Climate Change Data

Environmental Metrics

ESG Focus Areas

• Inclusive finance
• Rural revitalization
• Green finance
• Technology integration
• Employee well-being
• Corporate governance
• Business ethics and compliance
• Responsible sourcing
• Customer experience
• Information security and privacy protection
• Financial literacy
• Community investment
• Sustainable development

Environmental Achievements

• Launched green financial products (Emission Loan, Su Carbon Finance, Environmental Protection Loan, green bonds)
• Pilot construction of "zero carbon outlet" expected to reduce carbon emissions by 6.80 tons per year
• Achieved paperless transformation of 306 transactions, saving about 43,100 common vouchers
• Reduced paper usage through online reconciliation and other initiatives

Social Achievements

• 100% complaint handling rate
• 99.18% comprehensive customer satisfaction
• Launched various public welfare projects (donations to students, helping doctors and disadvantaged people)
• Provided pandemic prevention materials (masks, thermometers, sanitizers)
• Organized over 1,300 employee activities with over 12,000 participants
• Implemented employee well-being initiatives (medical checkups, supplemental medical insurance, yoga classes, etc.)
• Established Xingfu Village Bank, expanding financial services to rural areas
• Full coverage of financial talents in rural areas
• Developed inclusive finance products and services for rural communities and SMEs
• Launched "Feiyan Bazaar" and "Changyin Life" APP to enhance community services

Governance Achievements

• Integrated Party leadership into corporate governance
• Established a comprehensive corporate governance system (Shareholders' Meeting, Board of Directors, Board of Supervisors, Senior Management)
• Improved information disclosure, receiving an A grade in SSE's disclosure evaluation
• Strengthened investor communication
• Implemented a robust risk management system, including stress tests and model reviews
• Improved compliance management system, including anti-money laundering measures
• Established ESG management system led by the Board of Directors and Senior Management

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions (implied due to pandemic and other events)
• Maintaining capital adequacy under macroeconomic stress
• Managing risks associated with digital transformation
• Ensuring compliance with anti-money laundering regulations

Mitigation Strategies

• Developed alternative sourcing strategies (supplier audits, responsible procurement)
• Annual stress tests on default rates and macroeconomic factors
• Established digital risk control and model review taskforces
• Formulated and issued Risk Preference Statement, Risk Management Work Opinions, etc.
• Implemented a multi-layered compliance management system, including training and risk assessments

Supply Chain Management

Supplier Audits: 171/245 suppliers passed environmental and social audits

Responsible Procurement

• Regulations on Supplier Management (Trial)
• List-based graded dynamic management of suppliers
• Environmental and social audits

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Development of energy-efficient products and services

Reporting Standards

Frameworks Used: Shanghai Stock Exchange's Guidelines for Environmental Information Disclosure of Listed Companies, Guidelines for Preparing Corporate Social Responsibility Report, Chinese CSR Report Preparation Guide by the Chinese Academy of Social Science (CASS-CSR 4.0), United Nations Sustainable Development Goals, GRI Standards

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Goal 8: Decent Work and Economic Growth
• Goal 9: Industry, Innovation and Infrastructure
• Goal 11: Sustainable Cities and Communities
• Goal 13: Climate Action

Initiatives contributing to these goals through inclusive finance, green finance, technology integration, community development, and environmental protection

Sustainable Products & Innovation

• Emission Loan
• Su Carbon Finance
• Environmental Protection Loan
• Green bonds
• Changzhi Loan (smart manufacturing)
• Featured Rural Village Loan

Awards & Recognition

• Ranked 423rd among the Top 500 Global Banking Brands (The Banker)
• Ranked 435th in the Global Top 1000 banks (The Banker)
• Level A in information disclosure evaluation (Shanghai Stock Exchange)
• Ranked 83rd among China's Top 100 banks (China Banking Association)
• Various awards for inclusive finance and corporate governance

Environmental Metrics

ESG Focus Areas

• Financial Inclusion
• Rural Revitalization
• Green Finance
• Employee Well-being
• Social Welfare
• Compliance
• Corporate Governance

Environmental Achievements

• Launched a Carbon Neutral Branch pilot program, generating 39,800 kWh of electricity through photovoltaics, saving electricity costs of 24,560 yuan and reducing carbon dioxide emissions by about 26.4 metric tons.
• Reduced gasoline consumption of self-owned vehicles by 50%
• Reduced total gas consumption by 40%
• Increased paper saved by electronic bills by 25%

Social Achievements

• Developed a model of “financial talent assisting rural revitalization” and expanded financial services to remote rural areas.
• Facilitated the digital transition of micro and small services.
• Upgraded online financial services, improving financial accessibility.
• Held 200 sessions of talent development and leadership training programs.
• Conducted 165 safety training sessions and 151 fire drills.
• Upgraded employee benefit and care measures.
• Made social welfare donations of 8.7684 million yuan.
• Assisted in the sales of special agricultural products worth 4.2814 million yuan.
• Achieved 100% employee physical examination rate.
• Extended maternity leave and parental leave for employees, and added 15 days of nursing leave for parents of the only child.
• Launched the Feiyan Scholarship Program.

Governance Achievements

• Established an emergency management mechanism and made improvements to it.
• Developed new proposals for group-level recovery and disposal plans.
• Developed and released a Risk Appetite Statement, Opinions on Risk Management, Management Measures for Related Party Transactions, and Detailed Rules for the Implementation of Capital Business Risk Dispatch.
• Established a dynamic reporting and evaluation mechanism to regularly monitor and report comprehensive, special, major, and sudden risks.
• Introduced or revised several anti-money laundering policies.
• Strengthened money laundering risk management.
• Placed more efforts in anti-money laundering models and put five quasi-real-time early warning models into operation.
• Improved the policy and process system, compliance culture system, and compliance assessment and accountability system.

Climate Goals & Targets

Environmental Challenges

• Potential risks and challenges posed by technology.
• Economic downturn impacting express and logistics sectors.
• Insufficient guarantee capacity for agricultural customers.

Mitigation Strategies

• Reinforced network information security and privacy protection.
• Leveraged online channels and products to quickly approve loans.
• Intensified partnership with Jiangsu Re-Guarantee Company to promote the Jiangsu Agriculture Loan.
• Leveraging the provincial risk compensation fund.

Supply Chain Management

Supplier Audits: 182 out of 256 suppliers passed environmental and social reviews

Responsible Procurement

• Revised Supplier Management Regulations
• Intensified focus on sustainability in the admission of new suppliers
• Strengthened regular reviews

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Development of energy-efficient products

Reporting Standards

Frameworks Used: Shanghai Stock Exchange's Guidelines for Environmental Information Disclosure of Listed Companies, Guidelines for Preparing Corporate Social Responsibility Report, Chinese CSR Report Preparation Guide by the Chinese Academy of Social Science (CASS-CSR 4.0), United Nations Sustainable Development Goals, Global Reporting Initiative (GRI)

Certifications: ISO27001, ISO20000, CMMI Maturity Level 3

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• SDG 1
• SDG 3
• SDG 4
• SDG 7
• SDG 8
• SDG 9
• SDG 11
• SDG 12
• SDG 13

The report details how various initiatives contribute to these goals through financial inclusion, rural revitalization, green finance, employee well-being, social welfare, and community development.

Sustainable Products & Innovation

• Sewage Loan
• Jiangsu Carbon Financing
• Environmental Protection Loan

Awards & Recognition

• No. 423 in the Top 500 Banking Brands 2022
• No. 81 in the Top 100 Chinese Banks 2022
• Best Practice for the Office of the Board of Directors of Listed Companies 2022
• Regional Impactful Bank of the Gamma Award 2022
• ESG Golden Jasmine Award 2022
• A in Information Disclosure for 2021-2022
• Model Banking Financial Institutions of Suzhou in Financial Inclusion 2021
• Most Caring Charity Donator of the 6th Jiangsu Charity Awards
• No. 419 in the Top 1,000 World Banks 2022
• No. 1 in comprehensive score among county-level rural commercial banks in the GYROSCOPE Evaluation System results 2022