Cognizant
Climate Impact & Sustainability Data (2020, 2021, 2022, 2023, 2024)
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Climate Change
- Workforce Development
- Diversity and Inclusion
- Data Privacy and Security
- Ethical Business Practices
- Human Rights
Environmental Achievements
- Achieved 27% renewable energy in India in 2019 (goal was 20% by 2020)
- Energy savings in several Indian offices in 2019 and 2020 through equipment upgrades and efficiency improvements
- Initiated internal steps to execute net-zero goals in 2020
Social Achievements
- Reached 100,000 women employees globally by 2020 (ahead of target)
- Launched a five-year, $250 million initiative to advance economic mobility, educational opportunity, diversity, equity, and inclusion, and health and well-being in communities around the world in 2021
- Provided $10 million in philanthropic commitment to help communities respond to the COVID-19 pandemic in 2020
- Introduced a corporate partnership with HealthifyMe in India, engaging over 50,000 associates in wellness programs
Governance Achievements
- Became a signatory to the UN Global Compact in 2021
- Developed new human rights and environmental, health, and safety (EHS) policies
- Embedded ESG risk assessment into acquisition due diligence procedures
- Implemented ISO 14001 certification across facilities (targeted for completion by end of 2022)
Climate Goals & Targets
- Net zero emissions (exploring how best to define and achieve)
Environmental Challenges
- COVID-19 pandemic impacted energy savings initiatives and office-based programs
- Skills gap in the technology sector
- Ransomware attack in April 2020
Mitigation Strategies
- Enabled remote work for the majority of employees
- Invested in additional compensation for employees in India and the Philippines
- Implemented additional IT security controls to reduce the risk of future cyberattacks
- Developed pre-employment programs to bridge the skills gap
- Partnered with organizations to improve diversity and inclusion
Supply Chain Management
Responsible Procurement
- Supplier Diversity Statement
- Supplier Standards of Conduct
- Human Rights Policy
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Flooding
- Droughts
Transition Risks
- Carbon pricing regulations
- Changes in fossil fuel subsidies
- Strengthening ESG compliance and reporting requirements
Opportunities
- Development of energy-efficient products and services
- Helping clients transition to low-carbon economy
Reporting Standards
Frameworks Used: SASB, TCFD, GRI
Certifications: ISO 22301 (US, Canada, India, Philippines)
Third-party Assurance: PwC (limited assurance on select GHG emissions and energy consumption metrics)
Awards & Recognition
- Brandon Hall Group HCM Excellence Award (Millennial Council)
- Federation of Indian Chambers of Commerce and Industry award for Best in Health and Wellness in IT/IT Enabled Services
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Reducing greenhouse gas emissions
- Attracting, hiring, developing, and engaging diverse talent; building an inclusive workplace
- Ethical compliance, data privacy and security, and Board oversight of financial reporting, risk management, and investor communication
Environmental Achievements
- Announced a net zero emissions goal
- Set a near-term target to source 100% renewable energy for all global offices and facilities by 2026
- Donated over 50,000 computers, keeping them out of landfills
Social Achievements
- Covered the cost for more than 300,000 vaccinations for associates, their dependents, and contingent staff
- Awarded more than $2.5 million to support global communities impacted by natural disasters and COVID-19
- Trained more than 150,000 associates across a range of digital skills
- Provided nearly 13,000 internships in India
- Exceeded the goal of putting 1,000 high-performing women through its leadership program Propel
Governance Achievements
- Launched a cross-functional steering committee and working group dedicated to improving third-party risk management
- Implemented new Supplier Standards of Conduct
- Published a global Environmental Health and Safety (EHS) policy
- Enhanced security access protocols and control technologies
Climate Goals & Targets
- Reach net zero emissions by 2040
- Reduce absolute emissions by 50% in global operations and supply chain by 2030
- Source 100% renewable energy for all global offices and facilities by 2026
- Keep 80,000 computers out of landfills by the end of 2022
Environmental Challenges
- Supply chain disruptions due to climate events
- Transition risks including regulatory changes and market shifts
- Physical risks such as extreme weather events
- Meeting stakeholder expectations regarding ESG performance
Mitigation Strategies
- Developed alternative sourcing strategies
- Implemented a cloud-first strategy to reduce data center footprint
- Engaging top suppliers to set their own net zero emissions reduction targets
- Implementing a global risk assessment program and incident response plans
- Established a client-facing team to provide Sustainable Solutions
Supply Chain Management
Supplier Audits: ESG supply chain assessment conducted in 2021; engagement with top 150 suppliers in 2022
Responsible Procurement
- Supplier Standards of Conduct
- Supplier Diversity Program (US)
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Rising sea levels
Transition Risks
- Regulatory changes
- Market shifts
- Reputational damage from failure to meet climate commitments
Opportunities
- Increased client demand for climate solutions
- Development of energy-efficient products and services
Reporting Standards
Frameworks Used: SASB, TCFD, GRI
Certifications: ISO 14001, ISO 45001, ISO 27001
Third-party Assurance: Third-party attestation procedures performed on GHG emissions
UN Sustainable Development Goals
- SDG 7 (Affordable and Clean Energy)
- SDG 13 (Climate Action)
- SDG 8 (Decent Work and Economic Growth)
- SDG 10 (Reduced Inequalities)
- SDG 4 (Quality Education)
Cognizant's initiatives contribute to these goals through various programs and commitments related to renewable energy, emissions reduction, skills development, diversity and inclusion, and community investment.
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Confederation of Indian Industry Water Management Awards
- World’s Best Employers
- America’s Best Employers for Diversity
- Brandon Hall Group Excellence Awards
- Microsoft APAC Partner of the Year 2021
- Best Places to Work for LGBTQ+ Equality
- Top Companies 2021
- World’s Most Admired Companies List
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Environment (GHG emissions reduction)
- Social (diverse talent engagement and training)
- Governance (ESG oversight and transparency)
Environmental Achievements
- Reduced emissions associated with IT infrastructure by 60% since 2019
- 44% of electricity consumption in offices and facilities in India came from renewable sources in 2022
- Kept over 62,000 computers out of landfills
Social Achievements
- 25 million hours of learning completed by associates through professional development programs
- Doubling the number of internships provided in India operations
- Executive Committee compensation included a metric focused on gender diversity globally
Governance Achievements
- Updated Global Trade Compliance Policy and Environmental Health and Safety Policy
- Formalized risk-based assessment criteria to identify suppliers most at risk and subject to modern slavery due diligence process
- Received recognition from Gartner for risk assessment framework and use of analytics
Climate Goals & Targets
- Reduce absolute emissions by 90% by 2040 (offsetting remaining emissions)
- Reduce absolute emissions by 50% by 2030
- 100% renewable electricity for offices and facilities by 2026
- At least 90% of top 150 suppliers by emissions to set science-based targets by 2026
Environmental Challenges
- Climate change impacts on properties, procurement, and people
- Supplier climate change preparedness
- Maintaining high standards of ethics and compliance
Mitigation Strategies
- Facility Risk Assessment Profiling (FRAP) to identify and address property risks
- Engaging top suppliers to set net zero targets and report emissions data
- Robust ethics and compliance policies, training, and reporting mechanisms
Supply Chain Management
Supplier Audits: Risk-based assessment criteria for modern slavery due diligence
Responsible Procurement
- Supplier Standards of Conduct
- Code of Ethics
- Anti-Corruption Policy
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Flooding
- Drought
- Power outages
Transition Risks
- Regulatory changes
- Market shifts
- Increased energy costs
Opportunities
- Increased client demand for climate solutions
- Development of energy-efficient products and services
Reporting Standards
Frameworks Used: GRI Standards, SASB Software and IT Services Standard, TCFD recommendations, UNGC
Certifications: ISO 45001:2018 (92% of workspace), ISO 14001:2015 (90% of workspace), ISO 27001:2013
Third-party Assurance: Third-party attestation procedures over GHG emissions
UN Sustainable Development Goals
- Goal 4 (Quality Education)
- Goal 7 (Affordable and Clean Energy)
- Goal 8 (Decent Work and Economic Growth)
- Goal 9 (Industry, Innovation, and Infrastructure)
- Goal 13 (Climate Action)
Cognizant's initiatives contribute to these goals through skilling programs, renewable energy use, job creation, technology solutions, and climate action
Sustainable Products & Innovation
- Project-level carbon footprint calculator
- Solving for Sustainability Services
Awards & Recognition
- Brandon Hall Group awards
- India Workplace Equality Index Gold award
- Human Rights Campaign Corporate Equality Index
- Sustainability Magazine’s Top 100 Leaders
- Gartner recognition for risk assessment framework
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Climate Change
- Social Responsibility
- Governance
Environmental Achievements
- 75% Reduction in CO2 emissions from energy since 2008 (IKEA example)
- 96% Reduction in waste production since 2008 (IKEA example)
- 75% of 2018-2030 goal achieved in GHG emission reduction (Unilever example)
- 74.5% of supermarket food waste recycled (Waitrose example)
- 100% Renewable energy usage in 2022 (Waitrose example)
Social Achievements
- Launched Qualitative Behavioral Assessment app to measure emotional wellbeing of farmed animals and fish across 1,800 farms (Carrefour example)
- Donated 1800 tons of surplus food to charity annually (Waitrose example)
- Released sustainability toolkit to suppliers to help them reduce GHG emissions (Unilever example)
Governance Achievements
- Packaging leader converted $420 million of loan facilities into a sustainability-linked loan in 2022 (IKEA example)
- Supermarket chain adopted IBM’s blockchain for end-to-end product traceability (Waitrose example)
Climate Goals & Targets
- Net Zero emissions by 2040 (example from a food & beverage company)
Environmental Challenges
- Vast Scope 3 footprint in the retail industry (over 92% of average emissions)
- Difficulty in accurately measuring Scope 3 emissions
- Growing concerns about greenwashing
- Increasing regulatory pressure and penalties for non-compliance
- Data collection, data quality, and data management for KPIs related to Scope 3 and Supply Chain
Mitigation Strategies
- Develop an ESG data strategy to manage and govern ESG data
- Implement streamlined data processes
- Invest in accurate, auditable and insightful ESG data
- Build new ESG capabilities to measure, monitor, report and model ESG data
- Drive ESG collaboration and education, and set SMART targets and actions with suppliers and partners
- Make accurate, data-backed claims on sustainability measures
- Rethink products and business models to drive sustainable outcomes
- Creating a data strategy for collecting Sustainability data from suppliers
- Establishing efficient, secure data models to capture the right data
- Ensuring that the Scope 3 KPIs are properly set
- Creating the blueprint for data architecture and digital solutions necessary for Scope 3 corporate Sustainability reporting
Supply Chain Management
Responsible Procurement
- Assess Suppliers across all tiers and understand the ethical risks of the end-to-end supply chain
- Drive ESG collaboration and education, and set SMART targets and actions with suppliers and partners
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: ISSB (IFRS S1 & S2)
Awards & Recognition
- Compassion in World Farming ‘Best Retailer’ (Waitrose example)
Reporting Period: 2024
Environmental Metrics
ESG Focus Areas
- Sustainability
Environmental Achievements
- Not disclosed
Social Achievements
- Not disclosed
Governance Achievements
- Not disclosed
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Skills shortages, particularly technology skills
- Lack of planning and alignment for adopting technology as a strategic lever of business innovation
- Geopolitical volatility
- Aging and outdated IT
Mitigation Strategies
- Developing an enterprise-wide strategy aligned to business objectives and KPIs
- Transforming the organization (establishing a digital-first mindset)
- Boosting regulatory compliance and cybersecurity
- Partnering with the technology ecosystem
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: Null
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed