Climate Change Data

Environmental Metrics

ESG Focus Areas

• Energy and Climate
• Reducing Waste
• Business Ethics
• Information Security and Privacy
• Risk Management
• Leadership and Talent Development
• Diversity and Inclusion
• Community Engagement

Environmental Achievements

• Achieved carbon neutrality in 2022 through carbon offsets.
• Global data center and offices powered by 100% renewable energy since 2021.
• Committed to the Science Based Targets initiative in 2023.

Social Achievements

• 92% of employees say Zscaler is a Great Place To Work.
• 88% of employees are highly engaged.
• Launched a new performance management framework and refined leadership principles.

Governance Achievements

• ESG oversight by board committee.
• Security & Privacy oversight by board committee.
• Certified to international security and privacy standards.

Climate Goals & Targets

Environmental Challenges

• Increasing diversity in the tech industry.
• Managing climate-related risks (though no substantive financial or strategic impacts were identified).

Mitigation Strategies

• Implementing a strategy focused on attracting and supporting a diverse workforce.
• Investing in training on how to reduce unconscious bias in hiring.
• Setting a goal to reach net zero emissions by 2025.
• Making technological investments to reduce energy consumption and GHG emissions.
• Maintaining redundant architecture and global footprint to limit risk from weather events.

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct
• Security risk assessments of suppliers

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events impacting data centers, suppliers, and workforce.
• Sea level rise, wildfires, and heat waves impacting operations.

Transition Risks

• Increased emissions reporting requirements.
• New products’ energy demands.
• Increased energy-related costs.
• Reputational risks.

Opportunities

• Increased demand for cloud services due to climate change.

Reporting Standards

Frameworks Used: TCFD, SASB

Awards & Recognition

• Certified as a Great Place To Work in seven countries
• Fortune Best Workplaces in the Bay Area 2023
• UK’s Best Workplaces for Women 2023
• Fortune Best Workplaces for Millennials 2023

Environmental Metrics

ESG Focus Areas

• Governance
• Environment
• People
• Business Ethics
• Risk Management and Resilience
• Information Security and Privacy
• Energy and Climate
• Enabling Green IT
• Reducing Waste
• Leadership and Talent Development
• Diversity and Inclusion
• Community Engagement

Environmental Achievements

• Powered global data centers and offices with 100% renewable energy since 2021
• Achieved carbon neutrality in operations
• Reduced energy usage by up to 93% and emissions by 15 times compared to on-premises solutions (based on 2022 LCA)
• Repurposed or recycled nearly 2,000 pounds of retired server hardware
• Diverted over 2,700 pounds of e-waste from landfills

Social Achievements

• 85% of employees say Zscaler is a Great Place To Work
• 84% of employees are highly engaged
• 23% growth in the number of employees
• Launched community leader program supporting employee-organized volunteer events
• Launched volunteer grants program
• Supported various CSR initiatives in India, including establishing two cybersecurity resource centers and planting over 12,000 trees

Governance Achievements

• Board committee oversight of environmental, social, and governance policies
• Mandatory Code of Conduct training for all employees and contractors
• Confidential whistleblower hotline available
• Rigorous security risk assessments for vendors
• Data privacy and information security training for contractors
• Periodic security assessments of supplier controls

Climate Goals & Targets

Environmental Challenges

• Scope 3 emissions from procurement of computer hardware
• Increasing frequency of extreme weather events
• Challenges in increasing representation across the tech industry

Mitigation Strategies

• Optimizing hardware use and deploying efficient infrastructure
• Developing a science-based target aligned with limiting global warming to well below 1.5°C
• Investing in training on how to reduce unconscious bias in hiring
• Accessing broader candidate pools

Supply Chain Management

Supplier Audits: Periodic security assessments

Responsible Procurement

• Supplier Code of Conduct
• AI due diligence process for vendors

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Transition Risks

• Not disclosed

Opportunities

• Increased demand for cloud services due to climate change

Reporting Standards

Frameworks Used: TCFD, SASB

Certifications: Great Place To Work (11 countries)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Zscaler Zero Trust Exchange platform

Awards & Recognition

• Comparably’s Best Companies to Work For in the Bay Area 2023
• UK’s Best Workplaces 2024