• Complexity of widespread geography and lack of capacity hindered scenario analysis for TCFD compliance.
• Data management challenges in collecting comprehensive data on Scope 3 emissions and waste.

Mitigation Strategies

• Thorough review and update process for satisfaction surveys and transition to new online SPI format.
• Formation of a DEI Committee, approval of a DEI policy, and establishment of goals and targets to improve gender representation.
• Proactive engagement with countries with high accident rates to improve safety measures.
• Initiated scenario analysis discussions with the aim of completing scenario projections by Q3 2024.
• Working with building managers to develop a more complete data set on waste and fugitive emissions.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Floods
• Cyclones
• Droughts
• Earthquakes
• Volcanic eruptions

Transition Risks

• Regulatory changes related to GHG emissions
• Technological changes related to lower emission technology
• Market changes related to climate change

Opportunities

• Reduced operating costs through efficiency gains
• Less exposure to fossil fuel price increases

Reporting Standards

Frameworks Used: TCFD, SECR, SMART Campaign, Universal Standards for Social Performance Management, IFC Performance Standards 1 & 2

Certifications: Null

Third-party Assurance: Internally by the Company

UN Sustainable Development Goals

• SDG 1: No Poverty
• SDG 5: Gender Equality
• SDG 8: Decent Work and Economic Growth
• SDG 9: Industry, Innovation and Infrastructure
• SDG 10: Reduced Inequalities
• SDG 2: Zero Hunger
• SDG 3: Good Health and Well-being
• SDG 4: Quality Education
• SDG 6: Clean Water and Sanitation
• SDG 11: Sustainable Cities and Communities
• SDG 13: Climate Action
• SDG 17: Partnerships for the Goals

The company's microfinance services, community projects, and environmental initiatives contribute to these SDGs.

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed