Climate Change Data

Environmental Metrics

ESG Focus Areas

• Corporate Social Responsibility

Social Achievements

• Continued Corporate Social Responsibility initiatives in skill development programmes, education, social welfare, and upliftment of underprivileged sections of society; donated funds to Sewa Bharti and Bharat Lok Siksha Parishad; sponsored teacher's salaries and provided stationery to students.
• Appointed 103 employees through interview and written test to increase professional culture.

Governance Achievements

• Maintained high standards of Corporate Governance and adhered to requirements set out in SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015.
• Constituted a Risk Management Committee of the Board.
• Reconstituted an Internal Compliant Committee to look after the welfare and provide protection against sexual harassment of women at workplace.

Climate Goals & Targets

Environmental Challenges

• Competition from local and multinational players.
• Damages, accidents, and theft during voyage.
• Natural disturbances (floods, cyclones, landslides).
• Increased claims from clients due to damages and natural disturbances, leading to legal litigation.
• Infrastructure projects beset by time and cost overruns.
• Delay in GST implementation impacting logistics service providers and end users.
• Underutilization of low-cost modes of transportation (rail, coastal shipping, inland waterways).
• Bottlenecks in hinterland connectivity resulting in higher lead times and lower turnaround time in the supply chain.

Mitigation Strategies

• Established strong brand goodwill and a strong foothold in the logistics value spectrum.
• Risk Management Strategy comprising risk identification, analysis, evaluation, treatment, and monitoring.
• Contractual obligations and insurance policies to mitigate liability risks.
• GPS tracking on all trucks to enhance timely delivery.

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Corporate Social Responsibility

Social Achievements

• Continued focus on improving profitability by moving away from non-profitable clients
• Top 5 customers contributed 37% of total revenues in FY 2018-19 as compared to 33% in FY 2017-18
• 73 employees were appointed through Interview and written test during the year.
• Various awards and recognition in terms of their performance, capabilities, communication skills, coordination etc. on quarterly or half yearly basis.

Governance Achievements

• 3 out of 6 Directors are Independent
• Compliance of all mandatory requirements of Corporate Governance as stipulated as per Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations 2015

Climate Goals & Targets

Environmental Challenges

• Competition
• Regulatory Risk
• Liability Risk
• Under-developed material handling infrastructure
• Fragmented warehousing
• Multiple regulatory & policy making bodies
• Lack of seamless movement of goods across modes
• Minimal integrated IT infrastructure
• Rising expenses
• Higher costs in the Indian logistics sector
• Lack of efficient inter-modal and multi-modal traditional systems
• Higher fuel prices
• Security (Pilferage and theft of goods in transit)
• Advanced Customer Service options (Keeping up the customer expectations)
• Fragmented Ownership
• Inadequate Insurance Coverage
• Contracts & Liability Issues
• Technology & Automation (Slow & Poor adoption)

Mitigation Strategies

• Strong brand goodwill in the market and a strong foothold in the entire logistics value spectrum
• Government initiatives like the E-way bill, GST, the National Logistic Policy
• Contractual obligations and insurance policies
• System-based approach to business risk management
• Strong and independent Internal Audit function
• Government investments in the infrastructure sector

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Corporate Governance
• Social
• Community Investment

Social Achievements

• Continued focus on improving profitability by moving away from non-profitable clients
• Top 5 customers contributed 47% of total revenues in FY 2019-20 as compared to 37% in FY 2018-19
• Various CSR activities in skill development programmes, education, social welfare, and upliftment & empowerment of underprivileged sections of society
• Spent Rs. 8,31,620 on CSR activities

Governance Achievements

• 3 out of 6 Directors are Independent
• Compliance of all mandatory requirements of Corporate Governance as per SEBI (Listing Obligations and Disclosure Requirements) Regulations 2015

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic driven situation has created disruptions in the business operations of the Company
• Nationwide lockdown announced by the Government of India from 25th March, 2020 to control the spread of COVID-19, the Company’s operations were temporarily disrupted
• Competition
• Material Handling
• Motor Vehicle Accidents
• Slips, Trips, And Falls
• Medical Management
• Infrastructure Bottlenecks
• Regulatory Challenges (GST, E-way Bill)
• Inadequate insurance coverage
• Security, Health and Safety & Environment concerns
• Cost Pressures

Mitigation Strategies

• Resumed most of the operations in warehousing & distribution and transportation of essential and non-essential goods during the lockdown period, in a phased manner though with a reduced capacity
• Risk Management Strategy comprising of risk identification, risk analysis, risk evaluation, risk treatment, risk monitoring and review
• Developing multiple and robust contingency plans

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: SEBI (Listing Obligations and Disclosure Requirements) Regulations 2015, Companies Act, 2013

Environmental Metrics

ESG Focus Areas

• Education & skill development
• Support to marginalized communities

Social Achievements

• Sponsored salaries of teachers and provided stationery to students through the "Unnati" NGO project, focusing on children from weaker sections and families below the poverty line.
• Supported SewaBharati NGO in their work to uplift and empower underprivileged sections of society, including providing hostel facilities, primary education, and educational sponsorship for students from tribal and rural areas.

Climate Goals & Targets

Environmental Challenges

• Unavoidable circumstances and paucity of time prevented the company from spending the full 2% of average net profit on CSR activities.

Mitigation Strategies

• The company plans to scale CSR activities with new initiatives in the future to ensure full compliance with statutory requirements.

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Not disclosed

Environmental Achievements

• Not disclosed

Social Achievements

• Launched training programs for employees (e.g., E-way bill, new invoicing, fleet management); Grow Care India Business Excellence Award in March 2023.
• Constituted an Internal Compliant Committee to address sexual harassment complaints.

Governance Achievements

• Maintained a strong ethical environment with 6 out of 8 directors being independent; Compliance with all mandatory requirements of Corporate Governance as per SEBI regulations.
• Successfully completed a rights issue that was oversubscribed.

Climate Goals & Targets

Environmental Challenges

• Transportation costs due to unstable fuel prices and maintenance.
• Technology adaptation challenges.
• Changing regulations.
• Maintaining customer experience.
• Manpower management (driver shortage).
• Poor road conditions in some areas.

Mitigation Strategies

• Adopting alternative strategies to reduce transportation costs (combining shipments, routing software, reducing carriers).
• Investing in technology and training programs.
• Continuously monitoring and adapting to regulatory changes.
• Focusing on customer service and support.
• Strengthening talent management and employee engagement processes.
• Investing in infrastructure and working with the government on road improvements.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Grow Care India Business Excellence Award