Żabka Group
Climate Impact & Sustainability Data (2022)
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:18,275 tCO2e (scopes 1 and 2)
Scope 1 Emissions:7,655 tCO2e
Scope 2 Emissions:10,610 tCO2e
Scope 3 Emissions:2,272,341 tCO2e
Renewable Energy Share:57% of all energy used in proprietary operations
Total Energy Consumption:45,093 MWh
Water Consumption:38,635 m3
Waste Generated:13,783.4 t (non-hazardous) + 142.7 t (hazardous)
Carbon Intensity:144 tCO2e/mPLN revenue (Scope 3)
ESG Focus Areas
- Sustainable lifestyle
- Mindful business impact
- Responsible organisation
- Green planet
Environmental Achievements
- Achieved plastic neutrality in own operations for the third year in a row.
- Reduced food waste intensity by 27% in own operations.
- Reduced total scope 1 and 2 greenhouse gas emissions by 24% vs. 2020.
- Reduced franchisee emissions intensity by 57% vs. 2020.
Social Achievements
- Ranked among the top 23% of employers globally with the most engaging organisational culture (Gallup).
- Obtained EQUAL-SALARY certification, confirming equal pay regardless of gender.
- Increased franchisee NPS score by 13 points.
- Donated close to 403.4 tonnes of food to public-benefit organisations.
- Over 660 hours of volunteering activities, mainly supporting Ukrainian refugees.
Governance Achievements
- Received Platinum sustainability rating from EcoVadis (top 1% globally).
- Signed six ESG-linked agreements with financial institutions.
- Published fifth externally assured Responsibility Report, disclosing information on climate-related risks and opportunities under the TCFD framework.
Climate Goals & Targets
Long-term Goals:
- Achieve net-zero emissions by 2050 (not explicitly stated but implied).
Medium-term Goals:
- Reduce total scope 1 and 2 greenhouse gas emissions by 25% by 2026 (base year 2020).
- Reduce franchisee emissions intensity by 70% by 2026 (base year 2020).
- Increase franchisees’ NPS score by 15 points by 2025.
- Increase the share of own brand products promoting a sustainable lifestyle to 55% by 2025.
Short-term Goals:
- Reduce water consumption by 10% by 2025 (not explicitly stated but implied)
- Reduce food waste intensity in own operations and in stores by 25% by 2025.
Environmental Challenges
- Lack of ready-made solutions to meet specific needs or match the scale of business activities.
- Inappropriate cost of solutions.
- Lack of involvement by certain key stakeholders.
- Increased energy costs.
- Changing customer behaviours.
- Growing difficulty in hiring and retaining employees.
- Unfavourable external regulations.
- Risk of data security breaches.
- Shortage of employees with required competences.
Mitigation Strategies
- Developed a value creation plan for each new business concept, monitored and taking remediation actions.
- Ongoing dialogue with franchisees to improve operational excellence.
- Financial support for new franchise operations.
- Dedicated trainings for new franchisees and a referral programme.
- Flexibility and procedure adjustment to current business environment.
- Monitoring trends and changes in customer behaviour.
- Product innovations and expansion of own brand products.
- Implementation of Information Security Management System ISO27001.
- Appropriate procedures and instructions in IT supplier management.
- IT tools supporting data management and safety.
- Regular trainings for employees and franchisees.
- Competitive compensation and benefit offering.
- Opportunities for career advancement and personal growth.
- Investment in employee training and development.
- Active monitoring of external regulations.
- Internal working groups to assess and counteract adverse developments.
Supply Chain Management
Supplier Audits: 33 qualification audits, 56 announced and unannounced audits.
Responsible Procurement
- Code of Conduct for Business Partners
- Sustainable Palm Oil Policy
- Policy on Sustainable Sourcing of Plant Raw Materials and Sustainable Harvesting of Fish and Seafood
- Animal Welfare Policy
- Water Policy
- Waste Policy
- Eco-design Policy
Climate-Related Risks & Opportunities
Physical Risks
- Convective storms
- Floods
- Heat waves
- Droughts
- Wildfires
- Sea level rise
Transition Risks
- Regulatory (ESG related) changes impacting business activities
- Restrictions for internal combustion vehicle deliveries in city centres
- Further increase of energy prices
- Limited access and profitability of Green Investments
Opportunities
- Increased loyalty of environmentally involved customers
- Strong employer branding due to Żabka’s climate engagement
- Increased motivation of employees and business partners
- Reduction of energy consumption through climate-friendly initiatives
Reporting Standards
Frameworks Used: GRI, SASB, TCFD, UNGC
Certifications: ISO 9001, ISO 14001, ISO 22001, ISO 50001, ISO 27001, EQUAL-SALARY
Third-party Assurance: Ernst & Young Audyt Polska
UN Sustainable Development Goals
- SDG 1
- SDG 3
- SDG 4
- SDG 5
- SDG 6
- SDG 7
- SDG 8
- SDG 9
- SDG 10
- SDG 11
- SDG 12
- SDG 13
- SDG 14
- SDG 15
- SDG 16
- SDG 17
The report mentions alignment with several SDGs throughout the document.
Sustainable Products & Innovation
- Od Nowa water (climate neutral)
- 100% plant-based product line Plunt Hunter
Awards & Recognition
- EcoVadis Platinum Medal
- CEE Retail Awards
- Best Quality Employer in Poland
- Best Employer 2022
- Hallbars Awards 2022
- Sustainable Economy Diamonds
- Golden and Green POLITYKA CSR Leaves