Climate Change Data

PT Siloam International Hospitals Tbk

Climate Impact & Sustainability Data (2020, 2021)

Reporting Period: 2020

Environmental Metrics

ESG Focus Areas

  • Environmental
  • Social
  • Governance

Environmental Achievements

  • Achieved Blue Rank in Purwakarta Regency Company Performance Rating Program in Regional Environmental Management for 2019-2020.

Social Achievements

  • Provided 472 scholarships to aspiring nurses.
  • Treated more than 2 million patients in 2020.
  • Performed more than 1.5 million COVID-19 tests.
  • Treated more than 11,000 COVID-19 patients.
  • Dedicated 4 hospitals exclusively for the treatment of COVID-19 patients.
  • Dedicated more than 1,000 beds for COVID-19 patients.

Governance Achievements

  • Welcomed Lim Suet Wun, DR. Rosa Ginting, and Peter John Chambers as new members of the Board of Commissioners.
  • Appointed Mona Kartikasari Jonathan as a new Director.

Climate Goals & Targets

Environmental Challenges

  • COVID-19 pandemic caused a substantial decline in patient volumes (49% YoY decrease in inpatient admissions and 55% YoY decrease in outpatient volumes in April and May 2020).
  • Shortage of qualified medical personnel, particularly in second-tier cities.
Mitigation Strategies
  • Implemented strict COVID-19 protocols in every hospital unit.
  • Launched a communications campaign to inform patients about safety measures and encourage them to seek medical care.
  • Developed 13 PCR labs for processing tests.
  • Provided 25 drive-thru testing booths.
  • Introduced on-site screening and testing facilities for corporate clients.
  • Offered COVID-19 Risk Management Consulting services.
  • Invested in telecommunication platform (AIDO Health) and home care services (Siloam Home Care).
  • Opened Siloam Training Center (STC) to provide training on COVID-19 treatment, testing, and risk management.
  • Implemented a centralized procurement process to achieve cost efficiency.
  • Consistently reviewed staffing requirements to ensure operational efficiency.
  • Collaborated with local healthcare institutions and universities to address the shortage of qualified medical personnel.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: KARS

Certifications: HACCP, ISO 9001:2015, JCI

Awards & Recognition

  • The Third Best of COVID-19 Supporting Hospital (Siloam Hospitals Yogyakarta)

Reporting Period: 2021

Environmental Metrics

Total Carbon Emissions:163,744 kg CO2 eq (Scope 1); 86,647,632 kg CO2 eq (Scope 2); 2,051,059.76 kg CO2 eq (Scope 3)
Scope 1 Emissions:163,744 kg CO2 eq
Scope 2 Emissions:86,647,632 kg CO2 eq
Scope 3 Emissions:2,051,059.76 kg CO2 eq
Total Energy Consumption:110,872,120 kWh
Water Consumption:1,057,818,138 L
Waste Generated:4,034,296 kg
Carbon Intensity:0.41 kg CO2 eq/IPD (Scope 1); 121 kg CO2 eq/IPD (Scope 2); 2.87 kg CO2 eq/IPD (Scope 3)

ESG Focus Areas

  • Environmental
  • Social
  • Governance

Environmental Achievements

  • Reduced electricity consumption through various initiatives (LED lighting, energy-efficient equipment)
  • Successfully recycled 10.40 tons of hazardous waste and 22.16 tons of non-hazardous waste.

Social Achievements

  • Launched MySiloam app, improving patient experience and access to healthcare
  • Provided scholarships for medical and nursing training, increasing Indonesia's medical skill base
  • Implemented a new digital feedback and service recovery system, improving patient experience
  • Introduced isothermal molecular tests for COVID-19, improving testing speed and accuracy
  • Provided COVID-19 vaccination to over 350,000 Indonesians
  • Conducted over 60,000 surgeries and helped deliver over 12,000 babies in 2021

Governance Achievements

  • Strengthened audit and investment committees to improve transparency and avoid conflicts of interest
  • Implemented a robust sustainable procurement policy for suppliers
  • Established its own whistleblowing system to improve efficiency

Climate Goals & Targets

Environmental Challenges

  • COVID-19 pandemic and its impact on healthcare services and supply chains
  • Shortage of medical oxygen during COVID-19 surge
  • Shortage of qualified medical professionals in Indonesia, particularly in remote areas
Mitigation Strategies
  • Increased service capacity by adding beds and conducting ICU training
  • Continuously updated health protocols based on the latest research
  • Introduced isothermal molecular tests and established a COVID-19 RT-PCR laboratory in Labuan Bajo
  • Allocated certain hospitals for COVID-19 treatment while keeping others COVID-19 free
  • Provided counseling sessions for employees to address mental health concerns
  • Invested in additional ventilators, oxygen concentrators, and oxygen generators
  • Established partnerships with technology providers to improve digital services
  • Provided scholarships for medical and nursing training

Supply Chain Management

Responsible Procurement
  • Sustainable Procurement Policy
  • Prioritization of local suppliers (99% of total purchases in 2021)

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core option, Regulation of Financial Services Authority No.51/POJK.03/2017, World Economic Forum - Stakeholder Capitalism Metrics/Core

Certifications: HACCP (Hazard Analysis and Critical Control Point)

UN Sustainable Development Goals

  • Goal 3: Good Health and Well-being
  • Goal 6: Clean Water and Sanitation
  • Goal 8: Decent Work and Economic Growth
  • Goal 12: Responsible Consumption and Production
  • Goal 13: Climate Action

Initiatives aligned with SDGs are detailed throughout the report.

Awards & Recognition

  • Award from Museum of National Records (MURI) for the longest continuous medical webinar
  • Various awards related to COVID-19 response and community engagement (details in the report)