Climate Change Data

Environmental Metrics

ESG Focus Areas

• Climate change
• Biodiversity
• People Development
• Sustainable Value Chain Management
• Good Corporate Governance
• Responsible Business Culture

Environmental Achievements

• Achieved 65% reduction in energy intensity for Minor Hotels (Baseline 2016), exceeding the 20% target.
• Achieved 75% reduction in carbon dioxide emission intensity for Minor Hotels (Baseline 2016), exceeding the 20% target.
• Achieved 70% reduction in water intensity for Minor Hotels (Baseline 2016), exceeding the 20% target.
• Reduced organic waste to landfill intensity for Minor Hotels by 25% (Baseline 2021).
• Reduced single-use plastic by 25% (Baseline 2018) in Thailand and Indian Ocean.
• 94% of nature-based hotels engaged in long-term conservation projects, protecting 84 IUCN Red List species.

Social Achievements

• 51% of management level positions filled with internal candidates, exceeding the 50% target.
• Developed and supported over 478,000 people through initiatives in education, health, well-being, and crisis response.
• Achieved an 81% employee engagement score, up from 75% in 2021.
• Launched Human Rights online training in Thailand, to be expanded globally in 2023.
• Minor Food’s Franchise Conference 2022 engaged over 300 franchise partners.

Governance Achievements

• Maintained an “Excellent” CG scoring by the Thai Institute of Directors Association for the 10th consecutive year.
• 100% of employees trained on anti-corruption and Company Code of Conduct.
• Established a dedicated cybersecurity team.

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions due to geopolitical and economic situations.
• Increased single-use plastic usage due to higher takeaway and delivery orders.
• 40% of assessed properties located in extremely high- and high-water stress areas.
• COVID-19 impact disrupting flows and retention of Minor Corporate University students.

Mitigation Strategies

• Supply chain management integration to enhance stability and efficiency.
• Exploring environmental-friendly alternatives to reduce single-use plastic.
• Quarterly water-stress management workshops with pilot hotels.
• Restructuring of The Pizza Company delivery functions to be under Minor’s operational control.
• Continued efforts to improve the Minor Corporate University program.

Supply Chain Management

Supplier Audits: 94% of identified high-risk suppliers audited in 2022

Responsible Procurement

• Business Partners Code of Conduct
• Sustainable sourcing of materials
• Blockchain technology for procure-to-pay

Climate-Related Risks & Opportunities

Physical Risks

• Inland flood
• Tropical cyclones and windstorms
• Lightning
• Coastal flood

Transition Risks

• Increasing carbon price
• Change in electricity price

Opportunities

• Cost savings from government incentives
• Lower electricity costs from renewable energy
• Launch of low-carbon products and services
• Improved reputation

Reporting Standards

Frameworks Used: GRI Standards 2021, TCFD

Certifications: ISO 14001, ISO 50001, BREEAM, LEED, Green Key - Eco Label, Green Growth 2050, Eco-rating Certification, Ecotourism Kenya, ISO 22000, HACCP

Third-party Assurance: LRQA (Thailand) Limited

UN Sustainable Development Goals

• Goal 7 (Affordable and clean energy)
• Goal 12 (Responsible consumption and production)
• Goal 13 (Climate action)
• Goal 8 (Decent work and economic growth)
• Goal 4 (Quality education)
• Goal 3 (Good health and well-being)
• Goal 15 (Life on land)
• Goal 14 (Life below water)

Minor's initiatives contribute to these goals through various programs and practices.

Sustainable Products & Innovation

• Sustainable and healthy menu offerings
• Electric bikes for 1112 Delivery
• Solar rooftop and electric vehicle charging stations at Burger King flagship store

Awards & Recognition

• Included in Dow Jones Sustainability Emerging Markets Index (9th consecutive year)
• Sustainability Yearbook Member
• MSCI ESG Rating of AA
• Included in FTSE4Good Index Series (7th consecutive year)
• Highly Commended Sustainability Award 2022 (The Stock Exchange of Thailand)
• Included in the List of Thailand Sustainability Investment (8th consecutive year)
• Sustainability Disclosure Award 2022 (Thaipat Institute)
• Excellent CG Scoring (10th consecutive year)
• AMCHAM Thailand’s CSR Excellence Award – Platinum Status
• Outstanding Sustainability Model Organization in the Thai Capital Market for Empowerment of Persons with Disabilities
• First Runner-up for “Future Food for Sustainability” Award (Minor Food)

Environmental Metrics

ESG Focus Areas

• Climate Change
• Biodiversity
• Water Management
• Waste Management
• Human Rights
• Employee Development
• Community Engagement
• Supply Chain Sustainability
• Corporate Governance

Environmental Achievements

• Reduced single-use plastics by 61% (vs. 2018 baseline)
• Reduced organic waste to landfill intensity by over 27% (vs. 2021 baseline)
• Reduced water withdrawal intensity by 4% (vs. 2022 baseline)
• All hotels and resorts in 9 European countries consumed 100% clean electricity in 2023
• Increased the number of IUCN Red List species protected through initiatives to 93 (from 82 in 2022)

Social Achievements

• 51% of Minor Corporate University (MCU) program graduates returned to work with the organization (vs. 50% target)
• Over 712,000 individuals impacted globally through CSR initiatives since 2022
• Supported over 380 people with disabilities with employment opportunities
• Achieved an Employee Engagement Survey (EES) score of 85% (vs. 82% target)

Governance Achievements

• Maintained an “Excellent” CG Scoring by the Thai Institute of Directors Association for the 11th consecutive year
• 100% of identified high-risk suppliers audited and developed
• Addressed all 64 cases reported through whistleblower channels

Climate Goals & Targets

Environmental Challenges

• Rapid expansion straining the management talent pipeline, resulting in a lower than target internal promotion rate (44% vs. 50%)
• Overall increase in energy and greenhouse gas emissions intensities compared to 2019 baseline due to growth in resort-based properties
• Supply chain disruptions due to climate events (floods, droughts)
• Difficulty in acquiring product greenhouse gas emissions data from suppliers

Mitigation Strategies

• Tapping into local talent pools to build a more diverse workforce
• Implementing energy efficiency programs, electrification, on-site energy generation, and renewable energy procurement to reduce emissions
• Conducting a detailed analysis of Scope 3 emissions in 2024 to identify improvement opportunities and expand supplier engagement
• Engaging with key protein suppliers to share Net Zero commitment and acquire emissions data
• Developing Business Continuity and Disaster Recovery Plans for acute climate events (flash floods, heatwaves, wildfires)

Supply Chain Management

Supplier Audits: 57 suppliers audited in 2023 (including 17 new high-risk and 6 medium-risk suppliers)

Responsible Procurement

• Sustainability expectations for suppliers
• Supplier capability building
• Prioritization of certified products
• Sustainable alternatives
• Local sourcing

Climate-Related Risks & Opportunities

Physical Risks

• Flash floods
• Heatwaves
• Wildfires

Transition Risks

• New environmental laws and regulations
• Carbon pricing
• Regulations on single-use plastics

Opportunities

• Government incentives for carbon reduction
• Sustainability-linked loans and bonds
• Attracting eco-conscious customers

Reporting Standards

Frameworks Used: GRI Standards 2021, ESRS

Third-party Assurance: LRQA (Thailand) Limited

Sustainable Products & Innovation

• New sustainable or healthy menus across Minor Food brands
• Sustainable packaging solutions
• Cage-free eggs initiative

Awards & Recognition

• S&P Global’s Sustainability Yearbook 2024 (Top 10% ESG Scores)
• FTSE4Good Index Series
• MSCI ESG Rating of AA
• Best Sustainability-Linked Loan Hospitality (Thailand)
• Highly Commended Sustainable Finance Deal (Southeast Asia)
• Sustainability Disclosure Award 2023
• Excellent CG Scoring (Thai Institute of Directors Association)