Estithmar Holding Q.P.S.C.
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Responsible Business
- Environmental Protection
- Positive Social Impact
- Governance, Integrity and Risk Management
Environmental Achievements
- Minimized greenhouse gas emissions by using energy efficiently and practicing production models to support the transition to a low-carbon economy.
Social Achievements
- Successfully conducted five groundbreaking surgeries at The View Hospital (TVH), a significant milestone in regional healthcare.
- Elegancia Healthcare boasts a diverse team of 1,220 medical professionals across 298 specialties and 63 nationalities.
- Signed agreements to develop and operate the Algerian Qatari-German Hospital, enhancing healthcare accessibility.
- International visiting doctors’ program attracted over 20 medical experts.
- Achieved a remarkable 92% satisfaction rate from FIFA 2022 clients.
- Expanded in KSA with an office in Riyadh, securing projects exceeding QAR 2.5 billion.
- Lusail Winter Wonderland drew over 300,000 visitors.
- Al Maha Island welcomed an average of over 10,000 daily visitors.
- Significant progress on the Rosewood Maldives project.
- Comprehensive marketing strategy devised to promote Branded Residences.
- Katara Hills and Maysan Doha continue to attract over 10,000 visitors each.
- Empowering Diversity & Inclusion by increasing the number of females to 904 (25.5% of total manpower).
- Supporting the hiring of Qataris by developing a new Qatarization Program.
- Regional expansion of HR team covering Elegancia Arabia Contracting in KSA.
Governance Achievements
- ESG Disclosure aligned with QSE ESG Guidance and adheres to international best practices including GRI Standards, UN SDGs, and Qatar National Vision 2030.
- Implemented a whistle-blowing section on the website to encourage reporting of wrongdoing.
- Maintained a record of zero fatal accidents in health and safety.
- Established a comprehensive competencies framework to guide hiring, performance evaluations, and employee development.
- Introduced a Succession planning framework to develop future leaders.
- Implemented an internal HR newsletter “HR Pulse” to enhance communication and engagement.
Climate Goals & Targets
Short-term Goals:
- Increase the proportion of local content in the supply chain to 21%.
Environmental Challenges
- Ongoing geopolitical uncertainty.
- Changes in regional and global economic conditions.
- Fluctuating economic factors.
- Threat of external cyber-attacks.
- Competition and pricing pressures.
- Ongoing regulatory and legal challenges.
- Financial exposures.
- Risk of litigation.
Mitigation Strategies
- Leveraging local expertise and knowledge.
- Proactive management of employee security.
- Analyzing economic factors during annual budgeting and planning.
- Regular analysis and monitoring of market conditions.
- Investment in networks, products, and service offerings.
- Growth and development of digital products and services.
- Active management of litigation cases by legal counsel.
- Maintaining adequate reserves, banking facilities, and reserve borrowing facilities.
- Dealing only with creditworthy counterparties and obtaining sufficient collateral.
Supply Chain Management
Responsible Procurement
- Actively incorporating local content into the supply chain.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards, United Nations Sustainable Development Goals (SDGs), Ten UN Principles, Qatar National Vision 2030
Certifications: ISO 14001:2015
Third-party Assurance: Russell Bedford and Partners
Awards & Recognition
- National Award for the Leisure Project of the Year (Lusail Winter Wonderland)