Menzies Aviation
Climate Impact & Sustainability Data (2021, 2022, 2023)
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Environment
- Safety
- People
- Legal & Ethical
- Climate Change
Environmental Achievements
- Increased electric GSE fleet by 7%
- Compensated for 48% of 2021 global scope 1 and 2 carbon emissions through supporting offsetting projects.
- Go Paperless initiative implemented to reduce paper usage.
Social Achievements
- Launched global employee wellbeing campaigns and resources
- Launched Women in Leadership programme
- Global training compliance at 96%
- Launched global whistleblowing platform SpeakUp
Governance Achievements
- Became a signatory to the United Nations Global Compact
- Committed to setting Science Based Targets
- Implemented Task Force on Climate-related Financial Disclosures (TCFD) framework
Climate Goals & Targets
- Carbon neutral by 2033
- Achieve margin north of 6%
- Achieve carbon neutrality by 2033
- Grow electric GSE fleet by at least 5% in 2022
- Increase hazards and near miss reporting
Environmental Challenges
- Global talent shortages
- Wage inflation
- Cyber security threats
- Insider threats
- Operational safety risks due to high attrition rates
- Sufficient financing
- Governmental actions on climate change
- Availability of zero/low carbon technologies
- Global pandemics
- Extreme events
- Embedding values in new ventures
- Supply chain resilience
Mitigation Strategies
- Strong value proposition for employees, talent development, diverse recruitment
- Wage cost monitoring, market benchmarking, collaboration with unions, cost recovery with customers
- Investment in cybersecurity program, enhanced IT security standards and awareness
- Employee vetting, network monitoring, enhanced security program, SpeakUp reporting facility
- Executive management reviews, safety standards reinforcement, enhanced safety programs
- Cash flow reviews, treasury committee oversight, monitoring banking covenants, interaction with pension fund trustees
- Balanced portfolio, focus on emerging markets, carbon emission reduction
- Investment in decarbonization technologies, collaboration with industry partners
- Safety procedures, supply chain risk assessment, diversified operations
- Risk monitoring, emergency response procedures, diversified operations
- Strong leadership, inclusive culture, skills training, safety practices
- Supply chain risk assessment, due diligence, resilience reviews with key suppliers
Supply Chain Management
Responsible Procurement
- Third Party Code of Conduct
- Due diligence on suppliers
Climate-Related Risks & Opportunities
Physical Risks
- Coastal flooding
- Sea level rise
- Heat stress
- Drought
Transition Risks
- Carbon pricing and taxes
- Changing consumer attitudes
- Decarbonization technology uncertainties
Opportunities
- Energy efficiency improvements
- Decarbonization actions
- Access to grants and subsidies
Reporting Standards
Frameworks Used: UN Global Compact, TCFD
Third-party Assurance: ITPEnergised
UN Sustainable Development Goals
- Goal 7 (Affordable and Clean Energy)
- Goal 8 (Decent Work and Economic Growth)
- Goal 13 (Climate Action)
Initiatives linked to carbon reduction, employee wellbeing, and community support
Awards & Recognition
- GHI Sustainability Award Finalist
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Environment
- Safety
- People
- Ethics
Environmental Achievements
- Added over 198 electric GSE to fleet in 2022.
- Opened GSE refurbishment and repower workshop in Las Vegas.
- Successfully used HVO as a diesel replacement in Sweden and the UK.
- Installed solar panels on Prague office and cargo warehouse (expected 25% emissions reduction).
Social Achievements
- Held first We Are Menzies Awards, receiving over 1,200 nominations.
- Expanded Women in Leadership program (70+ participants).
- Launched allyship campaign to support women and under-represented minorities.
- Onboarded ~20 Ukrainian refugees, providing language training and support.
Governance Achievements
- Successfully renewed IATA Safety Audit for Ground Operations (ISAGO) registration.
- Implemented new Third Party Risk Management system.
- Completed independent evaluation of global sanctions program.
Climate Goals & Targets
- Net-zero across all 3 scopes by 2045.
- Min. 50% emissions reduction (scope 1 & 2) by 2030.
- Min. 20% emissions reduction (scope 3) by 2030.
- 25% of global motorised GSE to be electric by 2025.
- 15% paper reduction target in 2023.
Environmental Challenges
- Difficult labor markets across the Americas.
- Workforce shortages in Europe impacting operations.
- Slow recovery in Africa.
- Economic and geopolitical headwinds impacting airfreight volumes.
Mitigation Strategies
- Ramped up recruitment in Europe.
- Secured long-term airline partnerships in Europe (96% renewal rate).
- Implemented global safety and security standards across NAS locations.
- Strengthened relationships with freight customers.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Third Party Code of Conduct
- Contractual provisions on modern slavery and anti-bribery.
Climate-Related Risks & Opportunities
Physical Risks
- Coastal flooding
- Sea level rise
- Heat stress
- Drought
Transition Risks
- Carbon pricing
- Changing consumer attitudes
- Decarbonisation technology uncertainties
Opportunities
- Energy efficiency improvements
- Collaboration with partners
- Access to grants and subsidies
Reporting Standards
Frameworks Used: GRI, TCFD, UNGC, Streamlined Energy & Carbon Reporting
Certifications: ISO 14001, ISO 45001, ISAGO
Third-party Assurance: ESG360° and Hilltop Sustainability
UN Sustainable Development Goals
- SDG 7 (Affordable and Clean Energy)
- SDG 8 (Decent Work and Economic Growth)
- SDG 13 (Climate Action)
- SDG 5 (Gender Equality)
- SDG 6 (Clean Water and Sanitation)
- SDG 15 (Life on Land)
- SDG 2 (Zero Hunger)
- SDG 3 (Good Health and Well-being)
- SDG 4 (Quality Education)
- SDG 10 (Reduced Inequalities)
- SDG 11 (Sustainable Cities and Communities)
- SDG 12 (Responsible Consumption and Production)
- SDG 14 (Life Below Water)
Initiatives align with various SDGs through emissions reduction, community investment, employee wellbeing, diversity and inclusion, and ethical business practices.
Sustainable Products & Innovation
- Electric GSE
- Paperless flight packs
- Warehouse management system
Awards & Recognition
- International Air Cargo Handler of the Year
- Armed Forces Employer Recognition Scheme (silver award)
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Environment
- People
- Safety
- Ethics
Environmental Achievements
- Reduced Scope 1 and Scope 2 emissions by 3,417 tonnes CO2e compared to 2022 baseline.
- Added over 340 electric GSE to fleet.
- Achieved Carbon Management Level of ‘Leader’ in EcoVadis assessment.
- Implemented biodegradable plastic wrap in US cargo operations, saving the equivalent of over 4 million water bottles from landfill.
- Solar panels operational in Prague, expected 25% emissions reduction.
Social Achievements
- Increased senior female leadership to 20% and middle leadership to 28%.
- More than 100 participants completed Women in Leadership programme.
- Improved voluntary staff turnover by over 12.6%.
- 56% of employees would recommend Menzies as an employer.
- Launched Station Manager’s Pledge to improve working conditions.
Governance Achievements
- Successfully completed ISAGO HQ audit with zero findings.
- Implemented improved Environmental Policy.
- Submitted ESG targets to SBTi for approval.
- Won ASA Most Innovative Company Award for All In Sustainability Plan.
- Introduced new Risk Library for operational teams.
Climate Goals & Targets
- Net-zero emissions across all scopes by 2045.
- 50% reduction in Scope 1 & 2 emissions by 2030.
- 30% reduction in Scope 3 emissions by 2030.
- 20% paper reduction by 2024.
- 25% electric GSE globally by 2025.
Environmental Challenges
- Labour shortages in certain locations.
- Wage inflation.
- Collapsing market demand and airfreight rates in freight forwarding.
- Tight labour market impacting recruitment and retention.
- Uncertainties around decarbonisation technologies.
Mitigation Strategies
- Focus on rewards, benefits, recognition, and employee retention.
- Focus on productivity and new innovations.
- Securing key contracts at favourable rates.
- Exploring new opportunities with airports to reduce turnaround times.
- Investing in technology and digitalisation (e.g., MACH system).
Supply Chain Management
Supplier Audits: Modern slavery risk assessment for all suppliers; emissions data collected from top 50 suppliers.
Responsible Procurement
- Third Party Code of Conduct
- Contractual provisions on modern slavery and ethical conduct
- ESG criteria in supplier selection
Climate-Related Risks & Opportunities
Physical Risks
- Coastal flooding
- Sea level rise
- Heat stress
- Drought
Transition Risks
- Carbon pricing
- Changing consumer attitudes
- Decarbonisation technology uncertainties
Opportunities
- Energy efficiency improvements
- Collaboration on sustainability initiatives
- Access to grants and subsidies
Reporting Standards
Frameworks Used: GRI, Streamlined Energy & Carbon Reporting (SECR), TCFD
Certifications: ISAGO, ISO 14001 (some locations), ISO 45001 (some locations)
Third-party Assurance: ESG360° (limited assurance), Hilltop Sustainability (invoice data verification)
UN Sustainable Development Goals
- SDG 5
- SDG 7
- SDG 8
- SDG 10
- SDG 13
- SDG 14
- SDG 15
- SDG 16
Initiatives aligned with various SDGs, including gender equality, affordable energy, economic growth, reduced inequalities, climate action, life below water, life on land, and strong institutions.
Sustainable Products & Innovation
- BioNatur Plastics
- Electric GSE
- HVO fuel
Awards & Recognition
- ASA Most Innovative Company Award
- Ministry of Defence Gold Award