Climate Change Data

Environmental Metrics

ESG Focus Areas

• Education
• Eradication of Hunger, Poverty, and Malnutrition
• Environmental Sustainability
• Employee Well-being

Environmental Achievements

• Reduced paper usage through digitalization initiatives
• Wastewater recycling from RO plants
• Eliminated single-use plastics in cafeteria

Social Achievements

• Newgen Digital Discovery Paathshala (NDDP) program digitally empowered 800+ students with devices and online learning
• NDDP Alumni Association initiative engaged 400+ students with online classes and career counseling
• Happiness Kits distributed to over 1,000 students and families
• Remedial education program benefited over 10,000 students
• Partnership with KK Academy provided holistic education to 250 students
• Mid-day meal program provided over 300,000 meals and Happiness Kits to over 9,000 families
• Personality development sessions supported nearly 400 students

Governance Achievements

• Streamlined organization-wide management structure
• Appointed Virender Jeet as CEO and Tarun Nandwani as COO
• Acquired Number Theory to strengthen AI/ML capabilities
• Implemented hybrid work model

Climate Goals & Targets

Environmental Challenges

• Elevated attrition impacting demand fulfillment
• COVID-19 pandemic impacting operations and customer service
• Global economic uncertainty
• Intense competition
• Rapid technological advancements

Mitigation Strategies

• Industry benchmarked remunerations and ESOPs for employee retention
• Hybrid work model and support for employees during pandemic
• Resilient business model with large annuity revenue streams and diversification
• Continuous investment in R&D and emerging technologies
• Expansion of direct and indirect sales networks
• Development of vertical domain-rich products

Supply Chain Management

Responsible Procurement

• Purchase process management policy
• Supplier Code of Conduct

Climate-Related Risks & Opportunities

UN Sustainable Development Goals

• Goal 2 (Zero Hunger)
• Goal 4 (Quality Education)

CSR initiatives focus on promoting education and eradicating hunger and malnutrition.

Sustainable Products & Innovation

• NewgenONE platform (cloud-based, reduces paper usage)

Awards & Recognition

• Forrester Wave™ Strong Performer (Content Platforms, Digital Process Automation Software)
• Gartner Magic Quadrant Visionary (Content Services Platforms)
• Gartner Magic Quadrant Niche Player (Enterprise Low-Code Application Platforms)
• Asian Banker Middle East and Africa Awards (Best Enterprise Governance Risk and Compliance Implementation)
• Intellyx Digital Innovator Award
• Aragon Research Leader (Enterprise Content Platforms)

Environmental Metrics

ESG Focus Areas

• GHG Emissions and Climate Change
• Diversity, Equity and Inclusion
• Employee Engagement
• Data Privacy and Information Management
• Corporate Governance and Business Ethics

Environmental Achievements

• Transitioned majority of offices to LED lights
• Installed 19 KW-3 phase Rooftop solar power system at Delhi Okhla Phase-II office
• Planned installation of additional inhouse solar power capacity at Noida and Chennai offices
• Planned installation of a Heat pump at Noida office
• Converted diesel based generator to CNG based generator at Okhla Phase-2 office
• Designed Mumbai office to maximize natural sunlight

Social Achievements

• Launched various employee well-being programs including regular health check-ups, fitness programs, and mindfulness initiatives.
• Established partnerships with external childcare facilities.
• Implemented Diversity, Equity & Inclusion at workplace policy.

Governance Achievements

• Implemented Anti-Bribery & Anti-Corruption (ABAC) policy and Code of Conduct.
• Established grievance redressal mechanisms for employees and stakeholders.

Climate Goals & Targets

Environmental Challenges

• GHG Emissions and Climate Change
• Diversity, Equity and Inclusion related risks
• Employee Engagement risks
• Data Privacy and Information Management risks
• Corporate Governance and Business Ethics risks
• Ransomware attack in March 2024

Mitigation Strategies

• Initiatives on energy efficiency and renewable energy
• Clear policies, processes and governance structures to monitor DEI
• Increased initiatives for Employee engagement, retention and support
• Robust cybersecurity and data privacy frameworks and controls
• Stipulated policies, processes and systems to ensure ethical conduct and strong governance
• Engaged global cybersecurity consulting firms for analysis and remediation after ransomware attack, implemented roadmap for further investment in cybersecurity.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Supplier Code of Conduct
• Procurement policy specifying requirements of Human rights, Health & safety, Business Ethics and Environment policy from suppliers

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Engaging clients on climate actions through solutions

Reporting Standards

Frameworks Used: Null

Certifications: ISO 9001:2015, ISO 27001:2013, ISO 27017, ISO 27018, SOC-1 Compliance, SOC-2 Compliance, GDPR, HIPAA, PCI DSS

Third-party Assurance: Not applicable

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Enhanced solutions to help reduce carbon footprint of customers

Awards & Recognition

• Not disclosed