Climate Change Data

Tactile Medical

Climate Impact & Sustainability Data (2020, 2022, 2023)

Reporting Period: 2020

Environmental Metrics

ESG Focus Areas

  • Environmental Stewardship
  • Social Responsibility (Human Capital Management, Diversity, Equity, and Inclusion, Philanthropy)
  • Corporate Governance

Environmental Achievements

  • Reduced paper consumption by over 50% through a transition to paperless systems
  • Upgraded to LED lighting and installed circulation fans at the manufacturing site to reduce energy consumption
  • Implemented smart technology lighting in the corporate office to reduce energy consumption

Social Achievements

  • Treated nearly 60,000 patients in 2020
  • Increased gender diversity on the Board of Directors
  • Enhanced health coverage, 401k, and PTO for employees
  • Named a “Top Workplace” by the Minneapolis Star Tribune newspaper for eleven consecutive years
  • Rolled out a diversity, equity, and inclusion training program for executive leadership

Governance Achievements

  • Adopted a Supplier Code of Conduct
  • Adopted a Company Human Rights Policy
  • Maintained an active Compliance team with regular internal and external compliance reviews and a 24/7 anonymous reporting hotline

Climate Goals & Targets

Environmental Challenges

  • Global health pandemic (COVID-19) impacting business operations and healthcare delivery systems
Mitigation Strategies
  • Team demonstrated resilience and creativity, preventing delays in business operations, ensuring continuity of care for patients, and virtually educating customers
  • Pivoted business practices to address social distancing and virtual operations, providing additional personal protective equipment

Supply Chain Management

Responsible Procurement
  • Supplier Code of Conduct requiring key suppliers to affirm alignment with Tactile Medical’s ethical, humane, and appropriate business practices

Climate-Related Risks & Opportunities

Reporting Period: 2022

Environmental Metrics

ESG Focus Areas

  • Patient-centric product innovation
  • Clinical research
  • Employee well-being
  • Community engagement
  • Environmental stewardship
  • Diversity, Equity, and Inclusion (DE&I)
  • Ethical sourcing
  • Compliance
  • Human rights

Environmental Achievements

  • Implemented an Environmental Policy and Environmental Management System in 2022.

Social Achievements

  • Launched Kylee, a free mobile app for patients.
  • Launched an employee volunteer program, Tactile Crew Making a Difference, with nearly 900 volunteer hours.
  • Provided nearly $70,000 to non-profit organizations.
  • Sponsored five clinical studies and hosted 213 medical education programs for more than 6,400 clinicians.
  • Assisted over 6,000 patients experiencing financial hardship.

Governance Achievements

  • Implemented a new Human Resources platform.
  • Maintained a robust information security program.
  • Adopted a Company Human Rights Policy in 2020.
  • Conducted a bi-annual Employee Compliance Survey with 96% of respondents agreeing that Tactile Medical is a fair, ethical and honest company.
  • Implemented an Environmental Policy and Environmental Management System.

Climate Goals & Targets

Short-term Goals:
  • Supporting our communities by committing to >1,000 service hours
  • Establishing a formal internship program
  • Identifying the first annual Environmental Management System objective and target

Environmental Challenges

  • Meeting employee volunteer hour goals.
  • Addressing patient access to care due to financial burdens and treatment delays.
Mitigation Strategies
  • Actively brainstorming ways to increase employee volunteerism.
  • Maintaining a financial hardship program offering reduced cost equipment and/or co-pay reductions.
  • Providing donated devices and co-pay reductions to patients in need.

Supply Chain Management

Responsible Procurement
  • Supplier Code of Conduct requiring alignment with ethical and humane business practices.

Climate-Related Risks & Opportunities

Awards & Recognition

  • Recognized by the Minnesota Census of Women in Corporate Leadership for having diverse representation in executive leadership and board of directors.

Reporting Period: 2023

Environmental Metrics

ESG Focus Areas

  • Clinical Research
  • Patient-centric Product Innovation
  • Employee Well-being
  • Community Engagement
  • Diversity, Equity, and Inclusion
  • Environmental Stewardship
  • Ethical Sourcing
  • Compliance

Environmental Achievements

  • Completed a facility upgrade with 50% improvement in energy-efficient lighting and >30% reduction in solid waste volume.

Social Achievements

  • Provided more than $120,000 in value to non-profit organizations.
  • Provided more than 1,000 employee volunteer hours.
  • Provided devices at a reduced cost to 7,282 patients through the Patient Assistance Consideration Program.
  • Launched an 11-week summer internship program.
  • Recognized by the Minnesota Census of Women in Corporate Leadership for diverse representation in executive leadership and board of directors.

Governance Achievements

  • Maintained a 0% accident rate in 2022 and a 0.1941% rate in 2023.
  • 96% of employees agreed that Tactile Medical is a fair, ethical, and honest company.

Climate Goals & Targets

Long-term Goals:
  • Expand payer coverage and improve access to healthcare for more patients.
Medium-term Goals:
  • Identify first annual Environmental Management System objective and target
Short-term Goals:
  • >1,000 employee volunteer service hours
  • Enhanced training and recruitment initiatives for DEI

Environmental Challenges

  • Pending climate-related disclosure requirements.
Mitigation Strategies
  • Engaged independent third-party experts to educate on pending climate-related disclosure requirements.

Supply Chain Management

Responsible Procurement
  • Supplier Code of Conduct

Climate-Related Risks & Opportunities

Awards & Recognition

  • Minnesota Census of Women in Corporate Leadership