IHH Healthcare Berhad
Climate Impact & Sustainability Data (2022)
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:236,734.45 tCO2e/year (Scope 1 and 2)
Scope 1 Emissions:55,463.35 tCO2e/year
Scope 2 Emissions:181,271.10 tCO2e/year
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:1,937.88 TJ/year
Water Consumption:3,012.69 ML/year
Waste Generated:4,578.89 tons/year
Carbon Intensity:0.13 tCO2e per patient bed-day
ESG Focus Areas
- Patients
- People
- Public
- Planet
Environmental Achievements
- 42% reduction of single-use virgin plastic in non-clinical areas in Singapore
- 100% reduction of single-use plastic water bottles in Malaysia
- First healthcare provider to join the World Wide Fund for Nature Plastic ACTion (WWF PACT) initiative
Social Achievements
- Overall Employee Engagement Survey score increased by 3% since 2020
- Developed diversity and inclusion strategy and action plans in all markets
- Launched flagship Group-wide Nursing Leadership programme
- 100 Patient Care Associates were hired to support nursing teams in Singapore
- Named as one of Forbes’ World’s Best Employers
Governance Achievements
- 89% of IHH Healthcare employees completed Anti-Bribery and Corruption (ABC) training in 2022.
Climate Goals & Targets
Long-term Goals:
- Achieve Net-Zero emissions by 2050
Medium-term Goals:
- Strategise Scope 3 carbon accounting by 2023
- Be SBTi (Science Based Target Initiative) ready by 2025
- Achieve 50:50 male to female ratio in leadership roles by 2025
- Increase global nursing talent pool by 10% by 2025
Short-term Goals:
- Cap Scope 1 and 2 emissions at 2022 baseline by 2025
- Reduce year-on-year Scope 1 and 2 carbon intensity per patient bed-day
- Reduce single-use virgin plastic by 90% in non-clinical areas in Malaysia and Singapore by 2023
- Achieve 90% of value-driven outcomes (VDO) at or above international benchmarks by 2025
- Billing estimates to be 90% accurate in core markets by 2025
- Admission for A&E cases to be within 1 hour of doctors’ instructions in core markets by 2025
- Be in top quartile in Net Promoter Score (NPS) in core markets by 2025
Environmental Challenges
- Shortage of healthcare practitioners
- Growing cybersecurity risks
- Antimicrobial resistance
- Climate change impacts on human health
Mitigation Strategies
- Boosting recruitment campaigns
- Strengthening internal talent pipeline
- Enhancing employee experience
- Stringent safeguards to secure data privacy and bolster security
- Antimicrobial Stewardship Programme
- Energy management initiatives (reducing energy intensity, using renewable energy)
- Waste management initiatives (reducing single-use plastics)
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
Transition Risks
- Not disclosed
Opportunities
- Development of energy-efficient products and services
Reporting Standards
Frameworks Used: GRI Universal Standards 2021
Certifications: LEED Gold (Acibadem Atasehir Hospital)
Third-party Assurance: TÜV SÜD PSB Pte Ltd (limited assurance for Scope 1 and 2 emissions for two Singapore hospitals)
UN Sustainable Development Goals
- SDG 3
- SDG 5
- SDG 8
- SDG 9
- SDG 12
- SDG 13
- SDG 16
- SDG 17
The report details how various initiatives contribute to these goals.
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Forbes’ World’s Best Employers 2022
- Platinum Award by the European Stroke Organisation (Pantai Hospital Ipoh)
- Stevie Awards and MediaCat Felis Awards 2022 (Acibadem Healthcare Group)
- Malaysia Health & Wellness Brand Awards 2022 (Gleneagles Hospital Kuala Lumpur)
- Privacy-Friendly Awards – Gold Certificate (Gleneagles Hospital Hong Kong)
- Wastewi$e Certificate (Gleneagles Hospital Hong Kong)