Climate Change Data

MetLife, Inc.

Climate Impact & Sustainability Data (2016, 2017)

Reporting Period: 2016

Environmental Metrics

Total Carbon Emissions:17,527 (Scope 1 without offset) + 109,224 (Scope 2 location-based) + 33,559 (Scope 3) tCO2e/year
Scope 1 Emissions:17,527 tCO2e/year
Scope 2 Emissions:109,224 tCO2e/year
Scope 3 Emissions:33,559 tCO2e/year
Renewable Energy Share:Not disclosed
Total Energy Consumption:327,609 MWh/year
Water Consumption:70,022 kgals/year (U.S. managed office portfolio)
Waste Generated:6,425,042 lbs/year
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Risk Management & Governance
  • Customer Needs
  • Employee Well-being
  • Supplier Diversity
  • Climate Leadership
  • Financial Inclusion

Environmental Achievements

  • Achieved carbon neutrality in 2016 (first U.S.-based insurer to do so)
  • Grew green investments to $9.7 billion, including stakes in wind and solar farms and LEED-certified properties
  • Reduced energy consumption through capital improvement projects and facility upgrades
  • Worked with 70 suppliers to disclose GHG emissions

Social Achievements

  • MetLife and MetLife Foundation made $48 million in grants, including $30 million for financial inclusion
  • Expanded stakeholder engagement with over 55,000 customers
  • Improved transactional NPS across most markets and touchpoints
  • Implemented various wellness programs in 44 countries
  • MetLife employees volunteered over 90,000 hours globally
  • Launched upward feedback tool for managers

Governance Achievements

  • Listed on the Dow Jones Sustainability North America Index
  • Recognized for having one of the most diverse boards in the Fortune 500 (31% women, 23% ethnically or racially diverse)
  • Named to the Bloomberg Financial Services Gender-Equality Index
  • Strengthened oversight of global compliance risks with a new risk hierarchy
  • 98% of employees completed Three Lines of Defense risk management training

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Reduce energy consumption by 10% by 2020
  • Reduce location-based carbon emissions by 10% by 2020
  • Require 100 top suppliers to disclose GHG emissions by 2020
  • Achieve 10% growth in diverse suppliers year over year through 2020
Short-term Goals:
  • Not disclosed

Environmental Challenges

  • Not disclosed
Mitigation Strategies
  • Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement
  • Not disclosed

Climate-Related Risks & Opportunities

Physical Risks
  • Not disclosed
Transition Risks
  • Not disclosed
Opportunities
  • Not disclosed

Reporting Standards

Frameworks Used: GRI Sustainability Reporting Standard: Core option

Certifications: Null

Third-party Assurance: Quantis (for GHG emissions)

UN Sustainable Development Goals

  • SDG 3, SDG 5, SDG 7, SDG 8, SDG 10, SDG 13, SDG 16

Various initiatives support these goals as detailed in the report.

Sustainable Products & Innovation

  • Beautiful (healthcare product with added services)

Awards & Recognition

  • EPA Climate Leadership Award
  • Inclusion in Dow Jones Sustainability North America Index
  • A- rating from CDP
  • J.D. Power award for customer service

Reporting Period: 2017

Environmental Metrics

Total Carbon Emissions:177,782 metric tons CO2e (Gross Scope 1 without offset)
Scope 1 Emissions:15,929 tCO2e
Scope 2 Emissions:108,019 tCO2e (Location-based)
Scope 3 Emissions:28,330 tCO2e (Global Business Travel)
Renewable Energy Share:Not disclosed
Total Energy Consumption:237,224 MWh (Total Electricity Consumption)
Water Consumption:70,022 kgals (Total Water Consumption, U.S. managed office portfolio)
Waste Generated:6,425,042 lbs (Total Waste Generated)
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Responsible Investing
  • Ethics and Integrity
  • Customer Experience
  • Employee Well-being
  • Supplier Inclusion
  • Environmental Sustainability
  • Financial Inclusion

Environmental Achievements

  • Achieved carbon neutrality for the second year in a row.
  • Implemented 60 energy efficiency projects in 17 countries.

Social Achievements

  • Designed offices with best-in-class employee wellness standards.
  • Provided Wellness for Life program access to employees in over 30 countries.
  • Grew company spend with diverse suppliers to 11.1 percent.
  • Contributed to more than $416 million in economic output and supported 2,500 jobs in the U.S. through diverse supplier spend.
  • MetLife Foundation contributed $45 million to improve financial inclusion and build stronger communities.

Governance Achievements

  • Elevated the Chief Risk Officer role to MetLife’s Executive Group.
  • Required five training courses on ethics and security for all employees.
  • Updated the Code of Conduct with the new MetLife brand.

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • By 2020, reduce energy consumption by 10% (from 2012 baseline)
  • By 2020, reduce location-based carbon emissions by 10% (from 2012 baseline)
  • By 2020, require 100 top suppliers to disclose GHG emissions
Short-term Goals:
  • Not disclosed

Environmental Challenges

  • Climate change risks (extreme weather, energy supply disruptions, carbon legislation)
  • Maintaining ethical culture and strong security practices.
Mitigation Strategies
  • Monitored and managed climate-related risks through global risk management framework.
  • Implemented employee training courses on anti-money laundering, code of conduct, information lifecycle management, mobile security, and social media security.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement
  • Rule of One (at least one diverse supplier in every RFP)

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events
Transition Risks
  • Carbon legislation
Opportunities
  • Not disclosed

Reporting Standards

Frameworks Used: GRI

Certifications: ENERGY STAR, LEED

Third-party Assurance: Quantis (for greenhouse gas emissions)

UN Sustainable Development Goals

  • Goal 1 (No Poverty)
  • Goal 3 (Good Health and Well-being)
  • Goal 5 (Gender Equality)
  • Goal 7 (Affordable and Clean Energy)
  • Goal 8 (Decent Work and Economic Growth)
  • Goal 9 (Industry, Innovation and Infrastructure)
  • Goal 10 (Reduced Inequalities)
  • Goal 11 (Sustainable Cities and Communities)
  • Goal 12 (Responsible Consumption and Production)
  • Goal 13 (Climate Action)
  • Goal 16 (Peace, Justice and Strong Institutions)

MetLife contributes to SDGs through business operations and global initiatives.

Sustainable Products & Innovation

  • Not disclosed

Awards & Recognition

  • J.D. Power Award for Customer Service
  • America’s Top Corporations for Women’s Business Enterprises