Ma Cher USA
Climate Impact & Sustainability Data (2018-07-01 to 2019-06-30, 2019-07-01 to 2020-06-30, 2021-07 to 2022-06)
Reporting Period: 2018-07-01 to 2019-06-30
Environmental Metrics
ESG Focus Areas
- Good Health and Well-being
- Gender Equality
- Responsible Production and Consumption
- Climate Change
- Partnerships for the Goals
Environmental Achievements
- 96% of products are reusable (increased from 94% in 2017)
- 100% carbon neutral since 2008 for US operations
- 25% reduction in water usage since 2017
- Stopped promoting biodegradable plastics and are looking at recycled, recyclable or reusable options
- Developed a system to measure current PVC usage (21.3% of products used PVC in 2019)
Social Achievements
- 92% of employees recommend MaCher as a great place to work
- Glassdoor rating of 4.5
- 100% company-paid medical and wellness coverage for all gender identities
- Flexible schedules and remote work hours
- Excellent paid parental leave
- Anti-harassment and Managing Bias training
- 73% of team members participated in sustainability KPI and bonus program
Governance Achievements
- Certified B Corp since 2014
- Honored by B Lab as “Best for the World” in 2017 & 2018
- UN Global Compact participant since 2016
- 1/3 of Board of Directors is female
Climate Goals & Targets
Long-term Goals:
- Set science based emissions reduction targets by 2021 for US operations
Medium-term Goals:
- Identify “Circular Economy” principles we can apply to our business and for our clients
- Increase our number of Core Suppliers with SEDEX 4 Pillar certification to 5 by 2023
- Create a product that has no negative impact on the world by 2021
- Reduce logistics packaging by 25% by 2021
Short-term Goals:
- Replace all single use plastics by 2023
- Measure and eliminate PVC usage by 2023
- 100% of our products reusable by 2023
- Increase client adoption of our Life Cycle Assessment (LCA) offset to 10% of all orders by 2020
Environmental Challenges
- Transparent Social and Environmental reporting in our supply chain.
- Team member engagement and adoption of individual sustainability KPI initiative.
- Low adoption rate of our Life Cycle Assessment (LCA) by our clients.
- Understanding how to help with end of life disposal of our products.
- Identifying how to reduce plastic water bottle waste in the travel industry.
- Increasing volunteer and community outreach work.
- Influencing sustainable initiatives in our community to help companies use their business as a force for good.
Mitigation Strategies
- Developed sustainability focused KPIs and Earth Day Pledges
- Provided additional training to sales team on LCA
- Developed a sustainable materials tool
- SEDEX certification process for supply chain partners
- Created and facilitated a custom strategy to design products that would address the challenges of removing single use plastic water bottles for our clients
Supply Chain Management
Responsible Procurement
- Responsible procurement policy which covers both environmental and social considerations for purchasing
- SEDEX certification process
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: B Lab’s B Impact Assessment, UN Global Compact Principles
Certifications: B Corp
UN Sustainable Development Goals
- 3
- 5
- 12
- 13
- 17
Awards & Recognition
- Best for the World Changemaker
- LA Business Journal’s 2018 Beauty Social Responsibility Award
Reporting Period: 2019-07-01 to 2020-06-30
Environmental Metrics
ESG Focus Areas
- Climate Change
- Diversity, Equity, and Inclusion (JEDI)
- Governance
- Supply Chain Sustainability
- Community Engagement
Environmental Achievements
- Eliminated 2.6 million single-use plastic bottles through a reusable water bottle program.
- Reduced logistics packaging by over 80% per order for over 50% of orders, eliminating over 800,000 poly bags.
- Increased use of recycled materials by 5%.
Social Achievements
- Formed a Justice, Equity, Diversity, and Inclusion (JEDI) team to address systemic racism and inequities.
- Provided six internal education programs on JEDI topics.
- Offered weekly mindfulness and meditation programs.
- Increased minimum full-time salary to $50k after 1 year of service.
- Provided 20 paid company hours dedicated to volunteering.
Governance Achievements
- Improved B Corp re-certification score by 34% to 129.
- Publicly committed to investing 2% of annual revenue in social and environmental enterprises.
- Implemented multiple feedback mechanisms to collect stakeholder input.
Climate Goals & Targets
Long-term Goals:
- 100% of products to be reusable. Remove all single-use plastics from products.
Medium-term Goals:
- Achieve Net Zero emissions by 2030.
- Increase the use of RPET or other recycled fibers to 40% of all orders.
- Reduce logistics packaging by 25% using 2019 baseline.
- Increase number of core suppliers with SEDEX 4-pillar certification to 5.
Short-term Goals:
- Develop and offer a paid internship program for students from diverse backgrounds.
- Continue supporting team mental wellbeing through meditation and JEDI training.
- Increase spend to 95% of total business awarded to strategic suppliers based on social and/or environmental performance.
Environmental Challenges
- Reduction in the reusability of products from 96% to 92%.
- No reduction in PVC and PU material usage.
- Challenges in finding replacements for PVC and PU materials.
- COVID-19 pandemic impacting operations and goals.
- Inadequate public stance and internal management of colleagues regarding the Black Lives Matter movement.
Mitigation Strategies
- Formed JEDI team to address internal inequities.
- Implemented internal education programs on JEDI topics.
- Developed a Remote Work Handbook to support remote work.
- Developed a sustainable materials toolkit and design principles guide.
- Developed a tracking system to measure packaging use on orders.
Supply Chain Management
Supplier Audits: 100% of top 10 manufacturing partners completed a self-assessment; 4 of top 10 have completed 4-pillar SEDEX audit; 3 more have 2-pillar SEDEX audit.
Responsible Procurement
- Social Accountability Standards and Code of Conduct based on the UN Universal Declaration of Human Rights and ILO conventions.
- Self-assessments, onsite visits, and third-party auditing of supply chain partners.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: UN Global Compact, B Corp, Science Based Targets initiative (SBTi)
Certifications: B Corp
Sustainable Products & Innovation
- Reusable water bottles
- Products made with recycled materials (RPET)
- The Imaginary Travel Company collection
Awards & Recognition
- B Corp 'Best for the World' 2019
Reporting Period: 2021-07 to 2022-06
Environmental Metrics
Total Carbon Emissions:8.5 metric tons of CO2e (Scope 1 & 2 combined in 2020/21)
Scope 1 Emissions:1.5 metric tons of CO2e (2020/21)
Scope 2 Emissions:7 metric tons of CO2e (2020/21)
Total Energy Consumption:32,361.1 kWh (2020/21)
ESG Focus Areas
- Waste reduction
- Decarbonization
- Justice, Equity, Diversity & Inclusion
Environmental Achievements
- Reduced total energy use intensity by 32.9% since 2018
- Reduced total Scope 1 and 2 emissions intensity by 34% from 2018 to 2021
- 88% of all orders in 2021/22 used bulk packing or recycled polybags
- 84% of all orders by weight travelled by sea in 2021/22
Social Achievements
- 100% of MaCher colleagues who were entitled to enhanced parental leave returned to work
- Zero incidents of workplace injury and zero claims in 2021/22
- Average employee absence rate of 1.5% on regular workdays in 2021/22
- 100% of team members trained on human rights policies or procedures in 2021/22
Governance Achievements
- Maintained B Corp certification with a score of 129.4 in 2020
- Implemented a robust code of ethics including anti-corruption, anti-bribery, and whistle-blowing procedures
- Conducted 8 stakeholder feedback surveys in the past 12 months
Climate Goals & Targets
Short-term Goals:
- All polybags to be made from recycled content by 2023
Environmental Challenges
- Waste generation in product production and downstream consumption
- Decarbonizing operations and supply chain
- Promoting diversity and inclusion within the company and supply chain
Mitigation Strategies
- Educating clients on circular design and responsible manufacturing
- Using circular design principles to minimize waste
- Prioritizing ocean transport for shipping
- Working with suppliers to improve social and environmental performance through audits and ongoing support
- Implementing JEDI training for employees
Supply Chain Management
Supplier Audits: 91.6% of business placed with suppliers committed to transparent, accredited 3rd party audits (2021/22)
Responsible Procurement
- Social Accountability Standards based on UN Universal Declaration of Human Rights and ILO conventions (SA8000 Standard)
- 100% of new suppliers screened using social and environmental criteria
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI, UN Global Compact
Certifications: B Corp
UN Sustainable Development Goals
- 3
- 4
- 8
- 10
- 12
- 13
Mapped through SDG Action Manager, which aligns B Impact Assessment with UN SDGs