Hudson's Bay Company
Climate Impact & Sustainability Data (2020)
Reporting Period: 2020
Environmental Metrics
Total Carbon Emissions:54,188 tCO2e
ESG Focus Areas
- Diversity, Equity, and Inclusion (DE&I)
- Ethical Sourcing
- Sustainable Products
- Operational Footprint (Waste Reduction, GHG Emissions)
- Community Support
- Mental Health
Environmental Achievements
- 18% reduction in greenhouse gas (GHG) emissions from the previous year
- 52% waste diversion rate (lower than 2019 due to pandemic)
- Launched eco-friendly gift card program using FSC-certified materials and Green-e certified electricity
- Introduced Kode eco brand with sustainable materials and processes
Social Achievements
- Created four new employee resource groups (ERGs)
- 66,650 hours of associate e-learning completed
- Hudson’s Bay Foundation committed $1.5 million over three years to womenmind (CAMH program)
- $2.6 million granted to charities by Hudson’s Bay Foundation, including $500,000 to Kids Help Phone and Food Banks Canada for COVID-19 relief
- Partnership with INLAND showcasing Canadian and BIPOC designers and brands
- 166 brands carried with at least one sustainable attribute
- $100,000 donation to Black Health Alliance
- More than 30 associates volunteered as crisis text line responders for Kids Help Phone
- Donated more than 2,000 units of cookware, tableware, towels, and bed linens to the City of Toronto’s Rapid Rehousing Shelter Project
Governance Achievements
- Established a senior DE&I leadership role and a Diversity & Inclusion Committee
- All associates required to uphold ethical principles in HBC Code of Conduct and participate in annual compliance training
- 255 factories audited under Social Compliance Program
Climate Goals & Targets
Short-term Goals:
- 60% waste diversion target for 2021
- All associates to participate in Indigenous cultural awareness training by December 2021
Environmental Challenges
- COVID-19 pandemic impacting operations, resulting in store closures and reduced waste volumes
- Supply chain disruptions due to the pandemic
- Need to improve waste diversion rate
Mitigation Strategies
- Accelerated digital business strategy
- Provided financial and in-kind support to associates and communities
- Aligned with health and safety guidelines during the pandemic
- Extended timelines for audits and created a more flexible process for submitting documents
- Set a 60% waste diversion target for 2021
Supply Chain Management
Supplier Audits: 255 factories audited
Responsible Procurement
- Supplier Code of Conduct based on UN Human Rights Declaration, ILO core conventions, UN Framework on Business and Human Rights, and amfori BSCI Code of Conduct
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: amfori BSCI
Sustainable Products & Innovation
- Kode eco brand