Sprout Social
Climate Impact & Sustainability Data (2020, 2021, 2022-07-01 to 2023-06-30)
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Diversity, Equity, and Inclusion (DEI)
Social Achievements
- Increased representation of women and LGBTQIA+ team members.
- Increased representation of women in technical roles.
- Donated $250,000 in June 2020 and committed to donating $500,000 annually to organizations that fight discrimination and advance policy changes that support marginalized communities.
- 81% of employees believe people from all backgrounds have equal opportunities (1% increase from 2019)
- 89% of employees believe they can be their authentic selves at work (6% increase from 2019)
- 73% of employees can see themselves at Sprout in two years (6% increase from 2019)
Governance Achievements
- All new hires complete a two-part unconscious bias training as part of their onboarding.
- All people managers will participate in in-depth unconscious bias training.
- Ongoing anti-racism trainings offered.
- Updated hiring manager and interviewer training with DEI best practices launched.
- Development of learning programs specifically for BIPOC employees.
Climate Goals & Targets
Short-term Goals:
- Expand DEI team by at least one additional full-time employee by Q1 2021.
Environmental Challenges
- Lack of racial diversity, particularly underrepresentation of BIPOC team members.
- Underrepresentation of women and LGBTQIA+ in leadership and executive roles.
- Need to improve recruitment pipeline to foster more diversity.
Mitigation Strategies
- Redouble efforts on recruiting, retaining, and developing BIPOC team members.
- Increased focus on building stronger career paths to increase the representation of women and LGBTQIA+ in leadership and executive roles.
- Expand DEI team by at least one additional full-time employee by Q1 2021.
- Establish hiring manager and recruiter goals for sourcing candidates from priority identity groups.
- Prioritize BIPOC representation in sourcing efforts when hiring recruiters.
- Focus recruitment efforts for engineering roles at historically Black colleges and universities.
- Launch a program to involve hiring managers in proactively building diverse networks.
- Continue working with community partner, re:work, to support diverse candidates.
Supply Chain Management
Responsible Procurement
- Supplier Diversity Program
Climate-Related Risks & Opportunities
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Diversity, Equity, and Inclusion (DEI)
Social Achievements
- Increased global representation of women in Director+ roles by 3.7 percentage points.
- Increased global representation of women in Technical Roles by 1.5 percentage points.
- Increased BIPOC representation in the US team by 3.7 percentage points.
- Revamped recruiting practices: Established recruiter sourcing goals for diverse talent and recruited at HBCUs, prospected diverse hiring networks.
- Invested in educational programs: Launched unconscious bias training for new hires, updated hiring manager interview training and piloted learning programs for BIPOC talent.
- Integrated DEI into leadership learning curriculum: Included courses on rethinking bias in talent management and inclusive leadership.
- Supported external DEI work: Donated $500k to organizations fighting discrimination and established a $100,000 scholarship fund with UNCF.
Climate Goals & Targets
Short-term Goals:
- Finalize 2025 workforce goals focusing on increasing racial and ethnic diversity in US team and leadership, and global representation of women in leadership.
Environmental Challenges
- Improving the racial diversity of the US leadership team.
- Improving gender diversity of leadership globally.
- Improving age diversity overall.
Mitigation Strategies
- Continuing to build on and invest in equitable systems around promotion, internal advancement, and hiring.
- Developing a long-term approach to DEI, focusing on evolving talent systems, developing manager and team member capability, and strengthening community connection.
- Finalizing 2025 workforce goals with a focus on increasing racial and ethnic diversity in the US team and in leadership roles, as well as global representation of women in leadership roles.
- Establishing systems that support accountability, including workforce data reporting, embedding DEI into performance management and career bands, and an org-wide rollout of DEI courses.
- Rolling out Community Resource Groups (CRGs) with annual bonuses for co-leads.
- Building a targeted development program for diverse talent, including leadership skills training and individual coaching.
- Integrating inclusive leadership behaviors into annual performance reviews and promotion criteria.
Supply Chain Management
Responsible Procurement
- Updated supplier code of conduct to ensure supply chain is economically diverse and inclusive.
Climate-Related Risks & Opportunities
Reporting Period: 2022-07-01 to 2023-06-30
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- 90% of electronics purchased are Energy Star-certified
- 100% of US locations are Energy Star-certified buildings
- 473 computers repurposed YTD
- Estimated 1419 lbs e-waste prevented YTD
- 678 lbs e-waste recycled YTD
- More than 50% of our supply chain is with organizations that are carbon neutral or have pledged to be carbon neutral by 2050.
Social Achievements
- Mandatory unconscious bias training for all team members
- A diverse pool of referral networks
- Remote, hybrid and flexible opportunities
- Equitable compensation
- DEI community resource coffee chats
- Eliminating college degree requirements
- Launched The Career Studio, a career development resource center
- Launched Deed, a one-stop shop for giving back
- Donated $425K to nonprofit partners and $200K toward scholarship funds in 2023
- Provided complimentary software to more than 75 nonprofit organizations since 2014
Governance Achievements
- Annual Board of Director evaluations conducted
- Enhanced Code of Ethics to facilitate anonymous reporting of alleged harassment and discrimination
- Adopted a compliant clawback policy
- Received a “For” recommendation from ISS and 96% favorable shareholder support for its say-on-pay vote in 2023
Climate Goals & Targets
Environmental Challenges
- Minimizing environmental impact of electricity consumption
- Reducing waste
- Building a diverse team and fostering an inclusive culture
- Diversifying the tech industry
- Maintaining the highest level of integrity and honesty
Mitigation Strategies
- Purchasing energy-efficient equipment, operating energy-efficient offices, partnering with environmentally sustainable suppliers, consolidating machinery
- Working with Revivn to repurpose depreciated laptops
- Implementing changes to recruitment practices to ensure access to the widest pool of candidates
- Investing in leadership development through the GOLD program and The Career Studio
- Providing unconscious bias training, updated hiring manager interview training, and leadership programs for BIPOC talent
- Partnering with organizations to diversify the tech industry
- Forming an ESG committee
- Adopting policies and guidelines to foster a culture of ethics and integrity
- Implementing a robust privacy program and promoting a culture of data privacy
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct giving preference to suppliers committed to environmentally sustainable practices