Climate Change Data

TNT N.V.

Climate Impact & Sustainability Data (2010)

Reporting Period: 2010

Environmental Metrics

Total Carbon Emissions:83 ktonnes
Renewable Energy Share:83% of total electricity

ESG Focus Areas

  • Employee engagement and health and safety
  • Carbon efficiency and air quality
  • Customer satisfaction and green services

Environmental Achievements

  • CO2 efficiency index improved by an estimated 2.2 points, despite extreme weather conditions.
  • Percentage of sustainable electricity consumed increased from 81% in 2009 to 83% in 2010.

Social Achievements

  • Reached an agreement with unions to reduce forced redundancies.
  • Employee engagement survey showed 54% engagement.
  • Renewed certifications for OHSAS 18001, Investors in People (IiP), ISO 14001 and ISO 9001.

Governance Achievements

  • Became a super sector leader in the Dow Jones Sustainability Indexes for the fourth consecutive time.

Climate Goals & Targets

Long-term Goals:
  • Improve CO2 efficiency index by 45% by 2020 compared with 2007.
Medium-term Goals:
  • Mail intends to focus on managing cash flow and expand activities in areas with core competencies, generating around €300 million to €370 million cash EBIT in 2015.
  • Express intends to have grown substantially, profitably and responsibly to become a global company focused on a broad range of day-definite delivery services, generating between €10 billion and €11 billion in revenue and between €900 million and €1,000 million in EBIT by 2015.
Short-term Goals:
  • Master Plan savings of €50 to €60 million in 2011.
  • Mail’s underlying cash EBIT of €130 to €170 million in 2011.

Environmental Challenges

  • Declining mail market volumes in the Netherlands due to digitization and competition.
  • Mail strikes in the Netherlands.
  • Severe disruption of air travel and transport in Europe due to volcanic ash cloud and harsh winter weather.
  • Pressure on revenue-quality yield in Express due to competition and growth in the large customer segment.
Mitigation Strategies
  • Implementing change management and restructuring programs to adapt operating expenses to shifting volume levels.
  • Reached an in-principle agreement with unions to adjust restructuring plans and reduce forced redundancies.
  • Successfully shifted air volumes to road operations to minimize consequences for customers in Express.
  • Implemented price increases and a yield management program in Express.

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme winter weather

Reporting Standards

Frameworks Used: GRI G3

Certifications: OHSAS 18001, Investors in People, ISO 14001, ISO 9001

Third-party Assurance: PricewaterhouseCoopers Accountants N.V.

Awards & Recognition

  • Super sector leader in the Dow Jones Sustainability Indexes