Climate Change Data

Sprout Social

Climate Impact & Sustainability Data (2020, 2021, 2022-07-01 to 2023-06-30)

Reporting Period: 2020

Environmental Metrics

ESG Focus Areas

  • Diversity, Equity, and Inclusion (DEI)

Social Achievements

  • Increased representation of women and LGBTQIA+ team members.
  • Increased representation of women in technical roles.
  • Donated $250,000 in June 2020 and committed to donating $500,000 annually to organizations that fight discrimination and advance policy changes that support marginalized communities.
  • 81% of employees believe people from all backgrounds have equal opportunities (1% increase from 2019)
  • 89% of employees believe they can be their authentic selves at work (6% increase from 2019)
  • 73% of employees can see themselves at Sprout in two years (6% increase from 2019)

Governance Achievements

  • All new hires complete a two-part unconscious bias training as part of their onboarding.
  • All people managers will participate in in-depth unconscious bias training.
  • Ongoing anti-racism trainings offered.
  • Updated hiring manager and interviewer training with DEI best practices launched.
  • Development of learning programs specifically for BIPOC employees.

Climate Goals & Targets

Short-term Goals:
  • Expand DEI team by at least one additional full-time employee by Q1 2021.

Environmental Challenges

  • Lack of racial diversity, particularly underrepresentation of BIPOC team members.
  • Underrepresentation of women and LGBTQIA+ in leadership and executive roles.
  • Need to improve recruitment pipeline to foster more diversity.
Mitigation Strategies
  • Redouble efforts on recruiting, retaining, and developing BIPOC team members.
  • Increased focus on building stronger career paths to increase the representation of women and LGBTQIA+ in leadership and executive roles.
  • Expand DEI team by at least one additional full-time employee by Q1 2021.
  • Establish hiring manager and recruiter goals for sourcing candidates from priority identity groups.
  • Prioritize BIPOC representation in sourcing efforts when hiring recruiters.
  • Focus recruitment efforts for engineering roles at historically Black colleges and universities.
  • Launch a program to involve hiring managers in proactively building diverse networks.
  • Continue working with community partner, re:work, to support diverse candidates.

Supply Chain Management

Responsible Procurement
  • Supplier Diversity Program

Climate-Related Risks & Opportunities

Reporting Period: 2021

Environmental Metrics

ESG Focus Areas

  • Diversity, Equity, and Inclusion (DEI)

Social Achievements

  • Increased global representation of women in Director+ roles by 3.7 percentage points.
  • Increased global representation of women in Technical Roles by 1.5 percentage points.
  • Increased BIPOC representation in the US team by 3.7 percentage points.
  • Revamped recruiting practices: Established recruiter sourcing goals for diverse talent and recruited at HBCUs, prospected diverse hiring networks.
  • Invested in educational programs: Launched unconscious bias training for new hires, updated hiring manager interview training and piloted learning programs for BIPOC talent.
  • Integrated DEI into leadership learning curriculum: Included courses on rethinking bias in talent management and inclusive leadership.
  • Supported external DEI work: Donated $500k to organizations fighting discrimination and established a $100,000 scholarship fund with UNCF.

Climate Goals & Targets

Short-term Goals:
  • Finalize 2025 workforce goals focusing on increasing racial and ethnic diversity in US team and leadership, and global representation of women in leadership.

Environmental Challenges

  • Improving the racial diversity of the US leadership team.
  • Improving gender diversity of leadership globally.
  • Improving age diversity overall.
Mitigation Strategies
  • Continuing to build on and invest in equitable systems around promotion, internal advancement, and hiring.
  • Developing a long-term approach to DEI, focusing on evolving talent systems, developing manager and team member capability, and strengthening community connection.
  • Finalizing 2025 workforce goals with a focus on increasing racial and ethnic diversity in the US team and in leadership roles, as well as global representation of women in leadership roles.
  • Establishing systems that support accountability, including workforce data reporting, embedding DEI into performance management and career bands, and an org-wide rollout of DEI courses.
  • Rolling out Community Resource Groups (CRGs) with annual bonuses for co-leads.
  • Building a targeted development program for diverse talent, including leadership skills training and individual coaching.
  • Integrating inclusive leadership behaviors into annual performance reviews and promotion criteria.

Supply Chain Management

Responsible Procurement
  • Updated supplier code of conduct to ensure supply chain is economically diverse and inclusive.

Climate-Related Risks & Opportunities

Reporting Period: 2022-07-01 to 2023-06-30

Environmental Metrics

ESG Focus Areas

  • Environmental
  • Social
  • Governance

Environmental Achievements

  • 90% of electronics purchased are Energy Star-certified
  • 100% of US locations are Energy Star-certified buildings
  • 473 computers repurposed YTD
  • Estimated 1419 lbs e-waste prevented YTD
  • 678 lbs e-waste recycled YTD
  • More than 50% of our supply chain is with organizations that are carbon neutral or have pledged to be carbon neutral by 2050.

Social Achievements

  • Mandatory unconscious bias training for all team members
  • A diverse pool of referral networks
  • Remote, hybrid and flexible opportunities
  • Equitable compensation
  • DEI community resource coffee chats
  • Eliminating college degree requirements
  • Launched The Career Studio, a career development resource center
  • Launched Deed, a one-stop shop for giving back
  • Donated $425K to nonprofit partners and $200K toward scholarship funds in 2023
  • Provided complimentary software to more than 75 nonprofit organizations since 2014

Governance Achievements

  • Annual Board of Director evaluations conducted
  • Enhanced Code of Ethics to facilitate anonymous reporting of alleged harassment and discrimination
  • Adopted a compliant clawback policy
  • Received a “For” recommendation from ISS and 96% favorable shareholder support for its say-on-pay vote in 2023

Climate Goals & Targets

Environmental Challenges

  • Minimizing environmental impact of electricity consumption
  • Reducing waste
  • Building a diverse team and fostering an inclusive culture
  • Diversifying the tech industry
  • Maintaining the highest level of integrity and honesty
Mitigation Strategies
  • Purchasing energy-efficient equipment, operating energy-efficient offices, partnering with environmentally sustainable suppliers, consolidating machinery
  • Working with Revivn to repurpose depreciated laptops
  • Implementing changes to recruitment practices to ensure access to the widest pool of candidates
  • Investing in leadership development through the GOLD program and The Career Studio
  • Providing unconscious bias training, updated hiring manager interview training, and leadership programs for BIPOC talent
  • Partnering with organizations to diversify the tech industry
  • Forming an ESG committee
  • Adopting policies and guidelines to foster a culture of ethics and integrity
  • Implementing a robust privacy program and promoting a culture of data privacy

Supply Chain Management

Responsible Procurement
  • Supplier Code of Conduct giving preference to suppliers committed to environmentally sustainable practices

Climate-Related Risks & Opportunities