Tactile Medical
Climate Impact & Sustainability Data (2020, 2022, 2023)
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Environmental Stewardship
- Social Responsibility (Human Capital Management, Diversity, Equity, and Inclusion, Philanthropy)
- Corporate Governance
Environmental Achievements
- Reduced paper consumption by over 50% through a transition to paperless systems
- Upgraded to LED lighting and installed circulation fans at the manufacturing site to reduce energy consumption
- Implemented smart technology lighting in the corporate office to reduce energy consumption
Social Achievements
- Treated nearly 60,000 patients in 2020
- Increased gender diversity on the Board of Directors
- Enhanced health coverage, 401k, and PTO for employees
- Named a “Top Workplace” by the Minneapolis Star Tribune newspaper for eleven consecutive years
- Rolled out a diversity, equity, and inclusion training program for executive leadership
Governance Achievements
- Adopted a Supplier Code of Conduct
- Adopted a Company Human Rights Policy
- Maintained an active Compliance team with regular internal and external compliance reviews and a 24/7 anonymous reporting hotline
Climate Goals & Targets
Environmental Challenges
- Global health pandemic (COVID-19) impacting business operations and healthcare delivery systems
Mitigation Strategies
- Team demonstrated resilience and creativity, preventing delays in business operations, ensuring continuity of care for patients, and virtually educating customers
- Pivoted business practices to address social distancing and virtual operations, providing additional personal protective equipment
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct requiring key suppliers to affirm alignment with Tactile Medical’s ethical, humane, and appropriate business practices
Climate-Related Risks & Opportunities
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Patient-centric product innovation
- Clinical research
- Employee well-being
- Community engagement
- Environmental stewardship
- Diversity, Equity, and Inclusion (DE&I)
- Ethical sourcing
- Compliance
- Human rights
Environmental Achievements
- Implemented an Environmental Policy and Environmental Management System in 2022.
Social Achievements
- Launched Kylee, a free mobile app for patients.
- Launched an employee volunteer program, Tactile Crew Making a Difference, with nearly 900 volunteer hours.
- Provided nearly $70,000 to non-profit organizations.
- Sponsored five clinical studies and hosted 213 medical education programs for more than 6,400 clinicians.
- Assisted over 6,000 patients experiencing financial hardship.
Governance Achievements
- Implemented a new Human Resources platform.
- Maintained a robust information security program.
- Adopted a Company Human Rights Policy in 2020.
- Conducted a bi-annual Employee Compliance Survey with 96% of respondents agreeing that Tactile Medical is a fair, ethical and honest company.
- Implemented an Environmental Policy and Environmental Management System.
Climate Goals & Targets
Short-term Goals:
- Supporting our communities by committing to >1,000 service hours
- Establishing a formal internship program
- Identifying the first annual Environmental Management System objective and target
Environmental Challenges
- Meeting employee volunteer hour goals.
- Addressing patient access to care due to financial burdens and treatment delays.
Mitigation Strategies
- Actively brainstorming ways to increase employee volunteerism.
- Maintaining a financial hardship program offering reduced cost equipment and/or co-pay reductions.
- Providing donated devices and co-pay reductions to patients in need.
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct requiring alignment with ethical and humane business practices.
Climate-Related Risks & Opportunities
Awards & Recognition
- Recognized by the Minnesota Census of Women in Corporate Leadership for having diverse representation in executive leadership and board of directors.
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Clinical Research
- Patient-centric Product Innovation
- Employee Well-being
- Community Engagement
- Diversity, Equity, and Inclusion
- Environmental Stewardship
- Ethical Sourcing
- Compliance
Environmental Achievements
- Completed a facility upgrade with 50% improvement in energy-efficient lighting and >30% reduction in solid waste volume.
Social Achievements
- Provided more than $120,000 in value to non-profit organizations.
- Provided more than 1,000 employee volunteer hours.
- Provided devices at a reduced cost to 7,282 patients through the Patient Assistance Consideration Program.
- Launched an 11-week summer internship program.
- Recognized by the Minnesota Census of Women in Corporate Leadership for diverse representation in executive leadership and board of directors.
Governance Achievements
- Maintained a 0% accident rate in 2022 and a 0.1941% rate in 2023.
- 96% of employees agreed that Tactile Medical is a fair, ethical, and honest company.
Climate Goals & Targets
Long-term Goals:
- Expand payer coverage and improve access to healthcare for more patients.
Medium-term Goals:
- Identify first annual Environmental Management System objective and target
Short-term Goals:
- >1,000 employee volunteer service hours
- Enhanced training and recruitment initiatives for DEI
Environmental Challenges
- Pending climate-related disclosure requirements.
Mitigation Strategies
- Engaged independent third-party experts to educate on pending climate-related disclosure requirements.
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Awards & Recognition
- Minnesota Census of Women in Corporate Leadership