Amazon.com.ca, Inc.
Climate Impact & Sustainability Data (2018-2029, 2019, 2021, 2022, 2023)
Reporting Period: 2018-2029
Environmental Metrics
Total Carbon Emissions:25,000 tons CO2e reduction annually (estimated)
Total Energy Consumption:28,000 MWh/year (solar plant)
Water Consumption:0.25 liters of water per kilowatt-hour (2021 global metric)
ESG Focus Areas
- Sustainability
- Workforce Development
- Community Development
Environmental Achievements
- Launched a 10 MW solar plant in South Africa generating up to 28,000 MWh of renewable energy per year and avoiding an estimated 25,000 tons of carbon emissions annually.
- Achieved "World Leadership" or "South African Excellence" Green Star ratings by the Green Building Council South Africa (GBCSA) for all Amazon-rented buildings in 2022.
- Reduced water use in data centers through optimized cooling systems and use of non-potable water.
Social Achievements
- Launched the AWS Equity Equivalent Investment Programme (EEIP) investing over ZAR 365 million in 100% Black-owned small IT businesses, creating 75 permanent jobs (24 women, 17 youth).
- Supported over 2,631 companies with over ZAR 340 million in cloud-promotional credits between 2018-2022.
- Partnered with various organizations (AfricaTeenGeeks, Code4CT, GirlCode) to enhance talent diversity through tech events.
- Implemented community engagement activities focused on environmental stewardship, including beach clean-ups, vegetable garden planting, and tree planting.
Governance Achievements
- Attained a Level 1 B-BBEE certificate in March 2020.
- Enabled participating South African companies to achieve AWS Advanced Partner tier.
Climate Goals & Targets
Long-term Goals:
- Amazon's companywide goal of using 100% renewable energy by 2025.
Environmental Challenges
- Shortage of people with cloud-ready skills in South Africa.
- Addressing racial and gender-based inequality in small business ownership.
Mitigation Strategies
- Investing in workforce development programs (AWS Academy, AWS re/Start, EEIP) to build local talent and provide new career opportunities.
- Focusing on diverse teams to foster innovation and address inequality.
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Period: 2019
Environmental Metrics
Total Carbon Emissions:51.17 MMT CO₂e
Scope 1 Emissions:5.76 MMT CO₂e
Scope 2 Emissions:5.50 MMT CO₂e
Scope 3 Emissions:39.91 MMT CO₂e
Renewable Energy Share:42%
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:122.8 grams of CO2e per dollar of GMS in 2019
ESG Focus Areas
- Climate change
- Renewable energy
- Sustainable transportation
- Responsible supply chain practices
- Human rights
- Worker safety and well-being
- Waste reduction and circular economy
- Sustainable products
- Diversity and inclusion
- Employee engagement
Environmental Achievements
- Reached 42% renewable energy across the business in 2019
- Reduced outbound packaging weight by 33% since 2015 and eliminated over 900,000 tons of packaging material
- Launched a fully recyclable paper padded mailer
- Ordered 100,000 electric delivery vehicles
- Invested $100 million in the Right Now Climate Fund for reforestation and climate mitigation
- Invested $2 billion in the Climate Pledge Fund to support decarbonizing technologies
Social Achievements
- Increased pay for hourly employees
- Added 175,000 new jobs
- Donated 37.5 million meals and 200,000 pounds of household essentials to Feeding America
- Launched human trafficking awareness program for employees
- Provided more than one million hours of safety training to employees
- Invested $296 million in safety-related programs in the U.S.
- Launched Upskilling 2025 commitment: a $700 million commitment to pilot, launch, and scale training programs for 100,000 Amazonians by 2025
Governance Achievements
- Co-founded The Climate Pledge, committing to net-zero carbon emissions by 2040
- Joined the Science Based Targets initiative (SBTi)
- Published an interactive supplier map
- Disclosed additional information about supplier assessment process and audit results
- Published Amazon’s Global Human Rights Principles
Climate Goals & Targets
Long-term Goals:
- Reach net zero carbon by 2040
Medium-term Goals:
- Deliver 50% of shipments with net zero carbon by 2030
- Power operations with 100% renewable energy by 2025
- Source all leather used in Amazon-owned Private Brand apparel and shoe products from tanneries that meet the Leather Working Group’s bronze level award or higher by the end of 2023
- Make Amazon devices packaging 100% curbside recyclable and plastic-free by 2023
Short-term Goals:
- Source 100% sustainable palm oil by the end of 2020 (for Amazon-owned Private Brand food products)
- Source all cotton used in Amazon-owned Private Brand apparel products sustainably by the end of 2022
- Ensure that none of the man-made cellulosic fibers sourced for Amazon-owned Private Brand apparel products are derived from ancient and endangered forests by 2022
Environmental Challenges
- Increasing carbon footprint despite improvements in carbon intensity
- Challenges in recycling certain materials (e.g., plastic film)
- Supply chain disruptions due to COVID-19
- Ensuring fair wages and benefits across the supply chain
- Addressing health and safety issues in the supply chain
- Maintaining social distancing in fulfillment centers during COVID-19
Mitigation Strategies
- Investing in renewable energy projects and electric vehicles
- Launching plastic film recycling programs
- Implementing over 150 process changes in operations to address COVID-19
- Updating Supply Chain Standards to encourage fair wages
- Partnering with organizations to improve worker protections
- Implementing safety technologies and training programs
- Using computer vision technologies to monitor social distancing
Supply Chain Management
Supplier Audits: 4,082 assessments in 2019
Responsible Procurement
- Supply Chain Standards
- Supplier Manual
- Supplier assessments
- Corrective action plans
- Capacity building programs
Climate-Related Risks & Opportunities
Physical Risks
- Flooding
- Hurricanes
- Droughts
- Extreme heat
- Rising costs for data center cooling
Transition Risks
- Increasing regulations
- Evolving public preference
- Increased operating costs
Opportunities
- Renewable energy
- Sustainable transportation
- Sustainable buildings
- Water efficiency
- Reducing packaging waste
- Sustainable products
- The Climate Pledge Fund
- Amazon Sustainability Data Initiative
Reporting Standards
Frameworks Used: Greenhouse Gas Protocol, ISO 14064, SASB, TCFD, UN Guiding Principles on Business and Human Rights
Certifications: LEED, BREEAM
Third-party Assurance: Apex
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Amazon-branded sustainable products (e.g., Tide Eco-Box)
- Amazon devices with recycled materials
Awards & Recognition
- American Foundation for the Blind Helen Keller Achievement Award
Reporting Period: 2021
Environmental Metrics
Total Carbon Emissions:71.54 MMT CO2e
Scope 1 Emissions:12.11 MMT CO2e
Scope 2 Emissions:4.07 MMT CO2e
Scope 3 Emissions:55.36 MMT CO2e
Renewable Energy Share:85%
Total Energy Consumption:30.88 million MWh
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:100.8 grams CO2e/$ of gross merchandise sales
ESG Focus Areas
- Climate Change
- Renewable Energy
- Packaging
- Food Waste Reduction
- Upskilling
- Diversity, Equity, and Inclusion
- Community Investment
- Affordable Housing
- Employee Safety
- Supply Chain Sustainability
- Corporate Governance
Environmental Achievements
- Reached 85% renewable energy across business operations.
- Delivered 100 million+ packages to customers' doorsteps using zero-emission vehicles.
- Reduced per-shipment packaging weight by 38% since 2015.
- Eliminated 1.5 million+ tons of packaging since 2015.
- Avoided 30,000+ tons of plastic in North America in 2021.
Social Achievements
- Invested $1.2 billion to upskill 300,000 employees by 2025.
- Increased the number of U.S. Black employees at Level 8 and Level 10 year over year from 2020 numbers.
- Increased the number of women at Level 8 and Level 10 in tech and science roles by 30% year over year.
- Reached 1.8 million underrepresented students globally through Amazon Future Engineer.
- Invested $150 million in the Black Business Accelerator.
- Invested $40 million over three years in an AWS program to advance health equity.
- Invested $2 billion in the Housing Equity Fund to preserve and create affordable homes.
Governance Achievements
- Not disclosed
Climate Goals & Targets
Long-term Goals:
- Reach net-zero carbon emissions across operations by 2040.
Medium-term Goals:
- Make 50% of Amazon Shipments net-zero carbon by 2030.
- Reduce food waste by 50% across U.S. and Europe operations by 2030.
Short-term Goals:
- Power operations with 100% renewable energy by 2025.
- Make Amazon device packaging 100% recyclable by 2023.
Environmental Challenges
- Not disclosed
Mitigation Strategies
- Not disclosed
Supply Chain Management
Supplier Audits: 5,952 in 2021
Responsible Procurement
- SCORE program training for 28,900+ supply chain workers.
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: Null
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:71.27M metric tons CO2e
Renewable Energy Share:90%
Carbon Intensity:93.7 gCO2e/$GMS
ESG Focus Areas
- Climate Change
- Renewable Energy
- Waste Reduction
- Packaging
- Water Stewardship
- Human Rights
- Responsible Supply Chain
- Diversity, Equity, and Inclusion
- Community Impact
- Employee Well-being
- Supplier Diversity
Environmental Achievements
- 0.4% Reduction in absolute carbon emissions, despite 9% year-on-year net sales growth
- 7% Decrease in carbon intensity
- 90% of electricity consumed across operations attributable to renewable energy sources
- 401 global renewable energy projects announced, growing capacity to 20 gigawatts of clean energy
- More than 2 million tons of delivery packaging avoided since 2015
- 11% of packages shipped in their original packaging globally (up from 8% in 2021)
- 2.4 billion liters of water expected to be replenished per year through water-restoration projects
Social Achievements
- 14,000 women supported through RISE since 2019
- 82 million meals donated in the U.S. and Europe
- ~10 billion invested in employee benefits in the U.S.
- 1 billion invested in increased wages for U.S. front-line workers
- 24% improvement in global Recordable Incident Rate since 2019
- 53% improvement in global Lost Time Incident Rate since 2019
- 60,000 new participants in Career Choice program
- 3.2 million students reached globally through Amazon Future Engineer
- 33,600 microloans granted by the Whole Planet Foundation and donors
- 3.3 billion spent with 375 certified diverse suppliers
- 1.6 billion invested to preserve or create affordable homes
- 13 million people supported with free cloud computing skills training
- 50+ countries participated in Amazon’s first Global Month of Volunteering
- 39% increase in Black executives since 2021
- 32% increase in Latino/a/x executives since 2021
- 66% increase in women executives in STEM-focused roles since 2021
Governance Achievements
- Updated Supply Chain Standards to align with best practices regarding worker rights and safe, fair working conditions
- 100/100 score on the Human Rights Campaign’s Corporate Equality Index for the fifth year in a row
Climate Goals & Targets
Long-term Goals:
- Reach net-zero carbon emissions across Amazon by 2040
- Have 100,000 Rivian electric delivery vans on the road by 2030
Medium-term Goals:
- Power our operations with 100% renewable energy by 2025
- Have 10,000 electric vehicles in our India delivery fleet by 2025
- Reduce food waste by 50% across U.S. and Europe operations by 2030
- Achieve water positivity for Amazon Web Services by 2030
Short-term Goals:
- Make Amazon device packaging 100% recyclable by 2023
- Invest in wind and solar farm capacity equal to the energy used by all Echo, Fire TV, and Ring devices worldwide by 2025
Environmental Challenges
- Reducing absolute carbon emissions while maintaining business growth
- Ensuring responsible sourcing and sustainable practices across a vast global supply chain
- Addressing water scarcity in regions where Amazon operates
- Maintaining high safety standards across diverse operations
- Achieving diversity and inclusion goals across the workforce
Mitigation Strategies
- Investing in renewable energy and electric vehicle fleets
- Implementing sustainable packaging and waste reduction initiatives
- Collaborating with suppliers to improve sustainability performance
- Implementing robust safety programs and technologies
- Investing in diversity, equity, and inclusion programs and initiatives
Supply Chain Management
Responsible Procurement
- Updated Supply Chain Standards
Climate-Related Risks & Opportunities
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:Not disclosed
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:Not disclosed
ESG Focus Areas
- Economic Development
- Sustainability
- Employee Well-being
- Community Investment
- Diversity and Inclusion
Environmental Achievements
- Canada’s largest corporate purchaser of renewable energy
- Four renewable energy projects generating over 2.3 million MWh of clean energy
- First onsite Amazon solar rooftop in Canada at DYB2 delivery station in Nisku, Alberta (35% energy offset)
Social Achievements
- More than 45,000 jobs created across Canada
- Nearly 3,000 employees participated in Amazon Career Choice in 2023
- $70 million invested in additional frontline employee pay with guaranteed raises
- Introduction of Dogs at Work perk in Vancouver and Toronto Tech Hubs
- More than 500,000 items donated to charities in 2022
- Support for Indigenous communities through Your Voice is Power program (15,000+ students and teachers)
- Amazon MGM Studios contributed $1.4 billion in estimated value added to Canada GDP (2021-2022)
Governance Achievements
- Commitment to net-zero carbon emissions by 2040 (The Climate Pledge)
- Ranked in the top 20 for taxes borne and top 15 for taxes collected (PwC analysis)
Climate Goals & Targets
Long-term Goals:
- Net-zero carbon emissions by 2040
Medium-term Goals:
- Power operations with 100% renewable energy by 2025
Short-term Goals:
- Not disclosed
Environmental Challenges
- Not disclosed
Mitigation Strategies
- Not disclosed
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Sourcing raw materials and packaging supplies locally (DrbyPetCo example)
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: Null
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- One of Greater Toronto’s Top Employers (2023)