Intelsat
Climate Impact & Sustainability Data (2019, 2021, 2022, 2023)
Reporting Period: 2019
Environmental Metrics
ESG Focus Areas
- Sustainable Development
- Digital Inclusion
- Digital Gender Equality
- Child Online Safety
- Climate Change
Environmental Achievements
- Reduced CO2 emissions by 100,000 metric tonnes over 10 years (Cellcard, Cambodia)
Social Achievements
- Connected 2.5 million people during Hajj (Saudi Arabia)
- Launched digital learning programs in Indonesia and Maldives (Ooredoo)
- Empowered girls with digital skills through Tech Age Girls initiative (Myanmar, Ooredoo)
- Provided free technology, internet access, and learning experiences to under-resourced students (Verizon Innovative Learning)
Governance Achievements
- Increased radio spectrum allocated for mobile services in Saudi Arabia
- Implemented Personal Data Protection Act (PDPA) review in Singapore
Climate Goals & Targets
Long-term Goals:
- Universal and affordable broadband access for all by 2030
Medium-term Goals:
- Achieve 2025 Broadband Commission Targets
Short-term Goals:
- Double broadband connectivity in Africa by 2021
Environmental Challenges
- Digital divide widening due to uneven progress on affordability and access
- Lack of digital skills and literacy
- Safety and security concerns online, especially for women and children
- High cost of devices and services
- Lack of infrastructure in rural and remote areas
- Climate change impacts on infrastructure and operations
- Data breaches and cyberattacks
- Disinformation and hate speech online
- Affordability of broadband services due to taxation
Mitigation Strategies
- National broadband plans and strategies
- Universal Service Funds (USFs)
- Public access programs (free Wi-Fi)
- Infrastructure sharing
- Digital skills training programs
- Promoting affordable devices
- Renewable energy solutions for off-grid towers
- Data protection legislation
- Codes of conduct to combat hate speech
- Reviewing and reducing taxes on ICT goods and services
Supply Chain Management
Climate-Related Risks & Opportunities
Physical Risks
- Climate change impacts on infrastructure
Opportunities
- ICTs to reduce emissions
Reporting Standards
Frameworks Used: UN Sustainable Development Goals
UN Sustainable Development Goals
- SDG 1
- SDG 2
- SDG 3
- SDG 4
- SDG 7
- SDG 8
- SDG 9
- SDG 10
- SDG 13
- SDG 16
- SDG 17
Broadband connectivity is a key enabler for achieving the SDGs.
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- People
- Community
- Environment
- Marketplace
Environmental Achievements
- Continued upgrading power consumption monitoring systems to reduce carbon footprint; deployed rural connectivity in Africa and Brazil using 100% solar energy; installation of EV chargers at several facilities; preparing for deployment of TEMPO instrument to measure air pollution from space; all new satellites use Xenon for propulsion.
- Achieved LEED Gold certification for McLean, Virginia headquarters; obtained Well Health-Safety Rating for McLean and Chicago offices.
Social Achievements
- Connected more than two million unconnected people; introduced a new safety compliance program (SMS); developed future engineers through partnership with Xinabox (MaxIQ); built out additional diversity and inclusion initiatives; donated services to disaster-hit areas; increased participation in women@Intelsat resource group.
- Launched a new emergency response program; executed community outreach initiatives through Intelsat Gives Back program.
Governance Achievements
- Established a Safety Management System (SMS); ensured all employees completed comprehensive compliance training; implemented Intelsat’s Anti-Corruption Compliance Program including TRACE review for third parties; set expectations for managers on their role in building a diverse workforce and an inclusive environment.
Climate Goals & Targets
Environmental Challenges
- COVID-19 and supply chain challenges slowed down solar panel installation at Paumalu teleport; static percentage of women globally within Intelsat.
Mitigation Strategies
- Re-engineered solar panel installation at Paumalu teleport; continued to expand efforts and activities in diversity and inclusion; all managers were requested to take an inclusive recruitment training course.
Supply Chain Management
Responsible Procurement
- Review against global denied party lists; written commitment from suppliers to comply with applicable laws (anti-corruption, diversity, employment, environmental regulations).
Climate-Related Risks & Opportunities
Physical Risks
- Beach erosion
UN Sustainable Development Goals
- Goal 7 (Affordable and Clean Energy)
- Goal 9 (Industry, Innovation and Infrastructure)
- Goal 13 (Climate Action)
Initiatives such as solar power deployment, use of Xenon propulsion, and TEMPO instrument contribute to these goals.
Sustainable Products & Innovation
- FlexMove
- IS-40e with TEMPO instrument
Awards & Recognition
- Capacity Media’s “20 Women to Watch in 2021” (Hadeel Fayed)
- MSUA’s “Outstanding Leadership of a Mobile Solution” (FlexMove)
- Global Traveler Magazine’s Best In-Flight Wi-Fi Service
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- People
- Communities
- Environment
- Marketplace
Environmental Achievements
- Reduced power consumption through conversion to solar or wind generation at teleports (in progress)
- Extended the life of Intelsat 10-02 satellite for an additional five years using MEV-2, significantly reducing space debris
- Obtained WELL Health and Safety certification for Chicago and Tysons offices
Social Achievements
- Launched two employee resource groups (ERGs): Black Experience at Intelsat and Hispanic Origin and Latin American
- Increased representation of women globally and underrepresented racial groups in the United States
- Partnered with MaxIQ to empower 30 young African students in STEM
- Provided emergency connectivity and financial support following Hurricane Ian and the Tonga volcanic eruption
- Increased staff diversity by 7%
Governance Achievements
- Implemented Intelsat Safe! safety compliance program covering 100% of locations and employees
- Achieved ISO 45001 certification
- Implemented a comprehensive compliance training program for all employees
Climate Goals & Targets
Long-term Goals:
- Achieve ISO 14001 certification
Medium-term Goals:
- Finalize renewable energy programs in Hawaii
- Install solar array at Fuchsstadt, Germany teleport
Short-term Goals:
- Reduce power consumption by 50% at Hawaii teleport
- Collect and benchmark Scope I & II Greenhouse Gas emissions and formalize a quarterly reporting program
Environmental Challenges
- COVID-19 and supply chain challenges delaying solar array project
- Need for more accurate and comprehensive data tracking on all emissions
Mitigation Strategies
- Solar array project back on track for completion in 2024
- Initiated benchmarking of GHG emissions for Scope I & II, working towards Scope 3 data with suppliers
- Developing a Supplier Code of Conduct for self-reporting and disclosure of GHG emissions data
Supply Chain Management
Responsible Procurement
- Review against global denied party lists
- Written commitment from suppliers to comply with applicable laws (anti-corruption, diversity, employment, environmental)
Climate-Related Risks & Opportunities
Awards & Recognition
- Outstanding Leadership in Use of a Mobile Solution (MSUA)
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Diversity and Inclusion
- Environment
- Community
Environmental Achievements
- Reduced carbon footprint by installing electric vehicle (EV) charging stations, adopting energy-efficient LED lighting, recycling e-waste, and harnessing solar power.
- Partnered with the city of Fuchsstadt Germany to install a solar array at Intelsat teleport
- Finalized renewable energy programs in Hawaii to reduce power consumption by 50%
Social Achievements
- Achieved annual incentive enterprise management goal of filling more than 50% of open roles with diverse candidates, increasing female representation in leadership by 14%.
- Partnered with Live Well to provide comprehensive employee well-being services.
- Connected at least 3 million unconnected people.
Governance Achievements
- Established the ESG Council to ensure sustainability remains at the forefront of decision-making.
- London Office holds ISO 9001, 14001, and 45001 accreditations.
- Chennai office awarded LEED green building certification in 2022.
Climate Goals & Targets
Long-term Goals:
- By 2025, establish a partnership with the DOD and establish a Skillbridge program to increase veteran hiring
Medium-term Goals:
- Finalize renewable energy programs in Hawaii to reduce our power consumption by 50%
- Install a solar array at Intelsat teleport in Fuchsstadt
Short-term Goals:
- Formalize a reporting structure that will allow reporting Intelsat’s ESG efforts under an internationally recognized standard by 2025.
Environmental Challenges
- Scope I & II GHG emissions assessment is underway with the scope of our assessment having increased to include global locations.
- Goal to connect 200 additional schools/hospitals is underway.
Mitigation Strategies
- Formalize a reporting program to track all Scope I & II greenhouse emissions
- Continue our effort to convert our teleports to solar or wind power generation
Supply Chain Management
Responsible Procurement
- Working with supply chain leaders to develop a Supplier Code of Conduct
Climate-Related Risks & Opportunities
Sustainable Products & Innovation
- 2Ku in-flight antenna
- GEO/LEO ESA