Insulet Corporation
Climate Impact & Sustainability Data (2021, 2022, 2023)
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Resilient Operations
- Sustainable Product Innovation
- People and Communities
- Governance and Ethics
- Data Privacy and Cybersecurity
- Affordability and Accessibility
- Product Quality and Safety
- Climate Change
- Waste Management
- Product Stewardship
- Human Rights
- Compliance and Anti-Corruption
- Customer Centricity
- Inclusion and Diversity
- Talent Management and Retention
- Workplace Health and Safety
- Policy and Advocacy
- Community Engagement
Environmental Achievements
- 135+ metric tons of Pods diverted from landfill through product takeback programs
- Approximately 800,000 kilowatt hours of renewable energy generated through on-site solar panels
- Scope 1 GHG emissions decreased by approximately 19% compared to 2020
- Exceeded goal to ship 90% of inbound freight by ocean transport
Social Achievements
- 400+ new employees on-boarded
- 6,000+ hours of employee training during Quality and Compliance Week
- 7 Employee Resource Groups with over 500 participating employees
- 2,400+ hours of mentoring through a mentoring pilot program for Employee Resource Groups
- 60% gender and ethnic diversity on the Board of Directors
- Completed full international commercial launch of Omnipod DASH in Canada
- Increased availability and accessibility by entering markets in Turkey and Australia
- Opened new regional office in Dubai to headquarter Middle East operations
- 97% of Omnipod users would recommend the product to a friend
Governance Achievements
- Established new Supplier Code of Conduct
- Expanded Privacy Office to meet growing needs and comply with global data privacy laws
- Implemented a new privacy management platform
- Conducted a cybersecurity scenario test to evaluate response to external attacks
- 100% of employees in North America completed training and certification to the Code of Business Conduct and Ethics
- Established an Internal Audit function and initiated an internal audit of FCPA practices
Climate Goals & Targets
- Net-zero operations (target year not specified)
- Not disclosed
- Establish ambitious ESG targets in 2022
Environmental Challenges
- Disruptions in global supply chains due to the COVID-19 pandemic
- Increasing presence and sophistication of online security threats
- Waste generation in the medical device industry due to the disposable nature of many products
- Climate change and its potential impacts on business operations
Mitigation Strategies
- Strengthened supply chain reliability through dual and local sourcing
- Integrated cybersecurity and data privacy into product design and operations
- Implemented product takeback programs to divert waste from landfills
- Developed a roadmap for TCFD-aligned reporting on climate-related risks and opportunities
- Improved energy efficiency in facilities and increased use of renewable energy
- Implemented a business continuity program to address business disruptions
Supply Chain Management
Supplier Audits: Systematic quality audits every one to two years for Class A suppliers and every two to three years for Class B suppliers
Responsible Procurement
- Supplier Code of Conduct based on the RBA Code of Conduct
- Dual and in-region sourcing
- Cross-qualified sourcing
- Inventory holding
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Increased use of renewable energy
- Improved energy efficiency
Reporting Standards
Frameworks Used: GRI Standards, SASB Medical Equipment and Supplies Standard, TCFD
Certifications: ISO 13485, ISO 27001 (Omnipod DASH and Omnipod 5), DTSec Cybersecurity Standard for Connected Diabetes Device Security (Omnipod DASH)
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Omnipod 5 (features improved security and reduced device count)
Awards & Recognition
- MSCI ESG rating upgraded to AA
- Named to 2021 MedTech’s Big 100
- Named to Drucker Institute’s Best Managed Companies of 2021
- Ranked #16 on Top 100 Women-Led Businesses in Massachusetts 2021
- Ranked #13 on Boston Business Journal 2021 Middle Market List
- Gold at the PM360 Trailblazer Awards
- Association of Diabetes Care and Education Specialists Bronze Award
- Top 10 Wearable Medical Devices Solution 2021 by MD Tech Review
- Ranked as one of UK’s Best Workplaces 2021
- Ranked as one of UK’s Best Workplaces for Women 2021
- Recognized as a Top Workplace for Salt Lake City and San Diego offices
- Top Workplace Cultural Excellence Award for Remote Work
- Best Equity Effectiveness Plan by the Global Equity Organization
- Above and Beyond Award by Employer Support of the Guard and Reserve
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Resilient Operations
- Sustainable Product Innovation
- People and Communities
Environmental Achievements
- 937 megawatt hours (MWh) of renewable energy generated through on-site solar panels (almost 20% increase over 2021)
- 77% estimated reduction in greenhouse gas (GHG) emissions from Omnipod 5 starter kit packaging redesign (to be launched in 2023)
- ~6 million Pods responsibly disposed of through product takeback programs
- 45% of waste diverted from landfill and incineration (increased from 32% in 2021)
Social Achievements
- Increased representation of U.S. employees who identify as ethnically diverse from 33% in 2021 to 37% in 2022
- Formed eighth Employee Resource Group (ERG), the Asian and Pacific Islander ERG, in 2022
- Created a diversity and inclusion activation in the video game Animal Crossing™: New Horizons
- 27 hours of training per employee, including contractors, on average
Governance Achievements
- 67% gender, racial, and/or ethnic diversity on the Board of Directors
- 96% of top-spend suppliers and 100% of in-scope employees completed Supplier Code of Conduct training
- Revised Code of Business Conduct and Ethics to incorporate a more global approach
Climate Goals & Targets
- Net-zero economy
- Not disclosed
- Not disclosed
Environmental Challenges
- Increased Scope 2 emissions due to expanded production capacity, employees returning to in-office work, and installation of a heated sidewalk
- Increased Scope 1 emissions due to the addition of company cars
- Falling short of the 90% ocean freight target due to air freight use for faster Omnipod 5 delivery
- Increased waste generation due to expanding operations and increased production volumes
Mitigation Strategies
- Altered building occupancy setpoints to save energy and costs
- Continuing to pursue the 90% ocean transport goal in 2023
- Optimizing shipments by shipping full pallets
- Shortening the supply chain by sourcing components locally where possible
- Implementing process improvement plans to increase waste diversion rate
- Expanding component reclaim process for defective parts
Supply Chain Management
Supplier Audits: 21% of in-scope, high-risk supplier facilities received RBA VAP audit reports
Responsible Procurement
- Supplier Code of Conduct (based on RBA Code of Conduct)
- Supplier Code of Conduct training for employees and suppliers
- RBA VAP audit reports review
- Conflict Minerals Policy
Climate-Related Risks & Opportunities
Physical Risks
- Severe weather events
- Chronic changing weather patterns impacting facilities and supply chain
Transition Risks
- Climate-related regulations
- Reputational risk related to business decisions
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI 2021 Standards, SASB Medical Equipment and Supplies Standard, TCFD recommendations
Certifications: ISO 13485 (manufacturing facilities), ISO/IEC 27701:2019 (data privacy), ISO 27001 (information security)
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Redesigned Omnipod 5 starter kit packaging
- Efforts to optimize Pod design to reduce plastic waste
Awards & Recognition
- 2022 Wearable Technologies Honoree (CES Innovation Awards)
- Newsweek's America's Most Responsible Companies
- Top Workplace USA 2022
- Fierce Pharma’s Public Relations Campaign Award
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Customer Centricity
- Customer Safety
- Resilient Operations
- Sustainable Product Innovation
- People and Communities
Environmental Achievements
- Completed projects that will eliminate ~260,000 pounds of plastic and ~46,000 pounds of silicone waste annually from product manufacturing.
- Launched redesigned U.S. Omnipod 5 starter kit packaging, which has a 77% reduced carbon footprint vs. the previous design.
- Generated 758 MWh of renewable energy from solar installation at our Acton, Massachusetts, facility.
- Increased renewable energy generation potential by 802 kW via the completion of a second solar installation at our Acton, Massachusetts, headquarters.
- Increased waste diversion rate from landfill/ incineration by 8% vs. 2022.
Social Achievements
- Launched Omnipod 5 in the U.K. and Germany to help more people with diabetes.
- Expanded the U.S. Financial Assistance Program to reach more customers.
- Vast majority of Omnipod 5 and Omnipod DASH users have a monthly copay of $50 or less.
- Set goals to include underrepresented racial and ethnic populations in U.S. clinical trials for people with type 2 diabetes.
Governance Achievements
- Published our inaugural Human Rights Statement outlining a commitment to respecting human rights within our organization and value chain.
- Facilitated three comprehensive training sessions for global employees and suppliers, focused on the Responsible Business Alliance (RBA) Code of Conduct and forced labor risk identification and mitigation.
Climate Goals & Targets
Environmental Challenges
- Supply chain disruptions
- Microplastic pollution
- Climate change impacts on facilities and supply chain
- Climate-related regulations
- Maintaining product availability and supply chain resiliency for a growing customer base.
Mitigation Strategies
- Diversifying global operations and establishing in-house manufacturing capabilities.
- Optimizing shipments to minimize trips and maximize product availability.
- Expanding solar generation capacity.
- Completing an energy efficiency study to identify energy and cost savings opportunities.
- Developing a reporting and target-setting roadmap to ensure alignment with existing and emerging climate-related regulations and disclosure expectations.
- Developing an ESG addendum for inclusion in the contracts of all new Malaysia-based suppliers.
- Implementing a dual local sourcing strategy and cross-qualifying suppliers to mitigate the risk of impact from downtime.
- Holding inventory in-house and at the supplier to ensure continuity of supply and reduced risk of disruption.
Supply Chain Management
Supplier Audits: 22% of in-scope, high-risk supplier facilities audited via RBA VAP
Responsible Procurement
- RBA Code of Conduct
- ESG addendum for Malaysia-based suppliers
- Supplier quality audits
- Quality agreements
- Supplier training
Climate-Related Risks & Opportunities
Physical Risks
- Severe weather events
- Chronic changing weather patterns impacting material access, production, and shipping
Transition Risks
- Climate-related regulations
- Reputational risk from failure to address climate change
Reporting Standards
Frameworks Used: GRI 2021 Standards, SASB Medical Equipment and Supplies Standard, TCFD recommendations
Certifications: ISO 27001, ISO 27701, ISO 13485
Sustainable Products & Innovation
- Redesigned Omnipod 5 starter kit packaging
- Omnipod GO
Awards & Recognition
- 2024 Newsweek “America’s Most Responsible Companies”
- 2024 Newsweek “America’s Greenest Companies”
- PRIME ISS ESG Corporate rating
- MSCI ESG rating of AA