Climate Change Data

Environmental Metrics

ESG Focus Areas

• Responsible Gambling
• Diversity & Inclusion
• Data Protection
• Financial Crime Prevention
• Environmental Sustainability

Environmental Achievements

• Renewed commitment to soil reclamation of Milan's horse racing track.

Social Achievements

• Launched a formal employee volunteering program.
• Supported Special Olympics Italia.
• Improved gender balance at Board and senior management levels (though further improvements needed).
• Strengthened compliance training program.

Governance Achievements

• Strengthened Internal Audit Team.
• Appointed Susan Ball as Chair of the Audit Committee and Ian Penrose as Chair of the Remuneration Committee.
• Updated Ethics Policy, Anti-Bribery & Corruption, and Anti-Money Laundering policies.
• Established a Speak Up hotline.

Climate Goals & Targets

Environmental Challenges

• Increased competition in the Asian market.
• Regulatory headwinds in the UK and Italy (advertising ban, increased taxation).
• Evolving regulatory landscape for gambling and financial services.
• Cybercrime and IT security risks.
• Data protection requirements (GDPR).

Mitigation Strategies

• Focus on higher-margin regulated opportunities.
• Strengthened compliance and regulatory functions.
• Investment in safer gambling initiatives (BetBuddy).
• Industry-standard protections against security breaches.
• Successful completion of GDPR compliance project.

Supply Chain Management

Responsible Procurement

• Review of human rights and modern slavery information from licensees and suppliers.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: IFRS

Certifications: ISO 27001

Third-party Assurance: BDO LLP

Awards & Recognition

• Best Online Bingo Software Award (WhichBingo)
• Chief Compliance Officer of the Year (Gambling Compliance Regulatory Awards)
• RegTech Provider of the Year Award (BetBuddy)
• B2B Gaming Excellence Award (Malta iGaming Excellence Awards)
• Best Online Services Provider and Best Studio (Casino Life and Business Awards, Romania)
• Women in Gaming & Diversity Awards
• Casino Platform Supplier Award (EGR Italy Awards)
• Platform of the Year (EGR B2B Awards)

Environmental Metrics

ESG Focus Areas

• Safer Gambling
• Sustainability
• Diversity & Inclusion
• Corporate Governance
• Compliance
• Data Protection
• Anti-Money Laundering (AML)
• Anti-Bribery and Corruption (ABC)
• Environmental Protection (GHG emissions)

Environmental Achievements

• Reduced GHG emissions by 5% (absolute) and 12% (per capita) from 2018 to 2019. Set a target to reduce absolute scope 1 and 2 GHG emissions by 40% by 2025 (2018 baseline).

Social Achievements

• Launched Know Your Mind pilot employee wellbeing program.
• Significant reduction in UK median and mean gender pay gap.
• Supported over 50 charitable and community organizations.
• Snaitech became the number one online betting and gaming operator in Italy in H2 2019.

Governance Achievements

• Strengthened internal coordination and strategic investments in safer gambling and compliance through a new Compliance Forum.
• Made compliance training a prerequisite for annual bonus and pay increase.
• Enhanced safer gambling awareness and training for Board, senior leaders, and customer-facing employees.
• Established a Compliance Council.

Climate Goals & Targets

Environmental Challenges

• Disappointing results in Asia and TradeTech.
• Increased taxation and competition in the gambling industry.
• Impact of advertising ban in Italy.
• Underperforming and non-core parts of the Group.
• Record low volatility in Q1 and difficult market conditions in Q3 2019 impacting TradeTech.
• Introduction of ESMA's product intervention measures impacting TradeTech.
• Regulatory changes and developments in various jurisdictions.

Mitigation Strategies

• Management took decisive steps to address underperforming assets, including discontinuing Casual Gaming operations.
• Focus on higher-margin regulated opportunities in Core B2B Gambling.
• Leveraging Playtech’s technological expertise and capabilities across the Snaitech business.
• TradeTech launched a new strategy for its B2C business and changed its approach to market risk.
• Investing in R&D to evolve and improve technology for faster and cheaper time to market.
• Componentised the IMS platform for a more agile and flexible technology solution.
• Continued to maintain an efficient balance sheet and strong cash generation.

Supply Chain Management

Responsible Procurement

• New global compliance procurement policy
• Assessment of supply chain management to review risks and processes

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Playtech Protect
• BetBuddy
• Kingdoms Rise games suite

Awards & Recognition

• Supplier Innovation Award
• Bingo Supplier of the Year
• Poker Supplier of the Year (Gaming Intelligence Awards)
• Bingo Supplier of the Year (EGR B2B Awards)
• Best Bingo Software
• Best New Bingo Game (WhichBingo Awards)
• Industry Achiever Award
• Star of the Future (Women in Gaming Diversity Awards)

Environmental Metrics

ESG Focus Areas

• Safer gambling
• Carbon reduction
• Corporate governance
• Diversity, Equity and Inclusion (DEI)
• Employee health and safety

Environmental Achievements

• Reduced GHG emissions by 15.3% (16.9% normalized) compared to 2020

Social Achievements

• Launched a £3 million COVID-19 Recovery and Resilience Fund
• Secured the first B2B GamCare Safer Gambling Standard in the UK
• Increased female representation on the Executive Committee to 30%

Governance Achievements

• Established a new Sustainability and Public Policy Committee
• Appointed Linda Marston-Weston as Chair of the ESG Committee

Climate Goals & Targets

Environmental Challenges

• Pandemic-driven retail closures impacting Snaitech
• Supply chain disruptions
• Evolving regulatory landscape
• Climate change risks

Mitigation Strategies

• Developed alternative sourcing strategies
• Implemented a flexible working model
• Strengthened compliance and safer gambling initiatives
• Conducted climate scenario analysis and developed risk management strategies

Supply Chain Management

Responsible Procurement

• Climate change due diligence questionnaire for new suppliers
• Human rights and modern slavery risk assessments

Climate-Related Risks & Opportunities

Physical Risks

• Heatwaves impacting horse racing
• Higher energy costs for cooling
• Supply chain disruptions due to extreme weather
• Water stress
• Asset vulnerability to extreme weather

Transition Risks

• Carbon taxes
• Increased cost of living impacting consumer spending
• Inflation impacting employee salaries

Opportunities

• Increased demand for online gambling during extreme weather
• Increased demand for casino products due to relocation

Reporting Standards

Frameworks Used: TCFD

Certifications: GamCare B2B Safer Gambling Standard, G4 international certification of responsible online gambling (Snaitech)

Third-party Assurance: PwC

Awards & Recognition

• EGR B2B Awards
• EGR Italy Awards
• Gaming Intelligence Outstanding Contribution Award
• SAGSE 2020 Rankings
• Women in Gaming Diversity Awards
• Corporate & Financial Awards
• European Diversity Awards

Environmental Metrics

ESG Focus Areas

• Safer gambling
• Climate change
• Diversity, Equity, and Inclusion (DEI)
• Human rights
• Responsible supply chain

Environmental Achievements

• Reduced Scope 1 and 2 (location-based) emissions by 11.7% in 2022 and 39.6% since 2018.
• 56.4% of total energy consumption derived from renewable energy sources in 2022 (up from 10.8% in 2021).

Social Achievements

• Launched a global mentorship program.
• Rolled out over 100 wellbeing initiatives with over 3,400 employees participating.
• Increased female representation amongst leadership population to 26%.

Governance Achievements

• Linked executive remuneration to year-on-year progress against 2025 sustainability commitments.
• Approved a new Board Diversity Policy.

Climate Goals & Targets

Environmental Challenges

• War in Ukraine impacting employees and operations.
• Rising inflation and interest rates.
• Geopolitical unrest and economic volatility.
• Evolving regulatory landscape.
• Strong competition in the industry.
• Climate change risks (physical and transitional).

Mitigation Strategies

• Implemented business continuity plans and provided support to Ukrainian employees.
• Actively monitoring economic environment and preparing responses.
• Established a Playtech Regulatory Intelligence team.
• Investing in safer gambling research and tools.
• Investing in technology and platform agility.
• Conducting scenario analysis to assess climate change impacts and implementing mitigation strategies.

Supply Chain Management

Supplier Audits: 133 supplier sectoral categories reviewed for human rights and modern slavery risks.

Responsible Procurement

• Ethical behaviour and supplier compliance with sustainability criteria on climate and human rights.
• Due diligence checks, GDPR reviews, and information security checks on suppliers.

Climate-Related Risks & Opportunities

Physical Risks

• Cancellation of sports events due to extreme weather.
• Water stress disrupting horse racetracks.
• Reduced employee productivity due to heatwaves.
• Disruption to supply chains.
• Higher energy costs to cool buildings.
• Temporary or permanent closure of assets.

Transition Risks

• Carbon taxes increasing operating costs.
• Rising cost of living reducing consumer spending.

Opportunities

• Increased demand for online gambling during extreme weather.
• Increased demand for products used by casinos forced to relocate.
• Increased attractiveness of Playtech's locations in the Northern Hemisphere.

Reporting Standards

Frameworks Used: TCFD

Certifications: GamCare B2B Safer Gambling Standard, G4 international certification of responsible online gambling (Snaitech)

Third-party Assurance: PricewaterhouseCoopers LLP (PwC)

Environmental Metrics

ESG Focus Areas

• Safer gambling
• Promoting integrity and an inclusive work culture
• Powering action for positive environmental impact
• Partnering on shared societal challenges

Environmental Achievements

• 38.6% reduction in Scope 1 and 2 greenhouse gas emissions since 2018 baseline (excluding refrigerants)
• 57.2% of total energy consumption from renewable sources

Social Achievements

• Launched Global Benevolent Fund to support colleagues facing hardship
• Reached 30% female representation in senior leadership (target 35% by 2025)
• Exceeded 2025 community investment target in 2023, engaging over 160,000 people

Governance Achievements

• Achieved Advanced Level Three of the GamCare B2B Safer Gambling Standard
• Strengthened sustainability governance by linking sustainability performance to executive remuneration

Climate Goals & Targets

Environmental Challenges

• Ongoing disputes with Caliplay regarding unpaid fees
• Geopolitical tensions in Ukraine and Israel impacting employees and operations
• Increased competition in the gambling market
• Evolving regulatory landscape and increasing ESG requirements

Mitigation Strategies

• Proactive balance sheet management, including refinancing
• Providing support to colleagues affected by geopolitical conflicts
• Investing in innovation and expanding into new markets
• Strengthening compliance and safer gambling measures, engaging with regulators and stakeholders

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct
• Climate change due diligence questionnaire for new suppliers
• Human rights risk assessments

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events
• Water stress
• Higher energy costs
• Reduced employee productivity

Transition Risks

• Carbon taxes
• Market shifts due to climate change impacts
• Increased demand for climate-resilient products

Opportunities

• Growth in online gambling due to extreme weather
• Increased demand for climate-resilient products
• Increased attractiveness of Playtech's locations due to climate migration

Reporting Standards

Frameworks Used: TCFD, GRI, SASB

Certifications: GamCare B2B Safer Gambling Standard, Level 3, G4 international certification of responsible online gambling (Snaitech)

Third-party Assurance: PricewaterhouseCoopers LLP (PwC)

Sustainable Products & Innovation

• Playtech Protect safer gambling solutions

Awards & Recognition

• S&P Global Sustainability Yearbook 2024
• MSCI ESG rating of AA
• FTSE4Good Index
• CDP Climate Change Programme B score
• Global Regulatory Awards (Head of Regulatory Affairs/Government Relations of the Year)
• Women in Gaming (WIG) Diversity and Inclusion Awards (Company of the Year, Excellence in Customer Service, Inspiration of the Year)
• Emerging Leaders of Gaming 40 Under 40

Environmental Metrics

ESG Focus Areas

• Safer gambling
• Sustainability

Environmental Achievements

• Committed to a near-term science-based emissions target, a 50.4% reduction in scope 1, 2 and 3 emissions by 2032 from a 2022 base year. The Company also committed to reach net-zero by 2040. In February 2024, both targets were validated by the Science Based Targets initiative.
• Recognised in the 4th edition of the Europe Climate Leaders 2024 listing, published in April 2024.

Social Achievements

• Launched BetBuddy, Playtech’s AI-enabled safer gambling technology, with two new brands, bringing the total to 18 brands in 11 jurisdictions.
• Enhanced Betbuddy’s capabilities to track and evaluate responsible gambling interactions with at-risk players.
• Extended support for safer gambling research and education programs in the US including a new collaboration with UNLV’s International Gaming Institute (IGI), as well as ongoing support for International Center for Responsible Gaming (ICGR) and the National Council on Problem Gambling’s Agility Grants program.
• Recognised for our progress in the most recent FTSE Female Leaders Review as well as at the Women in Gaming Awards.

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Caliplay dispute impacting revenue recognition and cash flow.
• Customer-friendly sporting results impacting Snaitech's performance.

Mitigation Strategies

• Reached agreement on revised strategic agreement with Caliplay, resulting in significant cash receipt and resolution of legal proceedings.
• Focus on cost control and high operating leverage in B2B division to offset challenges in B2C.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• BetBuddy

Awards & Recognition

• Europe Climate Leaders 2024
• Women in Gaming Awards