Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Achieved zero incidents of non-compliance with environmental laws and regulations
• Complied with the required Singapore Civil Defence Force (SCDF) – National Company Emergency Response Team (CERT) standard
• HLS received a Productivity Solutions Grant (PSG) of $90,960.00 to purchase 3 electric forklifts.
• Cimelia plant manager was awarded Environmental Services (ES) Star Awards 2020.

Social Achievements

• HLS obtained bizSAFE Star certification.
• No fatalities or accidents resulting in permanent injuries involving employees in Singapore.
• Employee turnover rate (2.1%) below industry average (2.2%).
• Employees received an average of 4 hours of training.
• Collected 8 tonnes of e-waste through Singtel x SingPost Recycle Programme
• Collected 3 tonnes of e-waste for Clean Up South West Community Development Council (SWCDC)
• Collected 120 tonnes of e-waste from Schneider Electric
• Donated 25,000 masks to low-income families through Boon Lay CC.

Governance Achievements

• Established a Sustainability Steering Committee (SSC) and Sustainability Task Force (STF) to oversee sustainability performance.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacted operational efficiency due to lockdowns, social distancing requirements, and supplier/customer disruptions.
• Reduced capacity in training rooms due to COVID-19 restrictions led to a decrease in OHS training hours.

Mitigation Strategies

• Implemented business continuity plan (BCP) and COVID-19 related measures to protect workforce and communities.
• Implemented Safe Management Measure System (SMMs) in accordance with MOM requirements.
• Implemented work from home arrangements and alternate team deployments.

Supply Chain Management

Responsible Procurement

• Require outsourced vendors and suppliers to comply with applicable environmental laws and regulations.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards "In Accordance - Core"

Certifications: ISO 14001, ISO 9001, OHSAS 45001:2018, R2:2013, bizSAFE Star

Awards & Recognition

• Environmental Services (ES) Star Awards 2020

Environmental Metrics

ESG Focus Areas

• Environmental Compliance
• Talent Attraction and Retention
• Occupational Health and Safety
• Training and Education
• Local Communities
• Protection of Sensitive Information

Environmental Achievements

• Zero incidents of non-compliance with environmental laws and regulations
• Collected 3582 tonnes of e-waste
• Received a grant of approximately $90,000 for the purchase of 3 electric forklifts

Social Achievements

• Average monthly employee hires rate: 3.76%
• Average monthly employee turnover rate: 2.60%
• Total training hours: 311
• Zero regulatory fines and penalties from breaching COVID-19 advisories
• Cimelia received a grant of $3,782 from Workforce Singapore (WSG) for the P-Max Place and Train Programme

Governance Achievements

• Zero incidences of substantiated complaints concerning breaches of customer privacy and losses of customer data

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacted operational efficiency due to lockdowns, social distancing requirements, and supplier/customer site restrictions. This led to increased costs and processing times.
• Increased employee turnover attributed to the COVID-19 pandemic and employees resigning to return to their home country.
• Targeted training hours not achieved due to the impact of COVID-19 and high staff turnover rate.

Mitigation Strategies

• Implemented business continuity plan and COVID-19 related measures to protect workforce and communities.
• Applied for and received PSG grant to subsidize purchase of electric forklifts and provide staff with flexible/remote working conditions.
• Continued to waive increased transportation charges for collections.
• Implemented mandatory health and safety protocols, provided ART test kits, and transportation facilities to mitigate COVID-19 risks.
• Developed enhanced training programs for employees in IT, Digital and System Applications and Products in Data Processing (SAP).

Supply Chain Management

Responsible Procurement

• Require outsourced vendors and suppliers to comply with applicable environmental laws and regulations.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core option

Certifications: ISO 14001:2015, ISO 9001:2015, OHSAS 45001:2018, R2:2013

Environmental Metrics

ESG Focus Areas

• Talent Attraction and Retention
• Occupational Health and Safety
• Training and Education
• Local Communities
• Protection of Sensitive Information
• Economic Performance
• Water and Effluents

Environmental Achievements

• Collected 4,100 tonnes of e-waste (2,300 tonnes by Cimelia and 1,800 tonnes by HLS)
• HLS implemented new fume scrubber systems to meet or exceed emissions air standards
• Pastel Glove installed solar panels, resulting in energy savings of approximately 6,500 kWh per month

Social Achievements

• Zero regulatory fines and penalties from breaching COVID-19 advisories
• Implemented various employee wellbeing initiatives including medical and dental insurance, and flexible leave policies
• Conducted various employee training programs including WSQ Operate Forklift Course, Forklift Refresher Course, Risk Management Implementation and First Aid Course Training

Governance Achievements

• Established a Sustainability Steering Committee (SSC) and Sustainability Task Force (STF) to oversee sustainability performance and reporting
• Maintained zero incidences of substantiated complaints concerning breaches of customer privacy and losses of customer data

Climate Goals & Targets

Environmental Challenges

• One workplace injury in FY22
• Higher than average employee turnover rate (4.92%) attributed to Pastel Glove Sdn Bhd
• COVID-19 pandemic impact on supplier and customer operations, manpower reduction, and collection volumes

Mitigation Strategies

• Investigation into the workplace injury and implementation of enhanced supervision and safety measures
• Enhanced benefits set in company policy (medical and dental insurance)
• Implemented mandatory health and safety protocols, telecommuting, temperature screening, staggered working hours, and provided transportation, sanitizers, disinfectants, masks, and ART kits during the pandemic
• Monthly virtual meetings with clients to address challenges and maintain communication

Supply Chain Management

Responsible Procurement

• Require outsourced vendors and suppliers to hold the same environmental values and undergo a rigorous assessment and evaluation process

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards

Certifications: ISO 14001:2015, ISO 9001:2015, OHSAS 45001:2018, R2:2013