Fino Payments Bank Limited
Climate Impact & Sustainability Data (2022-23)
Reporting Period: 2022-23
Environmental Metrics
Total Carbon Emissions:Not disclosed
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:Not disclosed
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Adopted a paperless approach, eliminating the need for conventional documentation in accounts opening and digital receipts. All operations are digitised, reducing the environmental impact.
Social Achievements
- Promoting diversity and inclusion: Collaboration with the ‘Sakhis’ program, training and empowering over 12,000 women bankers. Campaigns to encourage women to participate as distribution partners and customers. Inclusive work environment: No discrimination based on age, gender, or ethnicity. Health facilities: Comprehensive health insurance coverage to employees and education about maintaining good health practices. Community engagement: Widening its prosperity circle through relevant interventions in line with Sustainable Development Goals. Strengthened partnerships with merchants, accessing resources around a favorable price-value proposition.
Governance Achievements
- Board of Directors includes one woman member. Focus on Board composition, comprising professionals of standing. Emphasis on trust, long-term viability, data-driven decision-making, contiguous growth, and integrity. Implemented a Whistle Blower Policy.
Climate Goals & Targets
Environmental Challenges
- Restriction in offering the full range of banking services such as credit and investment products.
- Customer demographics: Targeted customers belong to under-served or under-banked segments with limited awareness or understanding of banking.
- Building trust and ensuring the security of transactions and customer data.
- Dependence on a network of agents to provide banking services in remote areas.
- Competition in the payments sector.
Mitigation Strategies
- Focus on widening offerings within the permissible regulatory framework.
- Investment in user-friendly interfaces to facilitate service adoption.
- Implementation of robust security measures (secure encryption protocols, multi-factor authentication and regular security audits).
- Effective agent on-boarding, training, performance monitoring and incentives to retain agents.
- Offering innovative features, customized offerings and competitive pricing.
Supply Chain Management
Supplier Audits: Not disclosed
Climate-Related Risks & Opportunities
UN Sustainable Development Goals
- Goal 10
Reducing inequality
Awards & Recognition
- ASSOCHAM (Overall Champion)
- Krypton BFSI Awards (Best Use of AI & ML)
- Videa Video Awards (Best Digital Campaign)
- IBS Cred Avenue (Best Payments Bank)
- BFSI Technology Excellence Awards (Best Use of Technology in CX)
- Governance Now BFSI Awards (Digital Payments)
- BFSI Tech Innovation Awards 2023 (Outstanding Contribution to Rural Community)
- ET Best Brands 2022 (Financial Services)