Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental Sustainability
• Social Responsibility
• Governance

Environmental Achievements

• Use of wind energy for power requirements in Bangalore Data Center
• Green Data Center in Noida with industry-defining benchmark efficiency
• Adoption of EIA guidelines

Social Achievements

• Contribution to VIRRD Trust, Tirumala for purchase of Digital X-ray machine and DSS suction pump
• Contribution to DIET, Angaluru for construction of classrooms
• Contribution to ICT Academy of Tamil Nadu for book donation
• Contribution to Special Children Sports Academy, Chennai

Governance Achievements

• Compliance with Sarbanes-Oxley Act of 2002
• Establishment of a Disclosure Control Committee
• Implementation of Whistle Blower Policy
• Code of Conduct for Board of Directors and Senior Management

Climate Goals & Targets

Environmental Challenges

• Economic slowdown impacting technology spending
• Increased pricing pressure and decreased utilization rates
• Currency fluctuations
• Intense competition
• High power costs for data centers
• Potential incompatibility with future internet access delivery methods

Mitigation Strategies

• Cost control measures
• Use of derivative financial instruments to mitigate currency risk
• Maintaining customer relationships through quality service
• Recruiting professionals with strong technical backgrounds and providing training
• Developing alternative sourcing strategies

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: International Integrated Reporting Council

Sustainable Products & Innovation

• SMAC wireless radios
• Sify Data Center Architecture (SDA)

Awards & Recognition

• India’s Most Promising Brand
• Best Enterprise Data Center
• CIO Choice Award
• DQ Award for Best Technology for Social Cause
• Recognition by IDC

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Reduced dependence on non-renewable energies
• Usage of wind energy for power requirements
• Adoption of EIA guidelines
• Lower carbon footprint
• Energy efficiency
• Green Data Center Policy implemented in Noida

Social Achievements

• CSR contribution of ` 84 Lakhs for FY 2016-17
• Superbrand -India Selected
• Industry Validated Business National Award -Best Technology for Social Cause for the Department of Posts by CyberMedia
• ICT Company of the year and Most Admired Brand 2017 by VAR India
• Employed labourers around Noida Data Center site, trained them in safe civil practices and opened a social centre for their families.

Governance Achievements

• Credit Rating of A+ (Long-term) and A1+ (Short-term) by CARE and ICRA for FY 2016-17
• Fourth year of dividend declaration
• Compliance with Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013

Climate Goals & Targets

Environmental Challenges

• Economic environment, increased pricing pressure and decreased utilization rates
• Currency fluctuations
• Intense competition
• Procuring power at lower costs for data centers by competitors
• Business compatibility with future internet access service delivery methods

Mitigation Strategies

• Offering services at competitive prices
• Tighter control on expenses
• Cost-effective infrastructure
• Using derivative financial instruments to hedge currency risk
• Maintaining sound customer relationships
• Continuous cost monitoring
• Reducing power dependency through renewable sources
• Recruiting professionals with strong technical backgrounds
• Regular training programs for associates

Supply Chain Management

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• SMACnet
• Sify Data Center Architecture (SDA) 4.0
• Forum NXT
• iTest
• Cloudinfinit

Awards & Recognition

• Business Superbrand
• Most Innovative Offering: SMACnet by CyberMedia
• Most Admired Brand 2017 by VAR India
• Most Promising Brand by WCRC
• Best Enterprise Data Center by The Economic Times
• ICT Company of the year by VAR India
• National Award for Best Technology for Social Cause for the Department of Posts by CyberMedia
• IT Giant of the Year 2016 by 4Ps Planman Media
• Valuable contribution towards successful DC Migration of a Customer: Max Life
• Award for Brand Transformation by Cybermedia
• MICROSOFT Hosting Partner of the Year 2016
• Excellence in e-Learning Solution by Brandon Hall
• Partner of the year by CA Technologies
• Company of the Year in the Cloud & Managed Services vertical by CIO Review

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Reduced dependence on non-renewable energies
• Usage of wind energy for power requirements
• Adoption of EIA guidelines
• Lower carbon footprint
• Energy efficiency
• Green Data Center Policy

Social Achievements

• CSR contribution of INR 96 lakhs for FY 2017-18
• Associate headcount increased from 2318 to 2608 during FY 2017-18
• 38,000 Hours of Skill Development completed during FY 2017-18
• 1834 employees availed 40 exclusive eLearning programs
• Best Data Center practice and Best Managed Network solutions award by CIO peers in the Industry
• Awarded the ICT Company of the year

Governance Achievements

• Credit Rating of A+ (Long-term) and A1+ (Short-term) by CARE and ICRA for FY 2017-18 based on financial stability & improved profitability
• Board has recommended Dividend distribution to shareholders for 5th consecutive year
• Zero tolerance for sexual harassment, complying with the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013

Climate Goals & Targets

Environmental Challenges

• Economic environment, increased pricing pressure and decreased utilization rates
• Currency fluctuations
• Intense competition
• Procuring power at lower costs for data centers by competitors
• Business incompatibility with future internet access service delivery methods

Mitigation Strategies

• Offering services at competitive prices, tighter expense control, cost-effective infrastructure
• Using derivative financial instruments to hedge foreign exchange risks
• Maintaining customer relationships, cost monitoring, competitive pricing
• Reducing power dependency through renewable sources
• Employee training on latest technologies

Supply Chain Management

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Green Data Center
• Cloudinfinit
• ForumNXT
• iTest

Awards & Recognition

• Best Data Center practice and Best Managed Network solutions award
• ICT Company of the year

Environmental Metrics

ESG Focus Areas

• Financial Capital
• Manufactured Capital
• Intellectual Capital
• Human Capital
• Natural Capital
• Social & Relationship Capital

Environmental Achievements

• Adoption of EIA guidelines
• Usage of wind energy for power requirements
• Lower carbon footprint
• Reduced dependence on non-renewable energies
• Green Data Center Policy in Noida facility (water recycling, motion sensors, energy-efficient devices)

Social Achievements

• Rs. 137 lakhs CSR contribution
• Featured in Fortune Next 500
• Cloud Transformation Award by CyberMedia
• Featured in 2 Gartner industry reports
• CIO Choice Awards for 2 categories
• Iconic Cloud Player of the year by Market Guide
• Economic Times Critical Capabilities for Managed Hybrid Cloud Hosting APAC
• HRX tool to address unconscious bias using VR
• 26,548 person-hours of employee time for skill development
• 1999 associates availed 701 unique courses
• 51 internal certifications created to validate skills across 59 areas

Governance Achievements

• Sixth consecutive year of dividend distribution
• Credit rating of A+ (long-term) and A1+ (short-term) by CARE and ICRA
• Compliance with Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013
• Adherence to Nasdaq and SOX Act norms

Climate Goals & Targets

Environmental Challenges

• Economic environment, increased pricing pressure, decreased utilization rates
• Fluctuations in technology spending due to global economic slowdown
• Currency fluctuations
• Intense competition
• Procuring power at lower costs for data centers by competitors
• Incompatibility of business with future internet access delivery methods
• Lead times for orders/contracts becoming longer, longer credit periods

Mitigation Strategies

• Offering services at competitive prices through cost control and innovation
• Using derivative financial instruments to hedge foreign exchange risks
• Maintaining customer relationships through quality service and cost monitoring
• Reducing power dependency by adopting renewable energy sources
• Investing in employee training and development to adapt to technological advancements
• Regular budget preparation and comparison with actual performance

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• Brandon Hall Group Gold award for e-learning programs

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance
• Resilience

Environmental Achievements

• Reduction in energy consumption in NOC/Offices/Guest House: 4.27%
• E-waste recycling: 7.8 tonnes

Social Achievements

• Added 540 people to manage the rapidly expanding business
• 66105 hours of learning through virtual classroom, eLearning, OEM portals and professional workshops

Governance Achievements

• No complaints on account of sexual harassment
• Maintained zero non-compliance status

Climate Goals & Targets

Environmental Challenges

• Economic slowdown impacting IT spends
• Currency fluctuations affecting financial performance
• Growing competition impeding business profitability
• High cost of power disadvantaging Data Center operations
• Inability to meet SLAs impacting revenue and client attrition
• COVID-19 pandemic impacting operations, supply chain, and employee absence

Mitigation Strategies

• Competitive pricing, cost optimization, and fiscal discipline
• Use of derivative financial instruments to hedge foreign exchange risks
• Comprehensive business portfolio, long-term contracts, and outcome-based pricing
• Increased reliance on renewable power and Green Data Center Policy
• Automation of service delivery and geography-agnostic operations
• Contingency plans, risk assessments, and liquidity mitigation options

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI, SASB, UN SDG, UNGC

Certifications: ISO 27001, ISO 9001, ISO 20000, PCI DSS, ISO 45001

UN Sustainable Development Goals

• SDG 3
• SDG 4
• SDG 5
• SDG 6
• SDG 7
• SDG 8
• SDG 9
• SDG 10
• SDG 11
• SDG 12
• SDG 13
• SDG 14
• SDG 15
• SDG 16

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Water efficiency initiatives undertaken: 6%
• Energy leakages: 3%
• Share of renewables: 14%

Social Achievements

• Hours spent in e-learning: 38,592
• CSR spend: ~INR 331 Lakh
• Ratio of women employees: 1%

Governance Achievements

• Undertook a materiality mapping to identify issues important to our stakeholders ecosystem in June 2022
• Reported on our first Sustainability coverage according to all Global Reporting Initiatives, standards and frameworks
• Started a DEI (Diversity, Equality and Inclusion) Council in August 2022

Climate Goals & Targets

Environmental Challenges

• Data Centers are energy intensive
• Supply chain disruptions

Mitigation Strategies

• Implemented comprehensive energy conservation and efficiency programs
• Sustainable supply chain initiatives

Supply Chain Management

Responsible Procurement

• Sustainable procurement systems

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Certifications: CMMi 5, ISO 9001, ISO 27001, SSAE 16

Awards & Recognition

• Best Brands 2022 by Economic Times
• The Economic Times - Choice of Tech Leaders’ for Product & Services Strategy in the category of SD-WAN Service Provider
• Emerging Technology Services Organization of Karnataka
• MOST PROMISING IT PARTNER from Tata Steel Long Products Limited

Environmental Metrics

ESG Focus Areas

• Renewables
• Sustainable future

Environmental Achievements

• 67 MW of renewable energy currently in operation out of a planned 231 MW.

Climate Goals & Targets

Environmental Challenges

• Power reliability/Network outage challenges
• Data center security challenges
• Location constraints

Supply Chain Management

Climate-Related Risks & Opportunities