Climate Change Data

Environmental Metrics

ESG Focus Areas

• Community
• Knowledge
• Economy
• Environment

Environmental Achievements

• Recycled 2.2 tons of paper and 1.4 tons of plastic, saving 59 trees and reducing GHG emissions.
• Saved 80 cubic meters of landfill space by recycling 3.5 tons of recyclables.
• Reduced paper consumption by 7,520 kg and toner consumption by 73%.

Social Achievements

• Conducted blood donation campaigns resulting in 382 donations (168,970 ml).
• Distributed 10,000 food boxes during Ramadan.
• Donated 17 million Saudi Riyals to the Health Fund to combat COVID-19.
• Postponed loan payments for health workers for 3 months.
• Distributed 677 tablets to students in need.
• Supported various charities and associations with 247,584 transactions totaling SAR 13,005,743.48.

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic

Mitigation Strategies

• Implemented internal awareness messages and precautionary measures against COVID-19.
• Distributed precautionary boxes to employees.
• Supported health workers and the community through various initiatives.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Sustainable procurement methods and systems.
• Training and certification for SME suppliers.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: UN Sustainable Development Goals (SDGs)

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• SMEs Best Bank Award from Euromoney

Environmental Metrics

ESG Focus Areas

• Community
• Knowledge
• Economy
• Environment
• Sustainable Finance
• SME Support
• Women Empowerment
• People with Disabilities
• Governance
• Ethics
• Compliance
• Risk Management
• Data Privacy and Security
• Environmental Protection
• Energy Efficiency
• Waste Management
• Financial Inclusion

Environmental Achievements

• Saved 20% of electricity cost in head offices and warehouses
• Reduced electricity consumption by 41.2% in Branch 234
• Total plastic and paper recycled 5,050 Kg
• Saved 35,315 gallons of water, 85.7 trees, 11.6 cubic meters of landfill, 20.18 tons of CO2, and 20,180 kW of energy by recycling 5,045 Kg of materials

Social Achievements

• 7.45% growth in female employees since 2015, reaching 27.3% of the total workforce
• Certified as the Best Place to Work for Women in Saudi Arabia in 2021
• Hired 19 new employees with disabilities
• 7 accessible branches for People with Disabilities (PWDs)
• Donation accounts: 410,954 transactions to the amount of SAR 15.7 Mn
• 20 social responsibility programs in 30 cities
• 395 volunteers contributed a total of 811 volunteering hours
• Over SAR 48 Mn total donations and philanthropy
• Ranked number one in number of entities and volume of loans granted to SMEs through KAFLAH
• 20% improvement in Net Promoter Score (NPS) compared to last year

Governance Achievements

• Successfully closed its inaugural USD 750 Mn. Additional Tier 1 (AT1) Sustainability Sukuk, making it the first sustainable AT1 Sukuk globally
• Established a Business Initiatives and Enablers Development Center (BIED) to support Vision 2030
• Integrated ESG-related targets in senior Executive KPIs
• Integrated all ESG operations and objectives into the Bank’s risk assessment process
• Published its debut Sustainable Finance Framework

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions due to COVID-19 pandemic
• Cybersecurity threats
• Maintaining high approval rate for SME loans
• Balancing environmental sustainability with commercial viability

Mitigation Strategies

• Provided easy financing solutions to SMEs
• Implemented internal and external cloud computing
• Developed robust AML and CTF policies and procedures
• Advised SMEs on developing robust business plans
• Implemented a Vendor Management Policy
• Aligned all members and departments within the Bank to contribute and support CSR progress and initiatives

Supply Chain Management

Responsible Procurement

• Vendor Management Policy
• Code of Conduct
• Focus on local and SME suppliers
• Environmental and social reviews of suppliers

Climate-Related Risks & Opportunities

Opportunities

• Green and Renewable Banking initiatives

Reporting Standards

Frameworks Used: ISO 26000, AA1000, GRI, UN Global Compact

Certifications: Cybersecurity ISO/IEC 27001:2013, PCI DSS, ISO business continuity. ISO22301:2019, TMMI Level 4

UN Sustainable Development Goals

• Goal 1
• Goal 2
• Goal 3
• Goal 4
• Goal 5
• Goal 7
• Goal 8
• Goal 9
• Goal 11
• Goal 13

Bukra strategy directly contributes to these goals

Sustainable Products & Innovation

• Green and Renewable Banking offering
• Sustainability Sukuk

Awards & Recognition

• Outstanding Performance Award and award for Best Small and Medium Enterprises Bank by Euromoney
• Gulf Sustainability Award for the ‘Best Sustainable Education Program’
• Outstanding Winner Award for Customer Excellence, Mohammed bin Rashid Al Maktoum Business Award
• Mohammed bin Rashid Award for Customer Excellence
• Best Bank for SMEs in the Middle East 2021 by Euromoney and AsiaMoney
• Best Islamic Equity Fund 2021 by the Global Islamic Finance Awards (GIFA)
• Mowaamah Golden Certificate for commitment to applying best practice and creating an enabling environment for employees and clients with disabilities
• Guinness World Records Certificate for longest line of solar-powered streetlights

Environmental Metrics

ESG Focus Areas

• Sustainable Finance
• Supporting SMEs
• Digitalization
• Environmental Stewardship
• Employee Wellbeing
• Community Support
• Governance, Ethics and Compliance

Environmental Achievements

• Reduced energy consumption by 8.8% in head offices and warehouses.
• Recycled 98,000 kg of plastic and paper.
• Implemented a new Building Management System (BMS) in 13 branches, with plans to upgrade 21 more.
• Launched an ambitious program to plant 4 million trees over the next decade.
• Collaborated with Restart LLC to establish the longest line of solar-powered streetlights in the world.

Social Achievements

• Ranked number one in the number of entities and volume of loans granted to SMEs through Kafalah (for the fifth year in a row).
• Expanded SME support with 45 dedicated SME centers.
• Provided over SAR 8 billion in financing facilities for SMEs.
• Improved Net Promoter Score (NPS) by 13% year-on-year.
• Trained over 5,050 employees on serving persons with disabilities.
• Equipped 37 branches for PWD clients, with plans to upgrade all branches.
• Donated over SAR 48 million in donations and philanthropy.
• Implemented 20 social responsibility programs in 30 cities.
• Launched the Token Junior Banking program for children and adolescents.

Governance Achievements

• Published inaugural Sustainable Finance Framework.
• Successfully issued a USD 750 million AT1 Sustainability Sukuk (a world-first).
• Awarded ISO 26000 Social Responsibility certification.
• Implemented 11 new policies, 6 Committee charters, and 112 new governance procedures.

Climate Goals & Targets

Environmental Challenges

• Cyberattacks
• Maintaining data privacy and security in a digitalized environment.
• Meeting the evolving needs of customers in the digital era.
• Addressing the challenges of climate change and environmental sustainability.

Mitigation Strategies

• Restructured cybersecurity processes and established a robust cyber threat intelligence practice.
• Implemented a comprehensive data protection impact assessment and updated privacy policy.
• Continuously invested in performance improvement tools and resources for digital platforms.
• Implemented ongoing initiatives to reduce energy consumption and increase energy efficiency.
• Implemented water, waste, and emissions management initiatives.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Vendor Manual for Banking Procurement, Code of Conduct for vendors, focus on local and SME suppliers

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI

Certifications: ISO 26000

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Goal 1 (No Poverty), Goal 2 (Zero Hunger), Goal 3 (Good Health and Well-being), Goal 4 (Quality Education), Goal 5 (Gender Equality), Goal 7 (Affordable and Clean Energy), Goal 8 (Decent Work and Economic Growth), Goal 9 (Industry, Innovation and Infrastructure), Goal 10 (Reduced Inequalities), Goal 11 (Sustainable Cities and Communities), Goal 12 (Responsible Consumption and Production), Goal 13 (Climate Action)

Riyad Bank's initiatives contribute to these goals through various programs and activities detailed in the report.

Sustainable Products & Innovation

• USD 750 million AT1 Sustainability Sukuk

Awards & Recognition

• Best Private Banking of the Year, Best Coaching and Mentoring Initiative, Best Annual Report, Excellence in CSR in the Financial Sector, Outstanding Contribution to SMEs, Best Bank for SME Banking, Best Bank for Digital Solutions, and others.