Netmarble Corp.
Climate Impact & Sustainability Data (2022, 2023)
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:4136 tCO2e/year
Scope 1 Emissions:481 tCO2e/year
Scope 2 Emissions:3655 tCO2e/year
Renewable Energy Share:2.69%
Total Energy Consumption:87802 GJ/year
Water Consumption:23322 m3/year
Waste Generated:166 tons/year
Carbon Intensity:0.430 tCO2eq/KRW 100 million (2022)
ESG Focus Areas
- Environmental Management
- Social Contribution
- Sound Governance
- Talent Acquisition and Development
- Human Rights and Diversity
- Information Security and Data Privacy
- Technology Innovation
Environmental Achievements
- Reduced GHG emissions from Netmarble headquarters to 4,136 tCO2eq in 2022 (from 3,382 tCO2eq in 2021).
- Met 2,378GJ of building energy consumption needs with renewable energy, resulting in 43tCO2eq in reduced GHG emissions.
- Achieved a 2.5% year-on-year reduction in water consumption.
- 100% waste recycling at G-Tower.
Social Achievements
- Ranked 1st in the game category in the Korea Digital Customer Satisfaction Survey for 6 consecutive years.
- Launched the Partner Creator Program to establish a sustainable game ecosystem.
- Opened the Netmarble Character Park, a public open space.
- Supported startups through Industrial Complex Open Innovation.
- Operated the Game Culture Family Camp and the Game Overimmersion Healing Center.
- Joined the UN Global Compact as the first Korean gaming company.
Governance Achievements
- Reorganized the ESG Committee into a committee under the Board of Directors.
- Received an ‘A’ rating in the MSCI ESG Ratings in 2022.
- Non-executive directors constitute the majority of the Board of Directors.
Climate Goals & Targets
Environmental Challenges
- Large-scale bots operating in ‘Ni No Kuni: Cross Worlds’ caused server access issues and user complaints.
- Negative perceptions of games and potential risks stemming from game regulations.
Mitigation Strategies
- Deployed a bot account detection model to limit server connections from bot accounts.
- Deployed deep learning technology to detect and sanction inappropriate language in ‘PARAGON: The Overprime’.
- Collaborated with the Korea Association of Game Industry and other organizations to manage risks.
Supply Chain Management
Supplier Audits: 221 partners; regular assessments
Responsible Procurement
- Charter of Purchase Ethics
- Code of Conduct for Purchasing
- Special Terms and Conditions for Partners to Practice Ethical Management
Climate-Related Risks & Opportunities
Transition Risks
- Climate-related policy change
- Environmental risk
Opportunities
- Increased use of renewable energy
Reporting Standards
Frameworks Used: GRI Standards 2021, SASB Standards, TCFD guidelines, UN Global Compact
Certifications: ISO/IEC 27001, ISMS-P, G-SEED (Green 1), Grade 1+ Building Energy Efficiency Rating, ISO 45001
Third-party Assurance: Korea Management Registrar (KMR)
UN Sustainable Development Goals
- Goal 7 (Affordable and clean energy)
- Goal 13 (Climate action)
Initiatives to reduce GHG emissions, increase renewable energy use, and promote sustainable game culture.
Sustainable Products & Innovation
- Merge Fantasy Island
Awards & Recognition
- MSCI ESG Ratings (A)
- Korea Environmental Awards 2022
- Best Family Friendly Management Company
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:4,280 tCO2e/year (Scope 1 & 2)
Scope 1 Emissions:572.881 tCO2e/year
Scope 2 Emissions:3,706.728 tCO2e/year
Renewable Energy Share:2.5%
Total Energy Consumption:90.591 TJ/year
Water Consumption:48,753 tons/year
Waste Generated:203 tons/year
Carbon Intensity:0.537 tCO2eq/100 million KRW (2023)
ESG Focus Areas
- User Satisfaction
- Talent Acquisition and Development
- Technological Innovation and R&D
- Information Security and Privacy Protection
Environmental Achievements
- Reduced carbon emissions through the introduction of high-efficiency, eco-friendly equipment and expansion of renewable energy production (geothermal, solar power, fuel cells). Achieved a 2.2 TJ renewable energy share in 2023, resulting in approximately 40tCO2eq emission reduction.
- 97% reuse rate of reusable cups in the company cafe, 'kkdabang', reducing the use of approximately 55,000 disposable cups per month.
Social Achievements
- Launched the 'Marvel Challenger' program, with over 61% of graduates employed in the game industry.
- Maintained zero personal information breaches and security incidents.
- Established various channels for user feedback and response, including multilingual support.
Governance Achievements
- Established an ESG committee under the board of directors.
- Implemented an environmental management guideline.
- Achieved various certifications, including ISMS-P, ISO/IEC 27001, 27017, 27018, 27701, and APEC CBPR.
Climate Goals & Targets
Long-term Goals:
- Develop a plan for 2050 Net Zero emissions.
Medium-term Goals:
- Achieve zero major industrial and civil disasters.
Short-term Goals:
- Achieve a customer satisfaction rating of 4.0 by 2027 and 4.3 by 2030.
Environmental Challenges
- Potential risks related to climate change, including regulatory changes and market shifts.
- Potential risks related to information security and personal data protection.
- Potential risks related to compliance and ethical conduct.
Mitigation Strategies
- Established an environmental management guideline and ESG committee to address climate-related risks.
- Implemented robust information security and privacy protection measures, including various certifications.
- Established a comprehensive compliance and ethics program, including regular training and reporting channels.
Supply Chain Management
Responsible Procurement
- Fair and transparent procurement processes
- ESG considerations in contracts with partners
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Development of energy-efficient products
Reporting Standards
Frameworks Used: GRI Standards 2021, SASB, TCFD, UNGC
Certifications: ISO 14001, ISO 45001, ISMS-P, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, APEC CBPR
Third-party Assurance: BSI Group Korea
Sustainable Products & Innovation
- Remote service support through 'Netmarble Connect' app
Awards & Recognition
- Minister of Environment Award for eco-friendly building (G-Tower)
- Minister of Culture, Sports and Tourism Award for cultural contribution
- Game industry's first 'Excellent Cultural Arts Sponsorship Organization' award