POLA ORBIS HOLDINGS INC.
Climate Impact & Sustainability Data (2018-04 to 2019-03, 2019, 2021, 2022, 2022-04 to 2023-03, 2023)
Reporting Period: 2018-04 to 2019-03
Environmental Metrics
ESG Focus Areas
- Stable energy supply
- Robust energy platform
- Decarbonization
- Lively organization
- Stakeholder relationships
- Public mission
Environmental Achievements
- Reduced CO2 emissions at customer sites by 4.52 million tons from FY2011 levels
- Achieved 96% recycling rate of industrial waste
- Reduced energy usage intensity at LNG terminals to 210 GJ/million m3
- 100% recycling rate of used gas pipes since 1999
- Received Japan's first carbon-neutral LNG cargo
Social Achievements
- 100% of employees who took parental leave returned to work
- Increased ratio of women in management to 8.0% in 2019
- Organized 47 relief volunteer activities related to the Great East Japan Earthquake, with 2,100 participants
- Dispatched 1,200 personnel to support Osaka earthquake recovery
Governance Achievements
- Established Sustainability Committee chaired by the president
- Board of Directors composed of nine directors, including four outside directors (two women)
- Implemented e-learning on CSR and environment for 9,652 employees
Climate Goals & Targets
- Achieve net-zero emissions by 2050 (implied)
- Reduce CO2 emissions at customer sites by 8.0 million tons from FY2011 levels by 2020
- Achieve 88.25% or higher earthquake-proofing of main and branch gas pipelines by 2020
- Maintain 95% or higher recycling rate of industrial waste by 2020
- Increase female management ratio to 10% by 2020
- Reduce water consumption at LNG terminals, district heating and cooling centers, and power plants
- Complete upgrades of aging house pipes by FY2020
Environmental Challenges
- Intensified competition in the gas and electricity business
- Decreasing domestic energy demand
- Climate change impacts on infrastructure and supply chain
- Aging gas pipes and other facilities
Mitigation Strategies
- Diversifying LNG procurement sources, contract conditions, and networks
- Improving operational processes and boosting productivity
- Earthquake-proofing of gas pipelines and facilities
- Developing Smart Energy Networks (SENs)
- Replacing aging pipes and equipment
- Implementing business continuity plans (BCPs)
Supply Chain Management
Supplier Audits: 509 suppliers surveyed (89.2% response rate)
Responsible Procurement
- Purchasing Guidelines for Suppliers
- Green Purchasing Promotion Guidebook
- Specifications for Common Environmental Management
Climate-Related Risks & Opportunities
Physical Risks
- Localized torrential downpours
- Storm surges
- Flooding
Transition Risks
- Emissions trading systems
- Carbon taxes
- Regulations on fossil fuel use
Opportunities
- Development of energy-efficient products and services
- Expansion of renewable energy business
Reporting Standards
Frameworks Used: GRI Sustainability Reporting Standards 2016/2018, ISO 26000:2010, UN Global Compact
Certifications: ISO 14001
Third-party Assurance: KPMG AZSA Sustainability Co., Ltd.
UN Sustainable Development Goals
- Goal 7: Affordable and clean energy
- Goal 9: Industry, innovation and infrastructure
- Goal 11: Sustainable cities and communities
- Goal 13: Climate action
- Goal 5: Gender equality
- Goal 8: Decent work and economic growth
- Goal 10: Reduced inequalities
- Goal 16: Peace, justice and strong institutions
- Goal 17: Partnerships for the goals
Initiatives contribute to these goals through stable energy supply, infrastructure development, decarbonization efforts, promotion of diversity and inclusion, work-life balance programs, and community engagement.
Sustainable Products & Innovation
- ENE-FARM residential fuel cell
- Eco-JOES water heater
- GHP XAIR II gas heat pump air conditioner
- Smart Multi hybrid air conditioning system
Awards & Recognition
- Development Bank of Japan's Environmentally Rated Loan Program (highest rating)
- Energy Conservation Grand Prize Awards
- Environment Minister's Award for Global Warming Prevention Activity
- Kurumin certification
- Eruboshi Certification
- Nadeshiko Brand company
Reporting Period: 2019
Environmental Metrics
ESG Focus Areas
- Gambling addiction countermeasures
- Supply chain management (child labor, forced labor, hazardous chemicals)
- Corporate governance
- Environmental responsibility (3Rs)
- Social responsibility (minor protection)
Environmental Achievements
- Promoting the use of water-based adhesives with less environmental impact
- Committed to the “3Rs” (Reduce, reuse and recycle) throughout all business processes
- Reuse initiatives in the Pachislot and Pachinko Machines Business
Social Achievements
- Age authentication for certain digital game titles to set upper limits on monthly fees
- Established and implemented in-house guidelines to avoid vague terms that can give players overly high expectations and to prevent the charging of excessive fees
- Industry–academia joint research with Kyoto University on gambling addiction prevention
- Supply chain management in accordance with principles such as the elimination of child labor and forced labor
Governance Achievements
- Strengthening corporate governance by consolidating internal audit and control functions at the holding company
- Consolidation of Group companies’ head office functions
- Overall revision of the system for the compensation of directors
- Introduction of a stock compensation plan with restriction of transfer
Climate Goals & Targets
- Successful entry into the IR business in Japan
- Improve approval ratio for pachislot and pachinko machines
Environmental Challenges
- Regulatory revision in February 2018 significantly affected the marketability and unit sales of pachislot and pachinko machines (low approval rates)
- Lack of hit titles in the Digital Games area
- Stagnation of existing titles in the Digital Games area
- Intensified competition in the Japanese digital games market
- Social problems associated with minors who incur excessive fees when playing games based on the Gacha system
- Gaming disorder (addiction)
Mitigation Strategies
- Improving approval rates by applying for multiple specifications for both pachislot and pachinko machines
- Developing pachislot machines reflecting market trends
- Investing resources in focusing areas such as overseas packaged games
- Shifting outsourced work on existing titles to insourcing
- Optimizing the number of titles under development and operation in the Digital Games area
- Concentrating resources on areas of strength in the Entertainment Contents Business
- Strengthening collaborations with studios in respective countries
- Bolstering and improving the profitability of mobile games
- Age authentication and in-house guidelines to avoid excessive fees in digital games
- Industry–academia joint research with Kyoto University on gambling addiction prevention
Supply Chain Management
Responsible Procurement
- Supply Chain Procurement Guidebook
- Group Code of Conduct
- AM Material Procurement Policy
- Standards for Chemical Substances in Sega machines and Products
Climate-Related Risks & Opportunities
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Environment
- Addiction
- People
- Products and Services
- Governance
Environmental Achievements
- Game machine recycling ratio: 98.6%
- 100% recycling of amusement machines through manual dismantling
- Purchase of Green Power Certificates (1,000,000 kWh actual/year)
- Sponsorship of the Yokohama City Wind-Power Electricity Generation Project (completed in September 2021)
- Signing of Mori no Sato-Oya (adopt-a-forest) agreement with the village of Minamiaiki in Minamisaku-gun, Nagano Prefecture
- Management, protection, and cultivation of black pine on the Seagaia property (Approx. 2,417,000m2)
- Transition to fully recyclable packaging materials for all PC packages (Sega Europe Ltd.)
- 100% Use of Environment-Friendly Timber (Sammy Kawagoe Factory)
Social Achievements
- Joined the Valuable 500—an international initiative to promote an active role in society for people with disabilities.
- Introduced a color adjustment function in SEGA’s Puyo Puyo eSports to facilitate use by people with color vision deficiency.
- Participated in ePARA 2020, a barrier-free esports competition.
- Grand opening of Dance Base Yokohama.
- Opened a Tokyo office for SEGA SAMMY BUSINESS SUPPORT to create new employment opportunities.
- Established the Sports Darts Project.
- Co-hosted the 2020 Art of The Rough Diamonds, an exhibition and auction of art created by people with disabilities.
- Raised awareness through e-learning programs, lectures, and other activities designed to improve understanding about LGBT issues.
- Selected for the highest “Gold” rating for the second consecutive year under the PRIDE INDEX.
- Released a message regarding anti-Asian hate crimes through Sega of America’s social media platform.
- Partnership with Shinagawa City
- Comprehensive Partnership Agreement with Shichigahama-machi
- Special Programming Classes for elementary school students in Shinagawa City using Puyo Puyo
- Voluntary Flowerbed Maintenance Activities by employees
Governance Achievements
- Compliance with the corporate governance code, establishment of the Independent Advisory Committee and Management Strategy Committee
- Management of the Group Compliance and Risk Liaison Committee, promotion of training for SEGA SAMMY HOLDINGS Executives
- Reporting to the Board of Directors about the assimilation of the Group Missions and Code of Conduct
- Implementation of various training programs at 18 Group companies (e-learning already introduced)
- Establishment of the Corporate Ethics Hotline
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Gaming disorders
- Addiction to Pachinko and Pachislot games
- Gambling addiction
- Environmental impact caused by business activities
- Global environmental resources
- Regulatory restrictions
- Countermeasures against fraud
- COVID-19 pandemic
Mitigation Strategies
- Implementing countermeasures for user safety and enjoyment
- Development and increased supply of low power consumption products
- Development and commercialization of Eco-Pachinko machines
- Establishment of a system for tracking environmental impact figures at 11 major Group companies
- Responding to regulatory restrictions, countermeasures against fraud
- Joint research with Kyoto University on gambling addiction
- Workstyle reforms (e.g., modification of the flextime system, introduction of tests for teleworking allowances, promotion of subsidiary employment and teleworking)
- Introduction of electronic contract systems
- Adoption of workstyles that combine remote and onsite work
- Formulation of the SEGA SAMMY Group Crisis Management Rules
- Workplace vaccination program
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Exclusion of antisocial forces in contracts with suppliers
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI
Certifications: PEFC
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Eco-Pachinko machines
- Low power consumption products
Awards & Recognition
- Gold rating in PRIDE Index (2 consecutive years)
- 2020 Good Design Award (Dance Base Yokohama)
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Sustainability
- Social Commitment
- Governance
- Environmental Efforts
- Well-being
- Diversity
- Risk Management
- Climate Change
- SDGs
Environmental Achievements
- Received the Grand Prize (the MLIT Award) in the Disaster Prevention and Disaster Alleviation Category of the 2nd Green Infrastructure Awards for the Oya coastal seawall project.
- Developing an acoustic survey using AI to identify water infiltration points in sewer pipes, reducing research costs and improving safety.
Social Achievements
- Launched the CTI Engineering Well-Being Declaration to ensure employee well-being.
- Received the Two-Star Eruboshi certification for promoting female participation.
- Implemented Initial Professional Development (IPD) for young engineers.
- Engaged in community-based neighborhood creation activities in Nihonbashi Hamacho.
- Provided CTi Mobi, a mobility service for on-demand ride sharing.
Governance Achievements
- Established a Code of Corporate Conduct and Basic Policy on Corporate Governance.
- Revised the Compliance Regulations and Regulations on Whistleblowing Procedures.
- Implemented various compliance training programs.
- Established the Energy Business Promotion Office to develop energy-related businesses.
Climate Goals & Targets
- Contribute to the sustainable development of society by solving myriad infrastructure-related issues in Japan and around the world.
- Achieve sales of ¥100.0 billion, an operating income margin of 9%, and a workforce of 5,000 employees by 2030.
- Reduce carbon dioxide emissions from corporate activities to net zero by 2030.
- Achieve sales of ¥85.0 billion and an operating income margin of 8% by the end of 2024.
Environmental Challenges
- Reducing work hours and addressing work style issues.
- Expanding into local governments and private markets.
- Developing business in accordance with the needs of each country (overseas).
- Addressing climate change and the natural environment.
- Developing infrastructure to revitalize communities.
- Addressing energy issues such as carbon neutrality.
- Human resource recruitment and development.
- Expanding overseas business, including employing overseas engineers and responding to social conditions in target countries.
- Exchange rate fluctuation risks in overseas operations.
Mitigation Strategies
- Developed a new mid- to long-term vision (SPRONG 2030) and mid-term management plan (2024).
- Promoting cooperation among Group companies.
- Improving profitability through quality system upgrades and active support from CTI Engineering.
- Strengthening Group governance and compliance.
- Implementing measures to solve social issues, as embodied by the SDGs.
- Promoting work style reforms, including home working.
- Investing in productivity-enhancing technologies utilizing DX.
- Investing in human resource development, including overseas secondment training.
- Promoting collaboration and cooperation among technical sectors.
Supply Chain Management
Responsible Procurement
- Proper Outsourcing Administration
Climate-Related Risks & Opportunities
Physical Risks
- Heavy rain disasters
Opportunities
- Renewable energy business
- Green infrastructure development
Reporting Standards
Frameworks Used: International Integrated Reporting Council (IIRC)
Certifications: Two-Star Eruboshi certification
Sustainable Products & Innovation
- CTi Mobi
- Laser hammering system
- Acoustic AI analysis technology
Awards & Recognition
- Grand Prize (MLIT Award) in the 2nd Green Infrastructure Awards
- Special Award, Fifth Infrastructure Maintenance Awards
- Chairman’s Prize, 2020 New Energy Awards
- 2019 Book of the Year Award from the Japan Society of Dam Engineers
Reporting Period: 2022-04 to 2023-03
Environmental Metrics
ESG Focus Areas
- Climate change mitigation and adaptation
- Achievement of a circular economy
- Safety and security of people and local communities
- Realization of healthy and comfortable living for people
- Further strengthening of our sustainable management base
Environmental Achievements
- 11% reduction in Group CO2 emissions compared with fiscal 2018
- 11% reduction in supply chain CO2 emissions compared with fiscal 2018
- Developed technologies for recovering and recycling end-products created through the use of Twaron to produce partly regenerated fibers
Social Achievements
- Increased the number of female managers by approximately 1.5 times between fiscal 2019 and fiscal 2023
- Launched a new portable oxygen concentrator that is one of the lightest models in Japan
- Developed VitalLink, a multidisciplinary information sharing system
Governance Achievements
- Revised officer compensation system, introducing “restricted stock” and “performance share units” compensation
- Raised the ratio of independent outside directors on the Board to 50%
- Transferred the CEO nomination and compensation advisory function from the Advisory Board to the Nomination Advisory Committee or Compensation Advisory Committee
Climate Goals & Targets
- Net zero emissions by 2050
- Achieve a 30% reduction in Groupwide GHG emissions by fiscal 2030 compared with fiscal 2018
- Achieve a 15% reduction in supply chain CO2 emissions by fiscal 2030 compared with fiscal 2018
- Achieve a Twaron recycling rate of 25% by 2030
- Improve operating income by ¥13.0 billion in the composites business by the end of fiscal 2023
- Achieve a ¥7.0 billion improvement in operating income in the aramid business by the fiscal 2023 year-end
Environmental Challenges
- Significant decline in profitability due to cost increases and failure to reach targeted production volumes
- Delays in realizing profitability in the carbon fibers business due to declining aircraft demand
- Inability to eliminate shortages in our product pipeline in the Healthcare Business Field
- Decline in sales volume of FEBURIC following the market entry of generic alternatives
- Significant delays in the development of applications for next-generation aircraft
Mitigation Strategies
- Implementing roughly 130 newly formulated improvement measures in the areas of sales, procurement, and production in the composites business
- Improving productivity and enhancing profits through increased production and sales in the aramid business
- Promoting the transition to a business structure focused on rare diseases and intractable diseases in the healthcare business
- Strengthening financial discipline and improving capital efficiency
- Reorganizing our executive officer structure and clarifying the respective duties and responsibilities
Supply Chain Management
Supplier Audits: 842 companies surveyed out of 1,706
Responsible Procurement
- Teijin Group CSR Procurement Guidelines
Climate-Related Risks & Opportunities
Physical Risks
- Increased intensity of natural disasters
- Long-term temperature increases
- Rising sea levels
Transition Risks
- Increase in costs due to carbon tax, EU Emissions Trading Scheme
- Decrease in corporate value and worsening of reputation due to an increase in Group CO2 emissions
Opportunities
- Provision of solutions that leverage lightweight and energy-efficient technologies
- Provision of solutions that help reduce damage and facilitate a prompt recovery in the event of a natural disaster
- Increase in profits through the provision of solutions that contribute to “climate change mitigation and adaptation”
Reporting Standards
Frameworks Used: GRI, SASB, TCFD, UNGC
Sustainable Products & Innovation
- Lightweight solutions
- Regenerative medical products
- Recycled polyester
- Bio-based material
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Quality of Life Improvement through Innovative Technology Services
- Regional Revitalization
- Culture, the Arts, Design
- All-Inclusive Human Resources
- Environment
Environmental Achievements
- CO2 emissions (Scope 1 and 2) down 50.7% from 2019
- CO2 emissions (Scope 3) down 45.9% from 2019
- Water consumption down 25.7% from 2019
- 28.6% of the Group’s products switched to sustainable designs
Social Achievements
- Launched POLA Premium Pass, integrating customer IDs from all sales channels
- ORBIS app has over 5 million downloads
- Received the highest-ranking “Best Workplace” certification at D&I AWARD 2023
- Jurlique received “B Corporation” certification
Governance Achievements
- New management structure implemented in 2023
- Established a regional headquarters for operations in mainland China in January 2024
- Linked the degree of success in five performance indicators to management targets and medium- to long-term incentive evaluation criteria for executive compensation, starting in 2024.
Climate Goals & Targets
- Net-zero CO2 emissions by 2050
- ROE of 14% or higher by 2029
- Consolidated net sales of ¥300.0 billion and overseas sales ratio of 30–35% by 2029
- Achieve profitability for Jurlique by 2025
- Achieve 60% sustainable palm oil procurement by 2026
Environmental Challenges
- Lingering pandemic-related issues significantly impacted operations
- Mainland China experienced a sharp decline in purchasing momentum
- Growing overseas businesses’ profitability remains a huge issue
- Jurlique still needs to address some issues to return to profitability
- Competition between domestic and overseas brands remains intense
Mitigation Strategies
- Invested robustly in marketing activities to rebuild customer base and promote OMO
- Established a regional headquarters in Shanghai to oversee business in mainland China
- Revised outlook for the Chinese market, assuming more gradual growth
- Accelerating expansion of business in ASEAN region and North America
- Restructuring efforts at Jurlique
- Review of brand portfolio for brands under development
Supply Chain Management
Supplier Audits: On-site factory audits at particularly important suppliers were conducted.
Responsible Procurement
- CSR procurement guidelines provided to business partners
- Emphasis on CSR procurement and purchase of certified palm oil
- RSPO supply chain certification acquired at Fukuroi Factory
- Goal of 100% RSPO-certified palm oil procurement by 2029
Climate-Related Risks & Opportunities
Physical Risks
- Damage to supply chains from worsening extreme weather events
- Higher costs due to rising raw material prices as a result of environmental changes
Transition Risks
- Higher costs due to tighter GHG emissions regulations or the introduction of carbon pricing
- Higher costs for research and development of alternative materials due to regulations on plastic
- Decreased sales due to inability to adapt to shifts in customer demand
Opportunities
- Cost reductions through the establishment of a recycling-based model
- Cost reductions through energy conservation and DX
- Increased sales due to development and sale of products to address growing skin concerns
- New demand arising from changes in consumer preferences
Reporting Standards
Frameworks Used: International Integrated Reporting Framework (IIRC), Guidance for Integrated Corporate Disclosure and Company-Investor Dialogues for Collaborative Value Creation (METI)
Certifications: ISO 9001, ISO 14001, B Corporation (Jurlique), SBT 1.5°C by 2029
Sustainable Products & Innovation
- Refills
- Biomass plastic
- Recycled plastic
- Eco-friendly materials
Awards & Recognition
- Best IR Award (2015, 2017)
- CDP Climate Change A List (three consecutive years)
- Supplier Engagement Leader (three consecutive years)
- GOLD Impact Prize (Wellbeing Awards 2023)
- D&I AWARD 2023: Best Workplace
- Numerous best cosmetics awards for various products