Black Pearl Group Limited
Climate Impact & Sustainability Data (2021-04 to 2022-09, 2024-10-01 to 2024-12-31)
Reporting Period: 2021-04 to 2022-09
Environmental Metrics
Climate Goals & Targets
Environmental Challenges
- Dependence on third party service providers such as Google and Microsoft
- Security breaches and unauthorized access to customer data
- Strategic Acquisition Risk
- Refinancing Risk
- Inability to protect intellectual property rights
- Employee attraction and retention
- Real or perceived errors, failures, defects, or bugs
Mitigation Strategies
- Systems, processes and experts to ensure technology is up-to-date with changes by third-party providers; diversification of customer base; R&D to improve features and functionality; acquisition strategy to diversify platforms.
- Top-tier cloud technology services; ISO 27001 and SOC II certified data centers; 'Tag and Release' policy for Black Pearl Mail to minimize data retention.
- Thorough technical, financial, and legal due diligence process; Acquisition Strategy.
- NZX listing to enhance ability to raise capital; two-tranche repayment structure of Promissory Note.
- Employment contracts and contracts for independent contractors and consultants; NZX listing to increase branding and recognition; Acquisition Strategy to incorporate new technologies.
- Acquisition Strategy to procure talent; competitive salary and employment packages; motivating work environment.
- Multiple phases of testing before commercial release; comprehensive customer support.
Supply Chain Management
Climate-Related Risks & Opportunities
Awards & Recognition
- Bronze in the Business to Business Services category at the American Business Awards®
Reporting Period: 2024-10-01 to 2024-12-31
Environmental Metrics
Climate Goals & Targets
Medium-term Goals:
- Scale to $100 million ARR
Short-term Goals:
- Reach $20 million ARR within 10-15 months
Environmental Challenges
- High churn rate in Pearl Diver.
- Disproportionate consumption of support resources by lower-value customers.
- Higher supply costs associated with lower-value customers.
- Lag between subscription revenue recognition and ARR growth.
Mitigation Strategies
- Major evolution of Pearl Diver, introducing new data sets and refining the ideal customer profile (ICP).
- Transitioning customers to higher-value features of Pearl Diver.
- Replacing previous data supplier to reduce supply costs.
- Reducing technical and support service levels for customers who choose not to migrate.
- Initiatives implemented to address the lag between subscription revenue recognition and ARR growth.