Climate Change Data

Environmental Metrics

ESG Focus Areas

• Sustainability
• Social Responsibility
• Governance

Environmental Achievements

• An initiative that aims to establish a recycling system for used plastic and paper products, and to replace food containers and delivery partners’ equipment with eco-friendly products.
• Collaborating with the Ministry of Environment, Water and Agriculture to promote organic agriculture in the Kingdom, and to produce a local supply chain.

Social Achievements

• Utilizing the widespread use of Jahez platform to promote local charities and causes by allowing customers to make donations to local charities and causes using Jahez platform, including its Ramadan and Eid social and charitable initiatives through the “Jahez Al Khair” campaign.
• Initiatives aimed at supporting local businesses and home businesses including: -The inclusion of productive families within the Nine-Tenths Program in Jahez platform at a lower commission rate. -The “Who’s the Restaurant Owner” initiative that supports local merchants. -The recent initiative announced to support local restaurant owners in response to the COVID-19 pandemic.
• Enhancing the representation of women in the Group’s leadership positions.
• Localization initiative of delivery sector, which requires delivery of 5 orders per day, through which cars are delivered to the Saudi delivery partners.
• The initiative (Your Camp is Ready) launched by Jahez International Company, which aims to find national competencies in the field of information technology for training on real challenges and their implementation on the ground.
• The “Ready Camp” initiative, in cooperation with Business Nora, which is a virtual training camp specialized in pioneering ideas in the field of restaurants and cafes.
• Providing the entrepreneurship curriculum of the Saudi Center for Social Responsibility, a curriculum that is taught in a number of universities and public education schools in the Kingdom to qualify male and female students in the field of entrepreneurship.
• Supporting academic programs that contribute to qualifying Saudi cadres in the field of #logistics in order to achieve the goals of Vision 2030 and raise the percentage of nationalization in many sectors in the Kingdom’s labor market in cooperation with the Saudi Logistics Academy.
• An agreement with Bena Charity Association to support the project of empowering male and female orphans to own cars for using them to deliver orders.
• Zaed Association for preserving of foods in Ahad Almasarha, in cooperation with Jahez @JahezApp and with @DonationsSA, distributes (700) ready-made fasting meals during the first week of Ramadan to families registered in the association’s lists, with participation by a number of volunteers.
• The “Iftar Jahez” initiative to distribute 1,500 iftar meals in Hail daily, in partnership with the “Donate” platform and the “Preserving Food” Association in Hail.
• With the support of the association’s supporters and @JahezApp, and in cooperation with @Donati, (200) fasting meals were distributed to families registered in the association’s lists in the Jazan region, with the participation of 24 volunteers.
• Signing a memorandum of understanding with Diriyah Gate Development Authority, to strengthen the partnership between them, activate charitable and community initiatives for the people and residents of Diriyah Governorate, support productive families, and train young men and women in the governorate.

Governance Achievements

• The board of directors of “Jahez”is committed to have the company carrying out all its activities and business in accordance with the principles and foundations that are consistent with the company’s applicable values, taking into account the interests of society in general.
• On 09/09/1442H (corresponding to 04/21/2021), the Company adopted its internal governance regulations, which are guided by some articles of the Corporate Governance Regulations.
• The company’s internal governance regulations consist of: • The Company’s Internal Corporate Governance Manual, which sets out the rights of Shareholders. • The Delegation Authority Policy. • The Delegation Authority Matrix. • The Disclosure Policy. • The Conflict-of-Interest Policy. • The Dividend Distribution Policy. • The Stakeholder Protection Policy. • The Insider Trading Policy. • The Compliance Policy. • The Social Responsibility Policy. • The Charter (terms of reference) of the Audit and Risk Management Committee.

Climate Goals & Targets

Environmental Challenges

• Government regulations and laws to regulate the market (requiring registration of all delivery partners)
• Rapid digital and technological development

Mitigation Strategies

• Established “Logi” company specialized in logistics to attract sufficient number of partners - eligible drivers according to the new government requirements. Plans to acquire an equipped professional fleet to cover the company’s needs and expand its business base.
• Continued investment in developing its highly advanced and flexible digital infrastructure, relying on the latest international applications, software, and equipment, supported by an integrated team of elite advanced competencies.

Supply Chain Management

Responsible Procurement

• Prioritize local goods during procurement of materials for the Company.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: IFRS

Third-party Assurance: KPMG Professional Services

Environmental Metrics

ESG Focus Areas

• Sustainability in the environment
• Social impact
• Integrity in governance

Environmental Achievements

• Implemented plastic and paper recycling programs
• Implemented tree planting program (2,500 trees)
• Participated in a conference supporting innovation in water sustainability
• Launched the “Igda Initiative” national awareness campaign on dates and palm tree preservation

Social Achievements

• Nine-Tenth Program supporting 366 Saudi families and SMEs
• Organic food program supporting farmers
• Gluten-free program supporting gluten-free product stores and bakeries
• Delivery Sector’s Saudi Youth Employment Program providing training and employment opportunities
• Delivery localization program providing cars to Saudi delivery partners
• Healthy food program providing discounts for healthy food options
• Shefa telehealth platform providing health contributions
• Moq’ad Initiative distributing 3,000 wheelchairs
• Jahez Data Bootcamp training students on data
• Supporting women-owned stores (217 stores)
• Supporting women’s sports through sponsorships
• Ramadan and Hajj season charitable initiatives
• Jahez AlKhair initiative supporting needy individuals
• Support to 31 charitable associations
• Logistics Academy support program
• Saudi Barista initiative training youth in the coffee industry

Governance Achievements

• Adopted internal governance regulations guided by CMA’s Corporate Governance Regulations
• Achieved “Platinum” status in the Nitaqat program

Climate Goals & Targets

Environmental Challenges

• Government regulations requiring driver registration on a centralized platform
• Rapid digital and technological development in the transportation sector
• Inability of existing stakeholders to absorb the pace of driver onboarding

Mitigation Strategies

• Implemented its own fleet of drivers through Logi
• Invested heavily in developing its digital infrastructure and skilled team
• Sought data-driven solutions to address driver onboarding challenges

Supply Chain Management

Responsible Procurement

• Prioritizing community goods during procurement

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: IFRS

Awards & Recognition

• Best Workplace certificate from “Great Place To Work” (2021 and 2022)

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Launched a corporate recycling program at its Riyadh headquarters.
• Installed a reverse vending machine (RVM) collecting over 2,000 plastic bottles.
• Launched a tree-planting platform for customers.

Social Achievements

• Published its first sustainability report outlining its ESG roadmap for 2023-2026.
• Launched a five-year sponsorship with the Saudi Life Saving Federation.
• Conducted a five-year sponsorship for the Al Hilal Academy.
• Concluded a delivery sector nationalization initiative awarding 68 cars to delivery partners.
• Launched a month-long Student delivery agent initiative.
• Carried out a Hail region afforestation initiative.
• Launched a King Salman Royal Natural Reserve initiative.
• Launched a #Jahez_planting initiative at Prince Sultan University.
• Sponsored Prince Sultan University team in the Shell Marathon.
• Launched a Gluten-Free Initiative.
• Launched a Tuwaiq Academy for Employment initiative.
• Launched a recycling device initiative.
• Launched the “It’s Organic” initiative.
• Launched the ”One hour service” program with the Children with Disability Association.
• Launched a #Jahez_planting initiative with Zero Neutrality Company.

Governance Achievements

• Adopted internal governance regulations guided by the Corporate Governance Regulations.
• Maintained ‘Platinum’ classification with over 90% Saudization rate (Jahez KSA).
• Successfully turned the Logistics Segment into profitability.

Climate Goals & Targets

Environmental Challenges

• Intense competition in the market.
• Maintaining operational efficiency and timely deliveries.
• Achieving profitability due to high operating costs.
• Building and maintaining strong merchant partnerships.
• Compliance with local regulations and legal requirements.
• Maintaining a robust technological infrastructure.
• Balancing convenience of delivery with environmental impact.

Mitigation Strategies

• Innovation and differentiation of offerings.
• Efficient in-house logistics solution and technology systems.
• Economy of scale with synergized platforms.
• Competitive rates and benefits for merchant partners.
• Proactive compliance with regulations.
• Investment in scalable technological infrastructure.
• Initiatives to reduce environmental impact (recycling, tree planting).

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: International Integrated Reporting Framework, CMA’s Listed Companies Guide, SASB industry standards for software and IT services

Awards & Recognition

• Best IPO in Nomu parallel market in 2022
• Best Place to Work (2021, 2022, 2023)