Huazhu Group Limited
Climate Impact & Sustainability Data (2020)
Reporting Period: 2020
Environmental Metrics
Total Carbon Emissions:256,399.08 tCO2e
Scope 1 Emissions:26,624.61 tCO2e
Scope 2 Emissions:230,066.30 tCO2e
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:117,514.56 tce
Water Consumption:5,316,102.07 tons
Waste Generated:Not disclosed
Carbon Intensity:Not disclosed
ESG Focus Areas
- Customer Experience
- Employee Well-being
- Environmental Management
- Corporate Governance
- Community Engagement
Environmental Achievements
- Reduced water consumption through various measures in owned and franchised hotels.
- Achieved paperless operation at JI Hotels and 87.78% paperless conversion rate across the Group.
- Implemented stricter disinfection standards in hotels during the pandemic.
Social Achievements
- Launched “Golden Moments” learning platform showcasing exceptional service cases.
- Implemented “4 Cleaning Steps+1” standard and training videos for hygiene.
- Employee engagement rate reached 77%.
Governance Achievements
- Formulated and issued the Anti-Fraud Policy.
- 100% whistleblowing feedback rate.
- 25% female representation on the board.
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Promote environmental management standard certification in more hotels.
Short-term Goals:
- Not disclosed
Environmental Challenges
- Pandemic impact on operations and franchisees.
- Maintaining high service standards across diverse hotel brands.
- Managing risks across a large and geographically dispersed operation.
Mitigation Strategies
- Provided emergency low-interest loans and fee exemptions to franchisees.
- Implemented stricter hygiene and safety protocols during the pandemic.
- Strengthened risk management systems and conducted regular audits.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Hierarchical supplier management, supply chain risk assessments, and encouragement of ISO certifications.
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI Standards
Certifications: ISO 14001 (legacy DH hotels), ISO 50001 (legacy DH hotels), Two-Star Green Building certification (Jiangqiao headquarters)
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- 2019 CIO 100 Award