Climate Change Data

Fino Payments Bank Limited

Climate Impact & Sustainability Data (2022-23)

Reporting Period: 2022-23

Environmental Metrics

Total Carbon Emissions:Not disclosed
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Environment
  • Social
  • Governance

Environmental Achievements

  • Adopted a paperless approach, eliminating the need for conventional documentation in accounts opening and digital receipts. All operations are digitised, reducing the environmental impact.

Social Achievements

  • Promoting diversity and inclusion: Collaboration with the ‘Sakhis’ program, training and empowering over 12,000 women bankers. Campaigns to encourage women to participate as distribution partners and customers. Inclusive work environment: No discrimination based on age, gender, or ethnicity. Health facilities: Comprehensive health insurance coverage to employees and education about maintaining good health practices. Community engagement: Widening its prosperity circle through relevant interventions in line with Sustainable Development Goals. Strengthened partnerships with merchants, accessing resources around a favorable price-value proposition.

Governance Achievements

  • Board of Directors includes one woman member. Focus on Board composition, comprising professionals of standing. Emphasis on trust, long-term viability, data-driven decision-making, contiguous growth, and integrity. Implemented a Whistle Blower Policy.

Climate Goals & Targets

Environmental Challenges

  • Restriction in offering the full range of banking services such as credit and investment products.
  • Customer demographics: Targeted customers belong to under-served or under-banked segments with limited awareness or understanding of banking.
  • Building trust and ensuring the security of transactions and customer data.
  • Dependence on a network of agents to provide banking services in remote areas.
  • Competition in the payments sector.
Mitigation Strategies
  • Focus on widening offerings within the permissible regulatory framework.
  • Investment in user-friendly interfaces to facilitate service adoption.
  • Implementation of robust security measures (secure encryption protocols, multi-factor authentication and regular security audits).
  • Effective agent on-boarding, training, performance monitoring and incentives to retain agents.
  • Offering innovative features, customized offerings and competitive pricing.

Supply Chain Management

Supplier Audits: Not disclosed

Climate-Related Risks & Opportunities

UN Sustainable Development Goals

  • Goal 10

Reducing inequality

Awards & Recognition

  • ASSOCHAM (Overall Champion)
  • Krypton BFSI Awards (Best Use of AI & ML)
  • Videa Video Awards (Best Digital Campaign)
  • IBS Cred Avenue (Best Payments Bank)
  • BFSI Technology Excellence Awards (Best Use of Technology in CX)
  • Governance Now BFSI Awards (Digital Payments)
  • BFSI Tech Innovation Awards 2023 (Outstanding Contribution to Rural Community)
  • ET Best Brands 2022 (Financial Services)