Climate Change Data

Environmental Metrics

ESG Focus Areas

• Governance
• People
• Products
• Operations

Environmental Achievements

• Not disclosed

Social Achievements

• Established a Diversity & Inclusion Council to advise executive leadership.
• Implemented objective standards-based interviewing for fair treatment in recruiting.
• Ensured fair and equal pay regardless of gender, race, or other characteristics.
• Provided regular training on discrimination and harassment prevention.
• Provided reasonable accommodation for religious observances and disabilities.
• Regularly analyzed employment practices to ensure freedom from discrimination or bias.
• Promoted technology careers at college events engaging with diversity groups.
• Conducted outreach to promote STEM education for women, veterans, and minorities.

Governance Achievements

• Maintained a high ethical standard and strong governance.
• Implemented annual employee certification and training for the Employee Code of Business Conduct and Ethics.
• Established a process for reviewing allegations of misconduct by a Compliance Officer.
• Nominating and Governance Committee oversees ESG work and reports quarterly to the Board.

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Vendor Code of Conduct setting ethical, social, labor, health, safety, and environmental expectations.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Climate Change
• Data Protection and Privacy
• Diversity, Equity and Inclusion (DEI)
• Talent Attraction and Retention
• Network Reliability and Resilience
• Employee Health and Safety
• Labor Practices and Competitive Behavior
• Supply Chain Management

Environmental Achievements

• Reduced GHG Scope 3 emissions from 1103.2 metric tons in 2021 to 243.5 metric tons in 2022
• Reduced Scope 1 emissions from 597.5 metric tons in 2021 to 343.8 metric tons in 2022
• Reduced carbon footprint and overall square footage by over 33% in 2022
• Reduced water usage year over year
• Contract Lifecycle Management system saved thousands of pounds of wood, water, carbon, and waste (6,886 lb wood, 20,275 gal water, 16,163 lb carbon, 1,118 lb waste)

Social Achievements

• 100% of employees completed mandatory Code of Conduct training in 2022
• 100% of employees completed anti-bribery and corruption training in 2022
• Provided over 800 hours in employee training in 2022
• Offered unlimited flex time off to employees effective 2022
• Maintained a 95% overall customer satisfaction rating in 2022
• Employee diversity: 39% female, Executive Management: 25% female

Governance Achievements

• Established policies in climate, human rights, and other areas
• Implemented an Environmental Management System (EMS)
• Maintained SOC 2 Type II Compliance
• No data losses or breaches in 2022
• No ethics complaints received in 2022
• No political activity or lobbying in 2022

Climate Goals & Targets

Environmental Challenges

• Increasing competition to attract and retain strong people for highly skilled positions
• Climate change impacts on supply chain, operations, employees, and customers
• Maintaining high ethical standards across the supply chain

Mitigation Strategies

• Strategic recruitment, competitive compensation and benefits, and a safe work environment to attract talent
• Environmental Management System (EMS) to manage, mitigate risks, and ensure compliance across business activities
• Vendor Code of Conduct to ensure ethical requirements are met by suppliers
• Supplier audits conducted annually

Supply Chain Management

Supplier Audits: Annually

Responsible Procurement

• Vendor Code of Conduct
• Supplier Diversity Policy
• Conflict Minerals Policy

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: SASB Standard, TCFD recommendations

Certifications: SOC 2 Type II

Environmental Metrics

ESG Focus Areas

• Climate Change
• Data Protection and Privacy
• Diversity, Equity, and Inclusion (DEI)
• Talent attraction and Retention
• Network reliability and resilience
• Employee health and safety
• Labor practices and Competitive behavior
• Supply chain Management

Environmental Achievements

• Reduced carbon footprint by 26% in 2023, anticipating a further 45% reduction in 2024
• Reduced Scope 3 emissions year over year
• Recycled over five times the normal average of equipment parts and particles in 2023
• Decreased water usage year over year
• Implemented a program to recycle all equipment parts and particles
• Reduced transportation emissions by standardizing GPS capabilities in fleet vehicles and utilizing flex-fuel vehicles

Social Achievements

• 100% of employees completed mandatory Code of Conduct training in 2023
• No ethics complaints received in 2023
• 100% of employees completed anti-bribery and corruption training in 2023
• Provided over 2,000 hours in employee training in 2023
• Offered unlimited flex time off effective in 2023
• Maintained a 95% overall customer satisfaction rating in 2023 across six key factors

Governance Achievements

• Board of Directors maintains high standards for company management, employees, officers, and directors
• Nominating and Governance Committee oversees Spok’s ESG matters and works closely with management-level ESG committee
• ESG Committee consists of a cross-functional team focusing on core ESG pillars
• Maintained SOC 2 Type II Compliance in 2023

Climate Goals & Targets

Environmental Challenges

• Lack of electric vehicle (EV) models suitable for commercial operations poses a challenge to Spok for fleet electrification
• Data quality continues to evolve, limiting some disclosures

Mitigation Strategies

• Transitioning fleet to flex-fuel vehicles to reduce greenhouse gas emissions
• Continuously improving methodologies and data quality

Supply Chain Management

Supplier Audits: Annual

Responsible Procurement

• Vendor Code of Conduct
• Vendor Diversity Policy

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather

Transition Risks

• Potential market and policy changes

Opportunities

• Reducing own emissions and building resilience through helping other businesses and communities to adapt to climate change

Reporting Standards

Frameworks Used: SASB Standard, TCFD recommendations

Certifications: Fitwel Viral Response Certification (Headquarters building)