Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance
• Community Engagement

Environmental Achievements

• Converted U.S. and Indian offices to LED lighting, resulting in roughly half the lighting electrical load and $30,000 in estimated annual energy savings.
• HVAC efficiency initiatives in Pune, India office resulted in annual energy savings of approximately $27,000 USD.
• Utilized DocuSign, reducing paper usage and estimated environmental impact (wood, water, CO2, waste).
• Implemented single-stream recycling program in U.S. offices, increasing recycling rates.
• Decreased paper cup consumption in U.S. offices by using recycled, compostable cups and encouraging reusable mugs globally.

Social Achievements

• ACI University (ACIU) provides employee learning and development opportunities.
• Tuition assistance program for employees.
• 100% of employees complete annual compliance programs (Anti-Money Laundering, Code of Conduct, Information Security, Insider Trading, Operational Risk, Privacy, Workplace Harassment).
• Active involvement in Habitat for Humanity, with over 400 volunteers in 2018.
• Hosted Coding for Girls day-camps and IT workshops for students.

Governance Achievements

• Diverse Board of Directors with defined roles and annual evaluations.
• Proactive engagement with stockholders and adoption of proxy access.
• Robust stock ownership guidelines for executives and directors.
• Four standing Board committees (Audit, Compensation, Nominating, Risk) with independent members.
• Third-party assessment showing year-over-year growth in ISO controls practiced and performance above peer group.

Climate Goals & Targets

Environmental Challenges

• Efficient energy use in data centers (ongoing analysis and improvement).

Mitigation Strategies

• Tracking electricity usage in data centers to identify areas for improvement.
• Utilizing building management systems to control HVAC and limit air conditioning usage.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: SASB (Software & IT Services)

Certifications: ISO 27001/27002

Environmental Metrics

ESG Focus Areas

• Employee development
• Diversity and inclusion
• Community engagement
• Cybersecurity
• Data privacy
• Energy use and waste control
• Corporate governance
• Board structure

Environmental Achievements

• Converted U.S. and Indian offices to LED lighting, cutting lighting electrical load roughly in half.
• HVAC efficiency initiatives in Pune, India office resulted in annual energy savings of approximately $27,000 USD.
• Utilized DocuSign, reducing paper usage and estimated environmental impact (3,524 pounds of wood, 10,376 gallons of water, 8,271 pounds of carbon, 573 pounds of waste saved).

Social Achievements

• 80% participation in Employee Engagement Survey with an overall engagement index score of 75%.
• 100% of ACI employees completed annual compliance programs.
• Offered various wellness programs globally, including incentives for health assessments and on-site exercise facilities.

Governance Achievements

• Actively seeks out diverse candidates for the Board of Directors.
• 60% of ACI’s Board is comprised of women and minorities.
• Robust stock ownership guidelines for CEO, executive officers, and directors.

Climate Goals & Targets

Environmental Challenges

• Minimizing the environmental impact of ACI's operations.

Mitigation Strategies

• Reducing energy consumption, greenhouse gas emissions, and solid waste.
• Implementing energy efficiency measures in data centers and offices.
• Utilizing single-stream recycling programs.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: SASB (Sustainability Accounting Standards Board)

UN Sustainable Development Goals

• 1
• 2
• 3
• 4
• 5
• 6
• 7
• 8
• 9
• 10
• 11
• 12
• 15

The report lists several ACI initiatives and aligns them with specific UN SDGs.

Environmental Metrics

ESG Focus Areas

• Compliant and Ethical Business Conduct
• Data Privacy and Information Security
• Employee Diversity, Equity, Inclusion and Belonging
• Employee Health and Wellness
• Crisis Preparedness and Operational Resiliency
• Employee Recruitment and Development
• Resource Efficiency and Climate Resiliency

Environmental Achievements

• Completed a Scope 1 and Scope 2 GHG emissions inventory for 2022 with less than 3% estimation.
• Reduced energy consumption through LED lighting conversions and HVAC optimization.
• Utilized DocuSign, resulting in estimated savings of 757 pounds of wood, 2,230 gallons of water, 1,777 pounds of carbon, and 123 pounds of waste in 2022.

Social Achievements

• Launched RISE, a leadership development program for high-potential leaders from diverse backgrounds.
• Achieved 77% favorable employee engagement.
• 100% completion of annual employee business ethics and compliance training.
• Maintained 99.98% solution uptime.

Governance Achievements

• Formalized governance mechanisms for ESG matters with three permanent layers: Board of Directors, Executive Leadership Team, and Senior Leadership Team.
• 50% of board members are women and/or ethnically diverse.
• 100% of employees completed annual compliance training.

Climate Goals & Targets

Environmental Challenges

• Increase in energy consumption and intensity from 2021 to 2022 (attributed to methodological changes and increased office use post-pandemic).
• Limited flexibility to purchase renewable energy at all locations.

Mitigation Strategies

• Continuous identification of opportunities to improve operational efficiency (e.g., upgrading servers, lighting, environmental control systems).
• Data center strategy focusing on consolidation, cloud transition, server virtualization, asset lifecycle management, and power efficiency monitoring.
• Further investigation of opportunities to increase renewable energy mix in key locations.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Thorough research and risk evaluation of prospective suppliers
• Inclusion of regulatory compliance and sustainable business requirements in procurement agreements
• Monitoring of supplier adherence to ethical standards and human rights

Climate-Related Risks & Opportunities

Physical Risks

• Natural disasters

Transition Risks

• Regulatory changes

Opportunities

• Improved energy efficiency

Reporting Standards

Frameworks Used: SASB, GRI

Certifications: ISO 22301, ISO 27001/27002, PCI DSS, FFIEC

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• 1
• 2
• 3
• 4
• 5
• 6
• 7
• 8
• 9
• 10
• 11
• 12
• 15

ACI's initiatives contribute to these SDGs through various efforts detailed in the report, including expanding economic access, promoting employee well-being, supporting STEM education, fostering diversity and inclusion, minimizing environmental impact, and promoting responsible consumption and production.

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• EcoVadis Silver Medal