Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental Sustainability
• Social Responsibility
• Governance

Environmental Achievements

• Print management: Saved 47 trees and offset 9 tonnes of CO2.
• Water-saving measures: Offset 0.92 tonnes of CO2.
• Removal of paper cups: Saved 55.83 trees and offset 8.94 tonnes of CO2.
• IoT devices: Offset 21.2 tonnes of CO2.
• Green gas for air conditioning: Offset 132.7 tonnes of CO2.
• Digital policies: Saved 51,318 trees and offsetting 8211 tonnes of CO2.
• Digital agreements: Reduced 0.68 tonnes of CO2 and saved 1.07 trees.
• Eco-friendly paper: Saved 286 trees and offset 45.81 tonnes of CO2.
• Green power installation: Offset 364 tonnes of CO2.
• Lithium battery cars: Offset 368 tonnes of CO2.

Social Achievements

• CSR Activities & Initiatives benefiting 1,71,203 beneficiaries.
• Prestigious Institute of Director’s (IODs) Golden Peacock National Award for CSR, 2023.
• Recognition for CSR Education interventions focused on promoting girl child education in North-East India.
• Education initiatives: Scholarships for 245 girl students, coaching for 199 students.
• Healthcare initiatives: Free doctor consultations and medicines for 59,000 patients, social protection for 100,000 people.
• Integrated Rural Development: Promoting livelihoods for 1500 tribal women and 65 vulnerable women.

Governance Achievements

• Complied with the provisions of the Companies Act, 2013 and Corporate Governance Guidelines issued by IRDAI.
• Robust Anti-Fraud Policy and Whistle Blower Policy.
• Effective Enterprise Risk Management Policy (ERM).
• ISO 27001:2013 certification.

Climate Goals & Targets

Environmental Challenges

• Global inflation, international geopolitical environment and supply chain disruptions.
• De-tariffing impacting commercial lines growth.

Mitigation Strategies

• Prudent underwriting approach.
• Investments in distribution with an increase in the number of agents and geographical reach.
• Investments in technology to streamline processes and enhance customer experience.

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• Great Place to Work
• Banking Frontiers’ InsureNext Awards 2024 for “Best Customer Experience Initiative”
• Outstanding AI & ML Solution Provider of the year at BFSI Confex 2024
• Best Digital Innovation of the Year award at BFSI Confex 2024
• Best AI Technology Implementation of the Year at India Insurance Summit & Award 2024
• Best Innovation in user experience of the Year at India Insurance Summit & Awards 2024
• DivHERsity Awards 2024 in the category- Top 3 Companies by Industry – Banking/Financial Services/Insurance
• Best Use of AI - General Insurance at BFSI Leadership 2024 by Krypton Group