Crayon Group Holding ASA
Climate Impact & Sustainability Data (2021, 2022, 2023)
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Diversity, Equity, and Inclusion
- Greenhouse Gas (GHG) Emissions Reduction (Net Zero)
- ESG Product Development
Environmental Achievements
- Launched Environmental Policy
- Achieved BREEAM-Nor Excellent rating for new HQ
- 44% of Crayon’s waste is being recycled (UK data)
- 99% of Crayon team members completed environmental training in 2021
Social Achievements
- Employee turnover of 1.7% in 2021
- 46,290 hours of employee training in 2021
- $111,116 donated to charities
- 1,450 hours volunteered
- Increased proportion of employees with disabilities in Singapore to 8%
Governance Achievements
- Established an independent ESG board committee
- Expanded Audit committee to Audit and Risk committee
- Hired experienced global integrity, risk, and compliance personnel
- Launched global Integrity Policy
- Achieved global ISO 27001 and ISO 27701 certifications
Climate Goals & Targets
- Reduce GHG emissions by at least 40% by 2030 (to be updated after SBTi validation)
- Leader in ESG products and services by 2027
- Achieve net zero emissions before 2050
- Launch enhanced management and talent training programs and align global policies and benefits by 2024
- Complete SBTi validation process by 2024
- External verification of ESG Report by 2024
- Start measurement and establish global voluntary reporting of diversity metrics beyond gender by 2024
- Set further ambitious diversity targets based on voluntary reporting by 2024
- Incorporate new policies, full sustainable device management, and Green IT service offerings by 2023
- Capture data related to supply chain action for reporting and target-setting and pilot supplier diversity programs by 2024
- Sustainability and privacy by design for product portfolio by 2024
- Leader in Sustainable FinOps by 2025
- Move data centers to the cloud by 2025
- Increase global volunteerism to 40% of employee base, increase funds raised by 100%, and increase volunteer hours by 50% by 2025
- Create a global partner dialogue process by 2025
- ESG Innovation funded projects deliver significant market success by 2025
- Increase Employee Feedback survey score by 0.5 percentage points and increase global participation rate from 61% to 85% by 2023
- Give employees a comprehensive overview of internal career and development paths by 2023
- Achieve global ISO 14001 certification for 50+ entities by 2022
- Complete 100% unconscious bias training by 2022
- Achieve external DEI certification by 2022
- Market entry with sustainability products and services by 2023
- Implement centralized third-party risk management process and tools by 2023
- Ensure security and privacy framework supports Crayon’s growth, deepen collaboration with Cybersecurity Services Unit, and recertify ISO 27001 and ISO 27701 for 50+ entities by 2023
Environmental Challenges
- Global GHG emissions reduction
- Supply chain sustainability
- Data collection limitations across global operations
- Increasing global participation rate in employee feedback survey
Mitigation Strategies
- Engaged Cemasys for global carbon reporting
- Committed to SBTi validation process by 2024
- Set internal target to reduce GHG emissions by at least 40% by 2030
- Implementing ISO 14001 Environmental Management System
- Developing centralized third-party risk management system
- Implementing initiatives to improve employee feedback survey participation
Supply Chain Management
Responsible Procurement
- Partner Integrity Crayon Policy 2021
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events (floods, storms, extreme heat)
- Physical damage to buildings and assets
- Operational shutdowns
Transition Risks
- Regulatory changes
- Increased energy prices
- Supply chain disruptions
Opportunities
- Assisting companies with carbon reduction strategies
- Developing new ESG products and services
Reporting Standards
Frameworks Used: GRI, World Economic Forum Reporting Framework, SASB, UNGC, TCFD
Certifications: ISO 14001 (target 2022), ISO 27001, ISO 27701, ISO 37001 (target 2022)
UN Sustainable Development Goals
- Goal 7 (Affordable and Clean Energy)
- Goal 8 (Decent Work and Economic Growth)
- Goal 13 (Climate Action)
- Goal 17 (Partnerships for the Goals)
- Goal 3 (Good Health and Well-being)
- Goal 10 (Reduced Inequalities)
Crayon's initiatives contribute to these goals through various programs and commitments outlined in the report.
Sustainable Products & Innovation
- Sustainable FinOps service
Awards & Recognition
- Enabling Silver Mark Award (Singapore)
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- People
- Planet
- Prosperity
- Governance
Environmental Achievements
- Achieved global ISO 14001 Environmental Management System certification for 50+ entities.
- Opened new eco-friendly headquarters in Oslo meeting BREEAM NOR Excellent standards.
Social Achievements
- 100% completion of unconscious bias training.
- Launched Crayon Cares employee volunteering program.
- Employee survey score at an all-time high of 4.2 out of 5.0.
- Global retention rate of 94.5%.
Governance Achievements
- Implemented a centralized third-party risk management process.
- Strengthened ESG products and services.
Climate Goals & Targets
- Become a recognized leader in ESG products and services by 2027.
- Reduce GHG emissions by at least 40% by 2030.
- Establish a Supply Chain Integrity Partnership program by 2025.
- Become a recognized leader in Sustainable FinOps by 2025.
- 40% women in the workforce by 2027.
- Complete SBTi validation process by 2024.
- Establish a Security and Privacy Partnership program by 2024.
- 85% global participation rate of the employee feedback survey by 2023.
Environmental Challenges
- Reducing GHG emissions by at least 40% by 2030.
- Increasing the diversity of the employee base.
Mitigation Strategies
- Enlisted Cemasys to track global GHG emissions.
- Committed to setting near-term companywide emission reduction targets in line with SBTi by 2024.
- Implementing inclusive hiring process, inclusive leadership trainings, and a global Diversity & Inclusion Training Series.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Assessing and verifying the governance maturity of partners and suppliers.
- Ensuring compliance with international sanctions and integrity standards.
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Development of energy-efficient products and services.
Reporting Standards
Frameworks Used: GRI, SASB, WEF, UNGC, TCFD
Certifications: ISO 14001, ISO 27001, ISO 27701, TISAX (Germany), Cyber Essentials Plus (UK)
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- SDG 5: Gender equality
- SDG 8: Decent work and economic growth
- SDG 13: Climate action
- SDG 17: Partnerships for the goals
Crayon's initiatives contribute to these goals through various programs and commitments.
Sustainable Products & Innovation
- Green ops solution for assessing CO2 impact.
- AI solutions for measuring reforestation success.
Awards & Recognition
- CRN Channel Distributor award
- ARN Distributor Innovation award
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Launched a global sustainable device management program to purchase more environmentally friendly equipment for employees, practicing circular economy principles.
- Combined Scope 1, 2, and 3 greenhouse gas emissions were 17,793 tons of CO2 in 2023.
Social Achievements
- Workforce grew by 16.65% in 2023 compared to 2022.
- Cultivated a culture of diversity, equity, and inclusion, with 65 nationalities represented and women occupying 32% of all roles.
- Donated US$106,012 to various charities worldwide.
- Almost half of employees volunteered to support local communities.
Governance Achievements
- Achieved group-wide ISO 37001 certification in 2023 for anti-bribery risk management.
- Maintained strong privacy and security culture, with relevant certifications.
- Embedded responsible AI guidelines into all AI projects.
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Implement sustainable device management program at remaining sites in 2024.
Environmental Challenges
- Data constraints in reporting environmental metrics outside the Nordics.
- Challenges in achieving gender equity, particularly at the executive management level.
- Perennial shortage of women entering technology careers.
Mitigation Strategies
- Implementing a multi-year project to evaluate and standardize remuneration to address pay equity concerns.
- Expanding the internal Female Leadership Program.
- Focusing on intersectionality between merit and DEI in promotions.
- Improving data collection methods for environmental metrics.
Supply Chain Management
Supplier Audits: 117 human rights risk assessments initiated in 2023
Responsible Procurement
- Crayon Partner Integrity Policy
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Development of energy-efficient products and services facilitating the green transition.
Reporting Standards
Frameworks Used: GRI, SASB, TCFD, UNGC
Certifications: ISO 14001, ISO 37001, ISO 27001, ISO 27701
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Goal 8 (Decent Work and Economic Growth)
- Goal 10 (Reduced Inequalities)
- Goal 13 (Climate Action)
Crayon's initiatives contribute to these goals through job creation, diversity and inclusion programs, and environmental initiatives.
Sustainable Products & Innovation
- Data-driven solutions for GHG emissions reductions, cloud migration services.
Awards & Recognition
- Gartner Magic Quadrant for SAM Services Leader
- CRN Australia Impact Awards Distributor for Social Good
- Global Diversity and Inclusion Employer of the Year
- Social Impact Award Winner by CRN
- Category 3 performer on PwC’s 2023 Climate Index