Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Reduced GHG emissions to 3,004.4 tonnes of carbon dioxide equivalent, with a GHG emissions intensity of 0.09 tonnes of carbon dioxide equivalent per square meter.
• Implemented energy-saving measures such as utilizing daylight, switching off lights when not in use, and optimizing air-conditioning systems.
• Reduced non-hazardous waste to 302.3 tonnes and hazardous waste to 10.0 kg.

Social Achievements

• Maintained 100% settlement rate for customer complaints and 95% customer service satisfaction rate.
• Provided 23 average training hours per employee.
• No work-related fatalities or injuries reported.

Governance Achievements

• Established a comprehensive internal control management system and Accountability Management System to prevent corruption.
• Complied with all relevant laws and regulations, including anti-money laundering and anti-corruption laws.
• Implemented a whistleblowing policy.

Climate Goals & Targets

Environmental Challenges

• Climate change and its impact on business operations.
• Managing GHG emissions across different scopes.

Mitigation Strategies

• Implemented energy-saving and emission-reduction strategies.
• Enhanced identification and calculation of GHG emissions sources.
• Strengthened environmental protection measures to reduce emissions and make good use of resources.

Supply Chain Management

Responsible Procurement

• Integrity Agreement with suppliers

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: ESG Reporting Guide (Appendix 27 to the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited)

Environmental Metrics

ESG Focus Areas

• Employees' health and safety
• Greenhouse gas emission
• Employees' training and development
• Waste management
• Diversification and cohesion
• Climate change
• Employment management and labour standards
• Energy efficiency
• Employees' interests and benefits
• Water resource management
• Responsible procurement
• Protection of intellectual property rights
• Customer service and satisfaction attitude
• Emission management
• Information and customer privacy security
• Green buildings
• Environmental-friendly materials
• Wastewater discharge and treatment
• Product quality and safety
• Business ethics
• Employees' environmental awareness
• Customers' health and safety
• Responsible marketing
• Product design and life cycle management
• Risk management and control
• Economic performance
• Anti-corruption and whistle-blowing mechanism
• Community investment and participation

Environmental Achievements

• Maintained or reduced electricity consumption at a similar level of business operation compared to 2018.
• Maintained or reduced water consumption at a similar level of business operation compared to 2018.
• Maintained or reduced waste generation at a similar level of business operation compared to 2018.
• Maintained or reduced greenhouse gas emissions at a similar level of business operation compared to 2018.

Social Achievements

• Organized a Mid-Autumn Festival activity for the staff of The Vi City.
• No working days lost due to work-related injuries.
• No work-related fatalities over a three-year period.
• 100% of employees received training.

Governance Achievements

• Established a “Reporting Policy and Procedure” to encourage employees and business partners to report any possible misconduct.
• Conducted anti-corruption training during the year.
• No employees were involved in any lawsuits or accusations regarding corruption, bribery, extortion, fraud, or money laundering.

Climate Goals & Targets

Environmental Challenges

• Increase in electricity consumption due to a significant increase in hotel occupancy compared to the previous year.
• Increase in greenhouse gas emissions due to business recovery from the epidemic.

Mitigation Strategies

• Regularly review energy efficiency targets and actively improve the implementation of its energy policy.
• Continue to monitor the achievement of carbon emission targets and continuously optimize environmental measures.

Supply Chain Management

Supplier Audits: 133 suppliers

Responsible Procurement

• Supplier Management Measures
• Supplier Cooperation Evaluation Form
• Suppliers’ Basic Information Investigation Form
• Projects Subcontract Service Evaluation Form
• Integrity Agreement

Climate-Related Risks & Opportunities

Physical Risks

• Flooding, typhoons, unusual rainfall patterns, extreme heat

Transition Risks

• Development of international policies and regulations in climate change, the central government’s introduction of emission reduction regulatory measures, stakeholders attaching importance to climate change issues

Reporting Standards

Frameworks Used: Environmental, Social and Governance Reporting Guide (Appendix C2 to the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited)